DO NOT allow your loved ones to live there if you can help it. As a business. I called when the one…read moreof their residents was done with his appt. It took them an HOUR to pick him up when they were only 10min a way. When I called to check the status, I was told they only had one driver. SAD!

Westerwood Rehab did a an excellent job taking care of my elderly family member. Top notch medical,…read morenursing, PT, OT, activities, showering, communication with the family, coordination with the home health care agency, and discharge documents for the PCP. They even provided personalized name tags for his laundry! If I ever need a skilled nursing facility, Westerwood is where I'm going

The employees here are amazing. They really care about all the residents. The building is great,…read morefood is great, and activities are awesome! Would recommend to anyone looking for senior living.

The staff truly care. It's heartwarming when visiting. Thank you for the continued compassion.read more

Our Mother was a resident at Paramount Senior Living at Polaris before her passing. Moving her…read moreinto the facility was the greatest decision our family made. The Team/Family (Lori, Hannah, etc.) at Paramount are so sweet and caring. Always had my mothers care as their top priority. I would HIGHLY recommend the Paramount Senior Living at Polaris community for anyone looking to care for their loved ones.

My mother was in the memory care unit at Paramount (Polaris) and I was impressed with the facility,…read morequality of care and overall experience. She seemed very happy there and the staff was attentive and loving. I highly recommend this facility.

Sage Park has been a wonderful experience for my husband and our family. He suffered from violent…read morebehaviors the last year that he was in our home, not to us but items in the house were getting broken and kicked around. He went to the hospital for a week where his medications were adjusted, and then he was moved to Sage Park. They were wonderful taking care of him, keeping me in the loop and ensuring that he was in a safe environment. The office staff and nursing staff were always open to my questions and concerns and took care of any issues.

Sage Park is a beautiful facility with very nice carpeted rooms for the my Mom needing memory care!…read more They do their very best to make her feel at home. We were able to personalize Mom's room with nice furniture, TV, and couch stand. I feel Mom is receiving excellent care and I am very comfortable with her being at Sage Park. Don

I cannot say enough about how wonderful this place is! The employees are extremely kind and…read morecaring. They truly like the residents and are so friendly and outgoing. The aides and nurses are respectful, but they talk to and truly socialize with the residents. I know they work hard, but it never seems as if they are overworked or that the home is understaffed. It feels like a home, but it is also modern and has really innovative safety measures. The food is healthy and delicious. They are also person-centered and put the residents' needs and wishes first. The whole home is devoted to memory care and all the residents have educational, social and physical activities. If you are looking for a place for your loved one, you will be happy with Kemper. I am so grateful they are caring for my father.

From the owner: At Kemper House Worthington, we specialize in memory care. Our sole concern is to help those with…read morememory issues so that they can live more full and complete lives. We help with Alzheimer's and Dementia care so that you can rest assured knowing your loved one is in the best hands. Our beautiful care facility has all the essentials they need to be happy and live their lives in a more independent way. Our excellent nurses are here to help with fitness programs and even a music & memory program. We want you to feel comfortable and at ease knowing that we are providing the best memory care for your loved one. Call today to learn how we can help your loved one!

A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies

My mother stayed there for rehab after a hospital stay. The aides were wonderful but her…read moremedication was not handled properly. In addition, her insurance company only paid for 7 days and when the time ran out which happened to be Thanksgiving day, the office aggressively pursued payment and threatened to discharge her to my house before I was fully prepared to receive her. I'm not even sure that's legal. I'm very disappointed so think twice about sending a loved one there

Called from Fl office about transferring a patient...Head Nurse "Christa/Krista" had immediate…read morehorrible attitude and hung up on me... Don't even bother...I wouldn't trust them to watch my houseplants...

Location, location, location is is real estate hallmark.. Well, except for when the place is a…read morecesspool. 4 months at The Village and all I can say is "run, run run as fast as you can". The Village is a month-to-month elder-abuse facility. No one is respected, cared for or even moderately worried about by management. In fact. staff have been specifically directed not to help residents. Yup. if you fall, they may call 911. Ditto with a heart attack or choking. but they will not do a damn thing to actually help you. And that's assuming they even find you. Food is disgusting for the most part, tons of carbs and sugar. Breakfast used to be good, Bobby Folden the new ED had made that another nasty event. imagine being a diabetic or requiring pills before eating, the the food is inedible; yeah, that will throw off your health care goals. Prices are skyrocketing, they claim added expenses. Yeah, when a major corp buys the place and puts 5 layers of 6-figure income management plus shareholders in place, yeah, the costs go up. And not only rent increases, but the following: - removed home caregivers - no housekeeping (trash, toilets, vacuum, etc) for 4 weeks. - no PM security or available IL staff. - residents aren't allowed out after 8pm, and aren't given the security code to the doors. IOW, ProMedica is treating this like a senior care prison. - staff used to be lovely, 8 months of ProMedica and JUST ONE MONTH OF BOBBY FOLDEN and this place is going down like a fat kid on a seesaw. 8 residents have left since Bobby Folden started, 6 more are leaving, and 3 are crying as they don't have the means to get out. 30 mentally & physically diminished invalid are left in IL. And Assisted Living continually fails nursing review boards. Trust me, this is ONLY A CHEAP PLACE, IT IS NOT A GOOD PLACE. The only redeeming quality is its location in South Westerville, but if you're not mobile and active, you may as well be living in Siberia. No amenities. Activities totally geared for the parapalegic and mentally impaired residents. If you've got half a brain, that's half more than most. Nickle-diming residents for every little thing. Imagine paying $5k a month for AL and told tissue and toilet paper were extra Charge. Charges for previously free transportation. In closing, let me quote from Forest Gump. RUN FOREST RUN!

Place looks to have best days behind ... nurses or staff at all don't seem to don't care about what…read moreresidents have in their fridge which can have food in terrible state therefore not helping with the cleanliness of residents room Alleys seem dark , place would neee definitely new decorations around the walls to make everyone feel more joyful or at least hopeful Rooms are not as spacious as I would think you would like to have 2 elderly living on them I think it might be a cultural thing ... but no one seems to talk to anyone around here at all!!!