I love this place. FACT: Neon signs are more popular in rainy climes. Why? They shine better through dark, fog and rain. illuminating, eh? This place has a nice collection and what's cool about neon is its all done by hand. amazing these little tubes filled with excited gas glimmer and gleam all night long for our viewing pleasure. TIP: Get a "WILL YOU MARRY ME?" sign custom made for $1500. She'll say "YES". I know, because it worked for me, and now it hangs in our bedroom above our bed. Romantic? Sure.... (and I figure it will dissuade any sneaky milkmen) read more

Western Neon did a wonderful job with our new location signage. Working with our tight budget, Andre and his team offered more budget friendly alternatives and created the perfect look for our new location! We are so pleased with their attentiveness, even to a small business like ours! highly recommend and hope to use again! read more

As one of the owners of The Octopus Bar, I was insistent on having a neon sign for our first bar. Our bar is located in the Wallingford neighborhood between two vintage movie theaters with HUGE old neons and I knew we needed to compliment them or we would get lost in the mix. I was fortunate to have one of their employees as a customer at a previous business I worked for and had a great exchange with him so when he came in one day and told me that he was working for Western Neon.. I knew it was ... a sign (!!!). A few weeks later we set up an appointment with Carole to discuss goals, design, colors, etc. After some back and fourth with the actual design, I stopped into the showroom (their new location in SODO) and was given a tour, a sneak peek at our stunning HUGE sign in production, picked out vinyl colors and went on my way. Our sign was delivered, installed and lit in a timely manner (there were hiccups but that wasn't anyone's problem, it's an old house and a huge sign! They worked magic.) I am proud to say that, with the combined team work and vision, our sign won top three in this years Sign of the Times international sign competition for neon signs and if that alone doesn't help to showcase that these guys know what they are doing.... I am also proud to say that I see on a daily basis, customers standing outside of my business taking their selfies with our sign in the background. I look forward to planning and designing bar two and look forward to working with Western Neon again. read more

This place is impressive in so many ways, I wish I could give it five stars. My first contact with Western Neon was when I went into their showroom inquiring whether they could make a neon enclosure for me for a Starbucks sign I'd purchased off eBay. I had the distinct pleasure of meeting Andre that day, who is the president of the company. He walked me through the entire place, and explained the whole process involved in making such an enclosure. I'm kind of a techie guy, so I asked a lot of questions, and Andre very patiently answered all of them. I also took up quite a bit of his time asking questions unrelated to my specific project, which he also happily answered. He was genuinely engaging and enthusiastic about talking about the art of making neon signs. This place was SO close to getting five stars from me, that I almost feel guilty about not. However, they do have one glaring fault: they do not communicate well. It was like pulling teeth trying to get them to 1) give me a firm price on my project, and 2) give me some idea of when it would be finished. Several times I either got different answers depending on whom I spoke with, or no answer at all. They don't have a well coordinated interface between the customer and the "back room." Everything else I have to say about Western Neon is extremely positive. I got bids from three other companies for the same project, and the competitors were all close to twice what Western Neon charged me. Most importantly, I absolutely could not be happier with the finished product. It is a beautiful addition to my home, and the envy of all my friends. Thank you so much, Western Neon, for a job well done! read more

It's been one mess after another since hiring this company. Never again. I feel scammed repeatedly and somehow I kept pushing them toward completion only to be disappointed many times over. Shame on me for not walking away earlier. read more

Beautiful workmanship, great service and a good value, that was our experience with Western Neon. Big Chickie in Hillman City needed some great signage to draw drivers attention on Rainier Ave and tto help set the atmosphere in our old refurbished gas station. We reached out to Western Neon for some solutions. We could not have been happier with Western Neon. They assisted us with scaling our request to meet our budget. They worked with our contractors to come up with a unique mounting solution that would work with our roofers demands and the overall construction time table. They delivered when they said they would deliver. And when user error led to a problem they came out quickly and helped resolve it (with out making me the user feel too stupid.... darn secret switch) read more

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My wife put me in charge of signage for the 2nd location of her cafe, and when I mentioned neon she was reluctant... but in the end she (and I) couldn't be happier! The folks at Western Neon took great care of us from the first time I emailed them, throughout the design process and through to installation. Their customer service was great, the sign was installed on time for our grand opening, and it looks just beautiful. Highly recommended! read more

My experience with Western Neon is very less than positive. I've worked with a few guys there and all I've gotten is the runaround, lies, and empty promises. Save yourself the hassle and pain, find someone reputable. read more

I'm fond of neon as an art form, so when I was driving through SODO the other day, early for an appointment, I made a quick swerve and stopped in at this place just south of Safeco Field. The mini Rainier "R" in the window attracted me like a bee to honey. Fortunately for my wallet, the honey is out of my price range. It's even out of the temptation zone where you know you shouldn't spend that much, but you could still be persuaded to knock the crap out of your common sense. You won't pay less than $200 for anything and they'll try their best to sell you something. They do have a gallery like space with some really cool, funky neon art, as well as all sorts of signs. I really like the clocks. You can have a piece custom designed for you and they work with individuals, businesses and the Museum of History and Industry. They're the ones who restored the original Rainier Beer "R". All in all, a fun stop. read more

Find someone elese to do your sign This company will promise you what they will not deliver and if you like to have the sign done right you will pay twice for it and wait months. to make it easy and simple I ordered about $20000 worth of signs from this company in May that was supposed to be installed around mid Jully today is september 23rd and my signs are still not installed completely and some of the ones that are installed are not turning on and I have to hire an electecian and pay him to turn it on, I hope it doesn't blow when I plug it. they also refused to install a sign that they made wrong and charged me full price to redo it and asked to be paid 2 extra hour of labor to install it I paid in full for sgns that don't work. not recommended. read more

After all I have already been through, I just received a notice from the City of Seattle that one of my signs was installed without getting a permit. So not only did I find them unprofessional and disappointing, they installed my sign without getting permits and now I am on the hook for those costs! I would not recommend this business to anyone. read more

This started out great ... and they were excited about repairing an old sign ... and we had no budget to get this sign repaired. But after we picked it up It did not look right and consulted the pictures. They had split one the tubes in half and did not even bother to center the split ... when we emailed to ask why the response was ... that's the best we could do... final answer. Well that may be true, I would not recommend them. So now we will find someone who can do this work properly. read more