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    West Tennessee Eye

    1.8 (18 reviews)

    Services - West Tennessee Eye

    Eye exams

    Eye testing and diagnosis

    Laser vision correction

    1 More Service

    Retinal imaging

    West Tennessee Eye Photos

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    3 years ago

    Bad service, long waits and then they tried to shake me down for money I did not owe them. Would not recommend

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    Ask the Community - West Tennessee Eye

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    People searched for Optometrists 372 times last month within 15 miles of this business.

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    Millington Eye Care

    Millington Eye Care

    3.5
    (2 reviews)
    0.7 mi

    I am just disappointed in the poor service. My dad has been a patient there for some time. He had a…read moremajor eye surgery done in Atlanta so because of the Virus scare it's best if he gets monitored close to home. So naturally you would call his OD for so f/u monitoring. I called spoke to Ashley and she explained that yes we could see him. Called my mom and told her to call and set everything up and speak to Ashley. Welp she called and it was a different person and they couldn't see him. I was very upset because that isn't what we were told. I called back and asked to speak to the office manager or Dr Cooper. I had to speak to a different person and she wanted me to explain why I needed to speak to her. Finally was able to talk to Barbara and she was able to help me and get everything set up. She explained why sometimes they don't see Medical appts on Saturday. I also think that your practice needs to have weekly meeting on how to communicate with patients and what services you provided. Every OD and MD takes IOPs and to be told they don't provide that service there is upsetting. I will tell you it wasn't Ashley or Barbara so it shouldn't be hard to figure out.

    My husband and I are new patients for Dr. Lee and our first experience with him and his staff at…read morehis clinic was excellent. He and his staff are so warm and friendly. They are very knowledgeable and answered all of our questions. In fact, we were treated so well, I couldn't believe it. There doesn't seem to be many health care professionals who set patient comfort as a high priority these days. I felt very comfortable and cared for by the staff at Millington Eye Care and I feel very comfortable recommending Dr. Lee to my friends.

    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.5
    (15 reviews)
    11.9 mi
    $$

    Little bit of a wait to see the provider, however it was after 3:00 and busy. Doctor didn't try to…read moretalk me into an unnecessary pair of glasses, readers will work. I did need computer glasses, which I expected. Kudos for Ms. Lauren, she didn't try to upsell me with added items I didn't need (anti reflective as I don't need glasses while driving), etc. That goes a long way, don't try to make me spend more, lol. I look forward to the final product. Great work by the entire team!

    I was searching for a new optician so I decided to give America's Best a try. I selected the…read moreBartlett location because it is closest to my home. The majority of my experience has been disappointing. The office seems to be disorganized and unprofessional. I was fit for multifocal contact lenses. The first optometrist that examined me was very nice but did not educate me about multifocal lens and their challenges. After struggling with a trial pair of contacts, a second optometrist examined me in a follow-up appointment. The second Optometrist did a great job. He took his time to understand my issues and after two visits we settled on a pair of distance contacts. When my appointment was over, the office staff took their time checking me out. The employees were having casual, personal conversations openly with several customers in the store waiting to be serviced. I was left feeling as if the available agents were avoiding checking me out because they did not want to take a break from their conversation. Now I am trying to order my contacts and I am very disappointed in the process. When I called to order yesterday, the employee told me the system wouldn't allow her order my contacts. She then told me to call back. She was also trying to order the incorrect contact and not the set we agreed upon at my last visit. This was quite an inconvenience to me and I was irritated because why not ask a manager to assist with processing the order? It is also a hassle getting a live person on the phone when calling in. By the time I make it through to a live person, I am already frustrated and irritated from going back and forth with an automated system. I also cannot believe that there is no automated system alerting you that the office is closed if you call when they are not open. I did not realize the store was closed on Tuesdays and Wednesdays. When I called, I was placed on hold where I remained until I decided to hang up and search Google for another number. All in all, I will not support this business again. I am unsure if the issue is with this location or the chain as a whole, but I feel the company has a lot to learn about customer service and professionalism.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    West Tennessee Eye - optometrists - Updated June 2026

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