This review is strictly for our passport appointment. I can't speak to the other services. But I…read morewant to say that I was impressed at how efficient the woman handling passports was. We slid all of the required paperwork over, and she did her thing quickly for multiple applications. Within 15 minutes, we were raising our hands for the oath, and then she even gave our two kiddos lollipops. (Bonus: even without paying to expedite, we got the passports two weeks later.)

This post office is ridiculous. One teller and 15 people in line. And why don't they have chairs…read morefor the elderly people, and the sick people. They have to stand up for an hour to get a stamp smh ‍. A elderly woman was waiting so long that when she was leaving she fell on the floor. Y'all need to get it together

I had no problems the last few times. Post office is post office. I've seen worse where they just…read moreflat out make you wait between customers cuz they can. All my stuff got done here no issues. Yes people sell stuff outside. Parkings fine. Not much of a line whenever I went. Like I said it's a post office

This is the worst post office 90008 , Loaded with a few people that don't want to work. And the…read moreheavy set dark skinned woman ALWAYS has a bad attitude and a mean look on her face. Terrible they steal packages, my packages always have problems at this location.

It's right across from the USC campus. It has it's own small parking area. The parking spaces are…read moresmall, tight, and narrow. I didn't go inside the building but the have an outside mail box for drop off.

Never thought picking up a package could be so painful. If the option is available, I don't I will…read morebe selecting the USPS as a shipper for all future deliveries. United States Postal Service, step your game up. Good luck everyone.

Forget the lie you read on here , I just walked out and I am speaking for my self I really did like…read morethe service period .we are here to mail our latter not sleep with them or live with them ..

Lazy workers always have an attitude making easy money just sitting down always acting like people…read moreare causing them a problem by them having to do their job.

I really didn't think it was possible to come into a post office and be treated kindly and…read morerespectfully anymore. I am happy to say that this post office proved me wrong. I have never had a long line and there was actually a parking lot. Keep up the good work. LUV THIS PLACE!!

Employees are rude and don't want to process shipments out. Employees need retraining on providing…read morecustomer service.

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a…read moreUSPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon.

When did it get so Expensive!!! I'd rather pay UPS and have…read morethem pick up my package from my home! I feel sick..I paid more to send my Granddaughters gift than the gift itself, I would have just given her the money. My fault, I shouldn't have sent my caregiver..I would have Not used USPS.

I went to the post office on Vermont to pick up a package and had a mixed experience. The location…read morefeels understaffed. The lines are long and the service moves slowly. I honestly do not know if it can ever get much higher than 3 stars because the overall system feels broken. The young lady working the counter was very nice. She had a good attitude, a smile, and did her best to help me. The issue was not her. I came to pick up a package that had this address on it, but the package was not there. She told me where it was supposed to be picked up and gave me the information she had. The bigger problem is the postal system itself. It is hard to figure out where things go and what you are supposed to do. Trying to track down mail and packages can be really difficult. So while the person helping me was kind, the overall experience was frustrating. I am giving the post office on Vermont 3 stars.

It has become extremely difficult to get mail picked up where I live there is no box for outgoing…read moremail. Besides that they can never keep a regular mail carrier and our mail at times don't name it to are address. This location gets busy, it serves it's purpose. Parking is available

The five stars are for postal clerk Shay, who saved the day! Shay was polite and provided detailed…read moreinformation about the service I was requesting--professional all around. Staff like her should be promoted so she can assist with training the others (see below). As for the other two postal clerks working the same shift (whose names I wish I'd noted--one may have been "Clerk 29"), they get **ZERO** stars. They were rude and snapped at me when I explained that the USPS online system indicated that postal staff would print the required form at the post office if I couldn't print it myself (not sure why a printout is required anyway given that my information was in the USPS online system, but that's a rant for another time). They also snapped at me because one of the documents I was presenting was not acceptable. The overall interaction felt hostile, like they were looking for a fight rather than helping a customer. I have empathy for employees who are tired and ready to clock out. But when this kind of behavior happens, it creates an unsafe environment for everyone. After working several government-level jobs, I also know that many employees stay in roles they don't enjoy because it's hard to leave (limited alternatives), and/or because union protections can make it difficult to hold people accountable--even when performance is not at the level it should be. And now, after reading some of the other reviews about this specific post office, I guess I'll be worrying about my mail getting stolen! :D The above interactions took place on Tuesday, June 9, 2026 between 4-5pm.

Every time I go they are quick, efficient and very friendly! Never have had to wait long for…read moreservice either even when there's a long line when I arrive

I've been going to this PO since 1991. Over the years, I've seen staff that was not-so-nice because…read morecustomers warrant those actions. Personally, they've been nice to me and very helpful especially when the manager had to step in a few times. When were issues with my mailbox, they knew and took problems into consideration. The lines are terribly long because shortness of staff working the windows. If you have certified mail to be processed, have your forms ready. Bring your own tape and NOT priority tape to use at their window. It's annoying standing in line because a customer comes back due to the lack of preparedness. Be ready to wait most times.

WORST, CUSTOMER SERVICE EVER!! Retaliator, bunch of disrespectful, ghetto a$$, buffoons!! This,…read moreplace acts like they're not even here to serve the public! They, try to make it "difficult" to ship your packages, provide you with receipt paper that fades in a matter of a FEW DAYS and you lose your packages or mail just because it! If, THAT isn't enough, then when you call them with the time you and day you went there to pay, they pull the date and time, give u the AMOUNTS YOU PAID! YET, STILL REFUSE to provide you with you with the tracking number for your packages!! This, post office SHOULD NOT EXIST! There, are MANY OTHERS that supercede their customer service! If, you can even call it that! I hope this one closes down! Because you make complaints and the Manager over seeing them, doesn't take their behavior seriously! Instead, he does his BEST to downsize their WHOLE PROBLEM! Which, MAKES HIM THE PROBLEM! RODERICK BENNETT! I have NEVER had an ENTIRE GROUP of employees at ANY USPS location act the way THESE PEOPLE DID towards me when I shipped baggage! I filed a complaint about ALL OF THE STAFF at the Crenshaw location except for ONE MAN. Who initially came out to take my luggage I was shipping. He, was the absolute ONLY ONE who didn't behave in an ignorant MANNER about shipping my bags! I'm, looking for a district Manager to speak with to see if I may get what I need. Because I called the location to try to recover my tracking number from the location, since the receipts they gave me FADED IN FIVE DAYS and by the time I arrived to my location NOTHING was on them! How do you track your packages when the receipt they gave has DISAPPEARED?? PLEASE, AVOID THIS LOCATION LADIES & GENTLEMEN! I PROMISE YOU WON'T REGRET THAT YOU DID! Making, a complaint about them won't matter because their Supervisor will NOT TAKE IT SERIOUSLY! I know because I told him about how ALL but ONE of them behaved unprofessionally towards me! Yet, HE STILL INSISTED TO SAY he spoke to ONE LADY about her behavior! SMH RIDICULOUS! #GHETTOPOSTOFFICE!

I got to give credit where credit is due. Yvette hooks me up everytiime I come in here. I yell…read more"dear Evette" she opens the door and hand me a package. Check out the picture I have of her!!!

This post office loses my mail all the time. I don't know what their mail sorting procedures are…read morebut it seems that their protocols need to be updated. This USPS has unethical values and should do better about providing people their mail. I will be cancelling my post box contract asap!