They do great cuts and I really love the groomers, but, I most they don't have to cage the dogs…read morewhich means so much to me!

I love these people. They are amazing. My little dog absolutely loves going there. They are…read morereasonably for pricing could not find a better people to take your little fur baby to

I took my dog Capone to get the basics done, bath, nails, a-glands, ear check. And this is the…read morefirst time in his life that he had been groomed by anyone other than my daughter in-law. So I was a bit worried. At most times he doesn't like anyone except family so yeah I was worried. But when I picked him up he looked amazing. All pretty and fluffy. The lady said he did fine. I was so relieved. Definitely will likely make this a monthly tune up for him. Thank you to who groomed my baby.

They did an absolutely amazing job on my Chow! The staff is knowledgeable and very friendly. The…read moreprices are reasonable and definitely worth the job they do. So glad I found them !

We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

I've been a long time customer but the new owner needs to get it together. My dog went in for a…read morenail trim. The former owners just handled him. With the new owners my son had to lift my dog up to the table and hold his head while the dog's nails were trimmed. I feel bad for the new owners, but I won't be back.

Love this store and all of the people in it! They have great products and have helped my dog so…read moremuch with joint pain issues. I will be forever grateful for how much they have helped my senior dog decrease pain. They also do a wonderful job at creating community and raising funds to help animals. On top of that the prices are very reasonable considering the high end services they provide. One of my favorite stores in Salem!!!

Where do I start. This is store is the Reason to support and shop small business. Their customer…read moreservice just goes above and beyond. They have been on the journey with me and my dog who has severe allergies for the last 10 years. They do research, they read every label, they are a wealth of experience and information and always there to help and listen to your needs. They've special ordered things I could let get anywhere else through the supply chain issue of Covid. They've continually stayed open after hours so accommodate me rushing to get off work, knowing that they are the only ones that carry the food my dog can eat without getting sick. Their compassion and work ethic is outstanding. Thank you for being in Salem, thank you to the staff that has stayed. I appreciate you so much!

Love the staff!! They always do an amazing job with my Bueller. Been going her for over 4 years…read more Never disappoints and the prices are affordable. Thanks to the amazing staff for all that you do!! Eva and Bueller

Our first and only day at dog daycare last week and our dog had to go to her vet for kennel cough…read more The dogs have no bathroom area and are left to pee and poop on the floor, which then every dog walks through. They hose the floor off with water once or twice an hour. In a room of twenty dogs there are 4 dog beds, a stepped ramp and a kiddie pool. Dogs just pace back and forth while a worker stands in the room. I added on "training" thinking it would help my dogs nerves as I watched her on their webcam pace and jump up on the worker repeatedly trying to get attention or comfort. They gave her 20 minutes of "training" which doubled the cost of daycare. This is not a good environment for dogs. Also don't park anywhere near the loading dock because that is where they rinse the urine from the daycare room throughout the day. Response: As much as I appreciate a response from the owner defending their business it did not negate the reality of our experience. The pictures I posted with this review are just screen shots of the videos I recorded of my dogs experience. Maybe don't offer live webcams if you don't want people to be unhappy with the level of care and cleanliness happening in your facility.

We made an appointment and took our two dogs in for nail trimming and bathing, One is a Weimaraner…read moreand the other a difficult Beagle. We met with Sandra and Tiffany. Our dogs were calm and clean when we arrived to pick them up. This is not their general state when they go to a groomer. I would send my kids here for a bath but all seven are grown. These ladies are terrific and their services are excellent. Mike and Shelley

I recently acquired a dog, Stanley, that was highly matted. The women here got him in very quickly…read moreand did a good job. They even got the matting shaved around his penis. I brought him home to my other dogs and they can't stop licking him everywhere and sniffing at him. Apparently they use something that smells good and tastes good, because even Stan can't stop licking himself. Thanks ladies. Y'all are awesome!

I have to say it was my very first time of ever being in there. The worker was very polite, very…read morehelpful. Everything else I felt very well. Pleased. Um, uh, yeah, the price is kind of a little high, but you know, for what you're getting, I have to say it's really good quality and my dog loved the items I got for him and everything else. Most places, when marche dogs move them, they grab holes in on these ones. So far they have yet to do, and they are just having a Hey day. So I want you to say thank you very much for being so nice and caring, and your place was very clean and respectful people working there

I am very unhappy with the hair cuts that my fur babies received. I did not receive the haircut I…read morerequested for on. Two pot of three fur babies. First fur baby I asked for a clean face, Mohawk and Labradoodle summer cut on the body. When I asked the employee (young man) he told me because it would it looks SILLY if we would've done that. i was expected to pay the $95 for the haircut that I did not receive. Second  fur baby haircut was to have Pom Pom on the legs and tail and summer cut on the body. Paw's (2) have gouges on the paws.Is very similar to what I requested. I did showed the young man a photo of the haircut I wanted . Third fur baby grooming is acceptable. I do not understand why your employee would laugh when a customer is expressing their concerns of dissatisfaction of services receive

BEST GROOMING EVER. I have 3 fluffy dogs and been going to groomers for over 10 years, hands down…read moreLea is the best groomer ever. My 3 dogs look AMAZING! highly recommended. You will love this spa. And they are really really nice also. Highly impressed