1. Western Crane

    1. Western Crane

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    Seattle, WA

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    Western Crane

    5.0 (2 reviews)
    Open Open 24 hours

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    1 month ago

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    6 years ago

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    Seattle Movers

    Seattle Movers

    4.2
    (169 reviews)

    I have worked with Martin and his crew on at least 10 local moves. They are easy to work with,…read moreflexible with dates, punctual, and do an amazing job. I have had them move items between houses, taking a load one way, then offloading, and then bringing other items back. I have had them move me out of the house for painting and re-carpeting, and then back in again. They have always been respectful, listened to how I want my moves done, and have never damaged anything. I will continue to use them for all of my moves. Thank you for being a business I can trust.

    I would give these people zero stars if it was possible. We used them to move us out of our house…read morewhile we renovated the house. They stored our stuff with the goal of moving us back in when the house construction was completed, which took about 6 months. Well, when it was time to move back in, they couldn't locate the major appliances that they were storing, and damage was done to 10 pieces of furniture. Our bar stools somehow got white paint on them. Our dining bench was stored outside or something because it came back to us completely damaged. Our bookshelves are missing the removable shelves, and they are nowhere to be found. When I contacted the owner, he gave me excuses and said the furniture just needed to be wiped down, which was not true. He then gave us lip service and said don't worry, I will take care of you guys... only to be completely silent and unresponsive. If you care about your house items, DO NOT hire these people. They don't care about your stuff, and they charge you an arm and a leg. Stay clear!!!!!!

    1st Ave Self Storage

    1st Ave Self Storage

    4.1
    (12 reviews)

    I rented a unit at 1st Ave Storage for close to 20 years, and management used to be great there (I…read morebelieve Emmet(?) was the longtime manager there, but he left a few years ago). I just recently moved out, as things have gotten shadier and shadier around there. The security/safety around the building has become questionable, especially with the RV camp out back. With that said--the worst part, frankly, is the owner. Charlie is his name, and he basically refused the pro-rated refund that 3 people working at his facility ALL said I would receive. I did a speedy move out April 16, as the manager there told me I could get the pro-rated refund if I cleared my unit out asap, rather than wait until end of month. Great! Sadly, I never received the refund, and even thought the 3 different employees told me I should get it--Charlie apparently refused to follow through, telling his manager "we don't pro-rate". But... all 3 of your employees told me you do...!? When I asked to have Charlie call me directly, I was told Charlie said: "I don't talk to customers directly." I explained I would warn people on Yelp if Charlie doesn't bother calling me back, and his reply (through his employee, since he doesn't talk to customers): Fine, post on Yelp. Additionally, when I rented a U-Haul from them, the gas tank was not even filled. Apparently owner Charlie keeps just a quarter tank in there, claiming it's due to the RV camp stealing gas. But... he will penalize truck renters if they don't return the truck at exactly the maybe kinda quarter-ish level the tank had. Makes it real hard for truck renters to fill up ONLY the amount they use. Hmmm... SO... Be warned. Charlie the owner does not follow through, and frankly does not step up when he should. I moved to another storage facility that provided better rates in a more convenient location... and a safer location. I didn't realize perhaps the best benefit to moving: not supporting a shady owner. I'm giving 2 stars rather than 1 because of the years of good service I had when previous management was great, the place was more secure, and shady business practices didn't impact me. I guess owner Charlie's integrity was lost in parallel with the decline of the community around there :-\ Buyer beware--think twice before using 1st Ave Storage.

    Kim who helped me get my U-Haul was very accommodating. I hope to have people work customer service…read morejust like her. She had me in and then out the door quickly. Storage facility could be much nicer other than that GREAT SERVICE.

    Western Crane - craneservices - Updated July 2026

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