What a wonderful experience! Owner is the sweetest person! Helped me find a specific frame i was…read morelooking for. Im very picky when it comes to my frames but found them here so quick i was shocked. Bought a gucci frame

Eunice (owner) is very fair about pricing with and without insurance, and her friendliness and…read moreexpertise make it a pleasure to get glasses. Not many places carry Silhouette frames (rimless) anymore, but Naperville Optical has a full selection, which is what brought me there in the first place about 8 years ago. They have been willing to, at no extra charge, customize the size and shape of my lenses. They have not tried to talk me into buying new frames when I have old frames (previously bought there) that I'd rather use. As an extremely picky glasses wearer, I have refused to even consider buying anywhere else since buying my first pair of glasses with them. They are very responsive and treat me like family. Really cannot say enough good about them!

Let me start this off with a little back story, my 5 year old is TERRIFIED of eye doctors. When he…read morewas 3.5 I had to take him to the doctor and they had to put drops in his eyes and do a bunch of tests and it was a traumatic thing for him. Fast forward to now, he needed a kindergarten eye exam. On top of his issues, I also have extreme fear of germs and going into public spaces right now is a big thing for me. I panicked for a week, calling different places, but I heard great things about this place so I chose to come here. BEST. DECISION. EVER. The staff was SO NICE as soon as we walked through the door. They immediately put me and my son at ease. It was ridiculously clean, I saw employees using hand sanitizer multiple times. Everything was covered in plastic. The doctor was AMAZING with my son. She explained everything, kept him talking so he wasn't focused too much on what was being done. It was quick and there were no tears. She explained everything to me and him afterwards. What I thought was going to be a horrible experience turned out to be a very positive one. If you're looking for kind and patient people, this is the place for you!

I am writing this for 2 or 3 years ago. This store in order to push sales, told us that we can get…read morefree exams and glasses. We pay first then to claim money from our insurance. We spent over $1600 for the glasses, then waiting from them to get insurance's check, we visited them several times, but never got paid. It has been almost 3 years past, we are still waiting. We know it was Actually a lie, it was their tricks to push sales. The place people was ok before, but looks wired now, does not looks like normal people. Will not come back to visit anymore.

Dr. Kampschroeder really takes the time to thoroughly examine all aspects of eye health and…read moreexplains everything in plain language without being condescending. His friendly demeanor puts the patient at ease immediately, but he is also meticulous in looking at all factors when addressing patients' vision and eye health issues. I have a complicated vision/eye health situation, and he very patiently explained all aspects of what i was dealing with, and gave me clear options for solutions. I felt like i was in great hands when facing vision issues. I give him the highest praise possible. The office staff is also very friendly and professional, and is quick to accommodate any issue or question i had.

My family and I have been going to Naper Grove for close to 20 years. This is the best eye care…read moreoffice in the area. Amazing doctors and wonderful selection of glasses. I always recommend this office to family and friends. My biggest disappointment is that they have recently passed along the credit card fee along to patients. This is shameful. Being able to offer the convenience of using a credit card is the cost of doing business.

Highly recommend. From making an appoimnet to picking out frames Claudia was so helpful with…read moreeverything . She was so patient with all my question and helpful with the process of everything!!

Went for a simple eye power check for my daughter and i wanted to get the lenses from elsewhere,…read morebut after the doctor finished the checkup, they insisted that the offer to get lenses free from my insurance is only valid when i order it along with the doctor visit that day. When i tried to counter that i've been doing this for few years and my insurance does not say anything like that, the person started to talk to my teenage daughter instead who has no idea how insurance works. Well, i cancelled rest of my family member's checkup planned here.

Genuinely don't even have words to express how amazing Dr. Dienes is. I have had a serious eye…read moreinfection for a week and have seen multiple doctors and none of them have even come close to how helpful she has been. She took her time asking meaningful questions and doing a throughout exam to provide the best care which NONE of the other doctors have done. She was extremely professional and kind, you can tell she actually cares about your health and provides exceptional care. It was so easy to get an appointment, she took me right away which is something that has never happened. I will be recommending Dr.Dienes to everyone from now on she is the best doctor I have ever been to. I don't know what else to say other than wow and THANK YOU SO MUCH!

