Can't thank Etheridge Heating And Air enough for a very timely and quality service. Took their time…read moreto explain the issues and gave me the best options at the most economical price point. Thank you!

My Heat pump compressor failed this past week in 90+ degree heat. Ethridge Heating and Air,…read moreresponded quickly to our situation. My Service Professional , Mike Painter had our problem resolved within 3 hours of acquiring the new compressor. He was extremely professional and proficient. I could not ask for a better experience from an HVAC Company. Thank you to Mike Painter, Service Professional, Jeff Hyche, Service Manager, and John Morris, Owner, for taking care of our situation promptly and efficiently!

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I had the pleasure of having service done by this awesome company. The owner came out with the…read moretechnician and they both were great. They got my heater working and I am greatful.

Terrible service! My AC wasn't cooling. I called my home warranty company and they set up an…read moreappointment with Bo Jiffy. The serviceman said the system was frozen. He took a cellphone photo that showed ice on it and said that it would have to thaw before he could do anything. He said he would return the next day around 3:00 p.m. and asked for the $65. warranty copay. I gave him a check. The next day, while awaiting the return of the serviceman, I checked my email. There was a message from the warranty company stating, "the vendor indicated you do not need this appointment". When I called Bo Jiffy, I was given an evasive response as to why the appointment was cancelled.The serviceman asked if I had turned the ac back on. He said the air usually comes back on after the system thaws and the filter is changed. It didn't make sense to me but I hung up and did as instructed. Well, the air didn't start to flow and the thermostat remained at 91 degrees. When I called Bo Jiffy back, my call went to voicemail. The following day I call another company and they got my ac working in short order.

Everyone I've dealt with at Eagle is nice, efficient and good at their job. They have done plumbing…read morework and HVAC for me. They show up when they say they will, give quotes beforehand and do the job right the first time.

The SERVICE was right on time and the technician was very Professional, he did the work and…read moreexplained to me how to use it until I understood. I really appreciated his Customer SERVICE!!!!

Talk about unfortunate, I had my heater go out at the wrong time of the year. Air experts had a…read moretechnician available on a late Friday afternoon to come and help diagnose my problem. They were very accommodating, affordable, and efficient. Brandon and his partner went above and beyond, I want to recommend this 5 star service to others. A for effort, A for ease, A for accommodating, and A+ for communication.

Carson and Landon did an excellent job for us. They were very polite and knowledgeable. They were…read morevery professional and conscientious about their work. They cleaned up when they were done. We thoroughly enjoyed getting to know them and will definitely ask for them if we have issues in the future. I would highly recommend this company to anyone!

HE WANTED TO CHARGE ME OVER $500 TO CLEAN A SEWER DRAIN! I had a clogged drain sewer drain going…read morefrom the house to the street. First, the plumber informs me that there will be an $89 Service Fee just for coming out, then goes out to his truck to get me a price on clearing the drain with his water jet system (wait a minute, I thought I requested a line snake!). He comes back into the home and quoted me over $500 plus the $89 to clear the drain. He further explained that his company didn't carry a line snake, to which I replied that I probably wouldn't either if I was CHARGING A CUSTOMER OVER $500 TO CLEAN OUT A SEWER LINE! My advice, call someone else.

Cody is great! He took my call on Sunday of Labor Day weekend and arrived 20 min later to get my…read moreA/C working. Knowledgable, professional and friendly. I'll be calling again the next time it needs service.