We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

I've been a long time customer but the new owner needs to get it together. My dog went in for a…read morenail trim. The former owners just handled him. With the new owners my son had to lift my dog up to the table and hold his head while the dog's nails were trimmed. I feel bad for the new owners, but I won't be back.

My little Yorkie, , Oliver has gotten the best grooming here. He's no longer nervous when we come…read moreand very calm when I pick him up.

My beautiful Ragdoll Siamese cat lost the tip of her ear while being groomed at Pooch Parlor. This…read morewas the 3rd time that I had her groomed there. My cat was the first appointment of the day. When I picked her up, she was already in her carrier, so I was unaware of the injury, but when I let her out of her carrier at home, her ear was dripping blood across the floor. When I reached out to Melissa about the injury, she said she was totally unaware. I found this very hard to believe as ears really bleed and should have been very noticeable. Obviously ears don't grow back. I debated for sometime on whether I would leave this review or not. It has been months since we had this experience, but I am reminded daily when I see her ear. I would have posted a photo but too hard to do so.

They did an absolutely amazing job on my Chow! The staff is knowledgeable and very friendly. The…read moreprices are reasonable and definitely worth the job they do. So glad I found them !

I bring both of my cats here and I've never had a bad time, nor have my cats. What can I say? Nice,…read moreclean, great with my pets, and quick! They're so good with animals!

After these ladies finish grooming my toy Aussie he looks absolutely amazing. Their technique and…read moreexpertise have coming back to them every 6 weeks. Thank you

Great experience every time but don't tell anyone so I can get my mini schnauzer in. Great cuts and…read morecare.

We made an appointment and took our two dogs in for nail trimming and bathing, One is a Weimaraner…read moreand the other a difficult Beagle. We met with Sandra and Tiffany. Our dogs were calm and clean when we arrived to pick them up. This is not their general state when they go to a groomer. I would send my kids here for a bath but all seven are grown. These ladies are terrific and their services are excellent. Mike and Shelley

I recently acquired a dog, Stanley, that was highly matted. The women here got him in very quickly…read moreand did a good job. They even got the matting shaved around his penis. I brought him home to my other dogs and they can't stop licking him everywhere and sniffing at him. Apparently they use something that smells good and tastes good, because even Stan can't stop licking himself. Thanks ladies. Y'all are awesome!

Our two doodles always look perfect after their appointment. Our nervous Nelly reactive rescue…read more#WalterPeppercorn even doesn't mind going in. These groomers have the skill and talent you need. I'm so grateful we found them. Picky Mohawk shape request? No problem. Picky puffy leg request? No problem. Don't brush your doodle as regularly as you should? No problem.

My dog is shy around people but he absolutely loved it there he was so happy when he came out they…read moredid a great job he's a rather large dog and they had no problems with him at all they are just all around great people and I can tell by the fact my dog loves them

I have to say it was my very first time of ever being in there. The worker was very polite, very…read morehelpful. Everything else I felt very well. Pleased. Um, uh, yeah, the price is kind of a little high, but you know, for what you're getting, I have to say it's really good quality and my dog loved the items I got for him and everything else. Most places, when marche dogs move them, they grab holes in on these ones. So far they have yet to do, and they are just having a Hey day. So I want you to say thank you very much for being so nice and caring, and your place was very clean and respectful people working there

I am very unhappy with the hair cuts that my fur babies received. I did not receive the haircut I…read morerequested for on. Two pot of three fur babies. First fur baby I asked for a clean face, Mohawk and Labradoodle summer cut on the body. When I asked the employee (young man) he told me because it would it looks SILLY if we would've done that. i was expected to pay the $95 for the haircut that I did not receive. Second  fur baby haircut was to have Pom Pom on the legs and tail and summer cut on the body. Paw's (2) have gouges on the paws.Is very similar to what I requested. I did showed the young man a photo of the haircut I wanted . Third fur baby grooming is acceptable. I do not understand why your employee would laugh when a customer is expressing their concerns of dissatisfaction of services receive

We recently got a rescue who was abused in his other life. He came from the rescue with his nails…read moreneeding to be trimmed. He wasn't taking to our dremel over 3 weeks, and they were so long that he needed them done professionally before one tore. Shanna was excellent with him! Even though we had to put on his muzzle (we learned he needed it from his 1st vet appt), he was loud and verbal, she was calm, caring and got the job done! I can't thank her enough! Highly recommend.

They treated my dog so well and were very patient with her! Just got her nails clipped and filed,…read morebut it was excellent service accompanied with a very peaceful and polite environment.