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

This place has top notch options with a small business atmosphere and phenomenal service. They…read moretake the time to listen to your concerns and don't high pressure sales you. They want you to leave satisfied knowing you got great care at an affordable price. I drive one hour to see them because they are that good!

My experience with Seven Bridges Eye care was very positive from start to finish. Dr. Veverka…read moreconducted his exam in a very professional manner answering any questions I had. My optician Samantha was a pleasure to work with. She went through the different options and choices I had in relation with my insurance. Samantha also made me feel like more than just a customer with her individualized care. All around a very positive experience.

Awesome eye doctors - Dr. Robert and Dr. Bauer are fantastic. Great, empathetic, and personalized…read morecare from them every single visit. My family of 4 followed Dr. Robert here when he started his practice about 12 years ago and we love the eye doctors at Midwest eye. Unfortunately, I cannot recommend the Optical Department. Very disappointing. I happened to be in the area and arrived right after they opened one morning, not one customer in Optical or in the waiting area. Asked for a 2-3 minute adjustment to my frames that had been purchased there. Overheard front desk asking Lisa in Optical and she said no, I'm busy, she needs to make an appointment. She didn't walk 15 feet to come over to see what I needed or speak to me herself. I had even said I had no problem waiting if she was busy. They just told me to make an appointment and come back another day. No thanks. I'm not going to take time out of my workday and drive 20 minutes each way to come back for something that should take 2 to 3 minutes. This massive lack of customer service is not on brand for the treatment that we receive from Dr. Robert or Bauer and was highly disappointing. Midwest Eye Optical will not be seeing another dime of my hard-earned money. If we didn't love the eye doctors so much I'd be finding a new one for all 4 of my family members. Loyalty & respect go both ways. It's not hard to treat people well. This interaction was not it.

Everyone is so pleasant and treats you like family. Dr. Robert is great. I highly recommend Midwest…read moreEye.

Sat outside with my kids for 15minutes receptionist just sitting there doing her best to ignore us…read more Look if you're busy, that's fine, say that you're overwhelmed or a private practice or whatever. Don't just ignore people and be rude.

I simply cannot say enough good things about how FANTASTIC Dr. Dawson is!!! I have been a patient…read morefor probably 10+ years at this point for both glasses and contacts, starting when I was a kid and now into adulthood. She is personable, thorough, and professional. The most important part: NO AIR PUFF!!! But seriously, the new office is beautiful and there's a great selection of frames. Focus will match prices for 1-800-contacts and most other places. Seriously, Dr. Dawson is THE BEST and if you've made it this far in the review without scheduling your appointment yet, you need to get on the phone right now!!

I cannot recommend Professional Eyecare and Dr. Butz enough. Every time I go in, I receive…read moreexceptional service. The staff are incredibly welcoming and Dr. Butz treats every patient like an individual. Dr. Butz takes the time to talk to me and explain the technology he uses and what it tells him. It's rare to get that type of information anywhere else. I highly recommend Dr. Butz!

I have had great experiences with Dr. Butz. He is professional , friendly, knowledgeable, and…read morekind. He has treated my whole family and we all are very comfortable going to him. I feel like he really cares about his patients. One time my son was having eye issues after an accident and Dr Butz gave me his cell number to reach him after hours if we needed anything. Very grateful to have found this office.

Dr. Antonia Mourelatos might be the best eye Dr. this world has to offer. I've been seeing her for…read moreover 20 years and she has helped me with many different issues over the years....eye issues due to medical issues with health issues due to my heart, diabetes and concussions. I would recommend her to anyone and everyone she is phenomenal.

Tried to make an appointment for my son to get his Rx for contacts and was told that my son would…read morehave to make the appointment himself since he would need to provide personal information (cited HIPAA). Odd since the only info you need for an appointment is the patient's name and birth date. The remaining "personal" information would be the policy holder of the insurance which would be me. Pretty sure my 21 YO doesn't know who the insurer is, my birth date or the last four of my SSN which is what they need to submit the insurance claim. Not sure that the less than user friendly staff understands the concept of HIPAA in this context. I am the person providing all the of the "personal" information. Never been told I couldn't make an appointment for someone in my family because of HIPAA. Happy to take my business elsewhere.