First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

This place is horrible to rent from. A few months back I went to go to my unit and I was locked…read moreout, even though I paid my rent early. So I tried calling and no one at the front lobby would answer. I climbed in my car to go out so i could get to the front office to talk to someone. Lo and behold, when the gate to get out opened there was a huge ditch from the construction and no way to get out!! I called again and again and kept talking to someone at the Fife location and they said we don't see any movement in the Nalley Valley Office. I had to sit and wait for another car to come through gate and get out that way or i would have been stuck there who knows how long. No one bothered to call me and see if i was ok or to discuss it. Rosa is HORRIBLE. Communication is non-existent at this place and customer service is horrible. DO NOT RENT FROM HERE

I highly recommend this place. The staff is friendly and professional, and the facility is both…read moresafe and spotless.

From the owner: If you're searching for storage in the Sumner area, you've now got a place to store your belongings…read morethat you can feel comfortable about. Our facility includes: * Indoor, heated storage units * Ground level, drive-up storage units * Covered loading and unloading area to keep you dry * Dollies and moving carts free for your use * Large freight elevators to accommodate all your things * Comprehensive video surveillance to give you peace of mind * And so much more!

My partner and I were met with absolutely unnecessary advice and attitude from the front desk…read moreattendant when we came in for a service. Along with that there was a small misbehaved dog loose in the office and it smelled terrible! I was fine with the dog at first when it was just barking at us but what crossed the line is when it lunged and bit my partners leg as we left. That is totally unacceptable and I hope it is addressed before someone else has a poor experience like I did.

We have had a storage unit here for several years. We use autopay, but their system glitches often…read more They will send an email stating that you have 10 days to pay or else...They also flag your account so that your code won't open the gate. So frustrating when it's supposed to be automatic. They also don't reply to emails, so you have to go in during office hours.

I love using Closetbox for storing my furniture! They made it super simple and easy for me and I…read moredidn't have to lift a single finger. I worked exclusively with Christine who was very friendly and helpful throughout the whole process. She was able to fit me in their busy schedule and I am very grateful for that. I first came across Closetbox when Christine stepped into my office informing our staff about the services they offer for students and from that day I referred this company to all of my residents. Closetbox offers FREE pickup and delivery services to all clients! You're able to track your furniture as well. I've also done my share of research in regards to monthly storage pricing and UHaul services and NOTHING compares to Closetbox. I would highly recommend Closetbox to anyone who is stressing about their storage and moving process.

This company doesn't even deserve one star, should have a zero. After admitting that they had lost…read moremy items, they continued to charge my credit card and refused to give me my money back. I had paid for storage for more than two years and got no reimbursement. They are thieves.

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

Used the storage at Linden Park and the staff there, especially Will, were always so friendly and…read morehelpful. After 7 months, it was time to move again and as always, Will was above and beyond helpful. I highly recommend this location to anyone needs a secure and clean storage unit in the area.

After over 7 years in a unit... transitioning through multiple facility owners, I returned to…read moreretrieve my belongings. I have been working and traveling out of WA State during those years. I paid extra money for indoor access, 10x12, and climate (heated) controlled unit, to ensure my belongings would be in optimal condition... primarily children's toys, books, paperwork, bath towels, linens, ....a few pieces of sentimental value furniture. My father had died, and my mom was in a care facility, so there were boxes of their items, paperwork, books, tools, but no furniture. When I arrived back in WA to move my items I found debris, bugs, & extensive mouse or rat damage (urine and feces) on many top and side boxes, and gnawing into about 25 boxes. When I called office to complain and asked for someone to come over to the unit to view the issue... I was told on 3 different calls during my move out someone would be over...no person ever came to view the situation I was dealing with. In addition, I was told since I did not have insurance there was nothing I could do about it with them. AND also told it is my responsibility to come by once a month/quarter to review the contents and request a timely resolution, should I discover anything awry. When I asked how that could happen if you put things in storage because you would be out of the State or country during most of the time. No response from the person. Basically all my fault. I asked what is the extra money supposed to provide the customer? I Never received a word or sincere expression of compassion nor regret for my distress. I have had several other units in other cities, none Heated, also these were all exposed to exterior entry, yet experienced NO damage what so ever! (...well some dust on units I had over two years) At 1/3 to 1/2 the cost of Linden Park Heated Storage! I would never pay or trust this management or facility again... I have several pictures of the various stages of the move out to corroborate.