Mark has been taking care of my and my family's autos for over twenty years, and I do not even…read morethink about calling anyone else. Mark and his team are TRUSTWORTHY. I have never had to take a car back for any reason, and have come to trust them so much, they know if it needs fixed, and I didn't see it, they do it. A real asset to our city. Greg T Seymour, In

took my car in at the begging of the month they didn't look over my car at all because I didn't…read moreanswer their phone call. so the next time I took it in they never called and fixed wires and made me pay $130 for something I did not give my permission to fix.

I called Brad and worked out a deal over the phone within an hour or less. We drove 4 hours to…read moremeet with him to purchase a 2022 Trailboss. Everything was as expected and the transaction went smoothly. I was in and out of the dealership in less than 30 minutes. No BS, just professional people who don't want to waste time. Highly recommend and I'll be back!

Saw a nice used car there…read more Derek the sales guy was super easy to work with, ended up trading for the nice used car. Probably the smoothest, easiest car deal I've ever made. Avoid big city car dealers, nothing but hassle and run around. This local small town dealer is excellent.

Daughter's engine died while driving to FL. Sewell took us in and found a lower milage replacement…read moreengine and installed it. This was a big job and took two weeks but they did all the work and took care of us. Very knowledgable and experience shop. Wish they could be my daughter's regular service shop.

I really wish I could give this place a -0 this place manipulated me into leaving my car with them…read moreafter they replaced sensors and that did not fix the issue. They wanted to keep my vehicle to run test on it after six months of them having my vehicle, and not reaching out to me, nor returning any of my phone calls or messages, and giving me a big sad story about an accident, they had the previous November every time I went into the shop. they was not supposed to do anything to my vehicle. Without my permission first I explained to them that I did not have a few thousand dollars that I wanted to dump into that vehicle right now I just wanted to get it checked out and figure out what the issue was since the sensors that he was so sure was going to fix it did not. After six months of going back-and-forth in and out of the shop we got a call stating we could come pick up our vehicle when I got there. He said my bill was $750. I was baffled and had two small children who have been fighting and arguing all day so my nerves rattled I had $600 on me and without thinking I asked him if he would take 600 because I was feeling desperate in the moment completely being blindsided by the fact that my bill went from right around $100 all the way up to $750 without a phone call or Any kind of estimate or quote. I still yet have not got an itemized bill even after asking several times for one I still don't know what they have done to my vehicle. They are now holding onto my vehicle until I pay them away. I will not pay for something that I don't even know what I'm paying for. I am now going to have to hire an attorney and get my car back from them just to have it towed to another mechanic who will then have to fix whatever it was they messed up because they said they could not keep it running when that was never an issue before taking it there, the new mechanic will also have to fix the original issue. The man who claims to be the owner the son is not infact the owner His mother is the owner, and if she knew what they were doing, I'm sure she would not approve.

Madison Auto Collision is the very best in automotive repair from an accident! They are super…read morecurteous, knowledgeable, and very skilled at what they do best - fix your vehicle like it never even happened! I would give them a 10+!!!

Had a little fender bender the other day. Went to Madison Auto Collision because it was…read morerecommended by the insurance company. While I was there we talked about some other damage that was done to my car. Deana said that she thought that they cold also buff out that damage. While I was there Deana set up all the information with Enterprise for my car rental. My part was back ordered and she called to let me know that the repairs would have to be done a few days later and she also changed the reservation for my rental. I was unable to make it to the shop before they closed and I called Deana to let her know. She told me that she would leave the keys in the car and I could just drop the check in the drop box. When I revived my car back it was detailed inside and out and I was pleasantly surprised. I expected the outside to be done but not the inside. Madison Auto Body gave me great customer service and I highly recommend them.