When the cashier told me the price of a product, I said that it was too expensive for me, then said…read more"have a good day, sorry for wasting your time!" He replied "the price is right there, you could've read it," then just stared at me as I walked out. The price labels were tiny and I couldn't read them. The cashier was also on a call on speakerphone while I was in there - said it was his friend. That's totally cool, but he was asking them (presumably his manager) if the store had the product I wanted and then asked me to find it myself and point it out. I had asked about weed edibles, which they have a whole shelf of. He didn't seem to believe they had any until the guy on the phone said so, but they have 20+ products. Maybe I just caught him on an off-day. Maybe he's a new employee. Either way, I left feeling disrespected and don't plan on returning.

Ten out of ten. Great selection. Staff was kind :) other vape stores take notes !!!!!!!read more

This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

Best dispensary in Chicago! Jose was helping me out and he gave me so many great suggestions. If…read moreyou're traveling or looking to learn more about the strains and how they affect you, then this is the place to go. Super connoisseur with their flower expertise and boutique with their glass and products. They have a hude selection and the price was a steal! Parking is easy and the service was quick. In and out unlike other places. I definitely recommend stopping by if you're looking for a great experience and some good smokes.

Good products. Nice to have local CBD shop (come to the Hyde Park area.) Staff helpful in picking…read moreproducts. Fresh local flower and products. GOOD flavor. Gummies are good. The flower is very good too.

This place has everything from budget friendly options to high-end stuff to build out your dream…read moresmoke kit. The staff are friendly and it's well laid out.

Is everyone afraid to write here or something? Tell me you've never rolled a fag?…read more The selection of rolling papers here is amazing and they're ok key with pricing compared to the other stores that cost 2x more. They must have 20 types of Rizzlas...And they have the prettiest glass to But I prefer smoking my tobacco from the greek in paper rather than a pipe. They've got some hooka's that I'm going to price shop compared to some neighborhood ethnic stores(andersonville, devon ave) and after the Yelp Hookah dinner - maybe we'll all go shop together!

Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Great Smokeshop! They carry everything. Very knowledgeable and awesome customer serviceread more

Love coming here…read more Amazing customer service Clean store Welcoming and exciting to visit nirvana Fabian and Mike knowledgeable on the product Also I wish i remember everyone name but great job and keep up the good work I value everyone help and friendship

I came in to this store as it was close by to where I was staying while visiting. I was immediately…read moreimpressed by how clean and spacious the place is. Everyone was very welcoming. We were helped by Arturo who gave us recommendations. Arturo does an exceptional job of explaining each product. He is also very friendly and nice. Overall, we had a great experience. They had a labor day sale going so we were able to save as well. Definitely recommend this place.

Beautiful shop and amazing customer service. The shop is incredibly beautiful. It's a staple in…read moreuptown.

They never answer the phone and even though they open at 10 am they locked the doors for half an…read morehour. Not reliable.

Excellent store I went to today to pick up a few things the lady was nice and professional ... She…read morehelped me on some things I needed .. I will be going back to shop ..