1. West Suburban Eye Center

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    Bolingbrook, IL

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    West Suburban Eye Center

    1.3 (4 reviews)

    Services - West Suburban Eye Center

    Eye exams

    Eye surgery

    Retinal imaging

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    Phillips Eye Center

    Phillips Eye Center

    3.1(41 reviews)
    2.3 mi

    I was told by Melissa that an insurance conflict was taken care of but it was not. I didn't cancel…read moremy appointment because I trusted her, big mistake. When I called her about a large bill I received for that appointment, she claims that she would never say what she said, insinuating that I am lying. I was given options to pay a cash rate but every time it came up, the cash rate got more expensive. It started at $300, went up to $350 and now the bill has been sent to collections as $400. I shouldn't have to pay anything as I was told the insurance was straightened out. If it were I would've had a $0 copay. Dr. Phillips, while nice during his appointments, will not get involved in billing issues. Apparently, he would rather just send disputes to collections, wrecking his patients credit. Furthermore, every appointment I have had here, I waited over an hour past the appointment time before I was seen. I highly recommend finding care elsewhere.

    WARNING: Avoid Phillips Eye Center, unless you want to end up in collections over their shady…read morebilling practices. First red flag, they'll immediately ask you to give them a credit card and sign a waiver allowing them to charge you whatever they want. This is when I should have walked away. I waited 2.5 hours to be seen after my appointment. I paid the $35 co-payment on site. Apparently they should have charged me $40, but instead of a $5 dollar balance, they double-billed me another $35 copay. When I called to clarify the situation, Melissa H. was very rude and said she would not help me, and I had no other choice but to pay. I asked to speak to Dr. Phillips and she said Dr. Phillips was not interested in talking to me. A couple weeks later they sent me to collections with a $60 bill. How did a $5 balance turn into $60? Read the negative reviews and don't make the same mistake I did; find another practice.

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    MyEyeDr

    MyEyeDr

    2.4(25 reviews)
    2.2 mi

    I CAN SEE CLEARLY, NOW…read more Vision is arguably the most important of our five senses, and MyEyeDr knows that. As my supply of contact lenses dwindled, I knew I was overdue for an appointment at the optometrist. My wife and I've been coming to this MyEyeDr on Weber Rd in Bolingbrook for a couple years now since it's close by and they have a reasonable copay for exams, as well as prescription renewal with a mail-in rebate. I'm honestly surprised at the low rating here (2.2 out of 5*, ouch!) In fact, 15 of the 24 reviews have been 1 star! People seem to grouse about poor communication and appointment scheduling, as well as not accepting certain insurance, but my experience couldn't have been more pleasant. I scheduled online with Dr. Vairagi Patel and they called me the day before my appointment to confirm. I was a bit late to arrive but still within the grace window. Dr Patel was very friendly and I felt treated as a valued client, and a previous visit with Dr Kasmer went equally smoothly. Come to find out, my prescription didn't change (I still have the same lousy eyesight) and they recommended monthly contacts instead of bi-weekly ones. I even got to stick my face inside a U.F.O! (it was actually a retinal scanner whosamabobber, resembling a larger version of the neuralyzer from Men in Black) The checkout process took a little longer than normal, but afterwards I picked up a free pair of sunglasses (new aviators, sweet!) and was on my merry way. * TL;DR * Why so much shade for the optometrist? They're just trying to help you see stuff better. I've given Lenscrafters and Pearl Vision my business in the past, but they both pale in comparison to MyEyeDr. I can count on professionalism and honest opinions without trying to be sold a pair of Burberry glasses. Despite what others may say, I highly recommend MyEyeDr for your vision needs. Take good care of those eyeballs, folks! Be seeing ya ;)

    Since moving to Bolingbrook in the height of the pandemic, I was overdue for an eye exam. A quick…read moresearch on my vision insurance's website pointed me in the direction of MyEyeDr. Their online scheduling system was easy to navigate and their appointment availability was very good. When I arrived for my appointment I was greeted kindly and didn't have to wait hit more than 10-15 minutes while an exam room opened up. Dr. Saras was friendly and knowledgeable. I was able to get a year's worth of contacts for less than I paid for two boxes of contacts through 1-800-CONTACTS so that was a huge win. I also got a pair of FREE sunglasses before I left! I loved the experience and will definitely keep coming here for my yearly eye exam.

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    West Suburban Eye Center - optometrists - Updated September 2026

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