Selection is great but the staff is so rude. Not a one time problem, keeps happening every time I go in there. I have decided to shop elsewhere from now on and am done giving my business to them and would never send anyone there. They are so annoyed that they have to ring someone up or put items in a bag. Am I really expected to walk out carrying 4 bottles of wine in my arms. They are unprofessional, rude and make me feel so uncomfortable. I should have got their names but mostly the women behind the counter, and NO they were not busy, they were sitting behind the counter doing nothing. read more

Ever since the change of ownership here this place has been terrible largely because of the incredibly rude people that work there. I was there on 12/19/24 and the woman practically threw my bottles in a box she was so annoyed I asked for one . Just so incredibly rude. This wasn't the first time however This place is staffed with people who could care less about the customer. I am never shopping there again! Awful! read more

Great beer selection. Really impressive. The staff, however, is not very friendly. Seemed annoyed when I asked about the Alchemist shipment. I was planning on purchasing beer and some bourbon but the negative vibe chased me away. read more

Great place. The prices are better than other places in the area, and the selection is very good. The owner and staff are friendly, and generally quick as well, I never have to wait long. read more

I called and asked if they had Pappy Van Winkle, the clerk said they had 5 bottles of it in stock, I asked him to confirm and hold me a bottle. I went in the next morning to grab it, a very rude Asian woman asked me if I needed help, I explained I spoke with someone about the Pappy, she immediately said "NO WE DON"T HAVE IT, they must have made a mistake", I then said the clerk last night said he held the bottle for me, she said "NOPE WE DONT HAVE IT", turned and rudely walked away declining to speak or help me with another selection. Not customer service friendly in the slightest. read more

This place is a gem! V and his staff go above and beyond to help you find what you want and if they don't have it, order it for you. We buy wine by the case and with the discount it's by far the beat price around. V takes the time to say hello to every guest and knows his regulars by name. Wouldn't go anywhere else! read more

Prices are a little elevated, but the selection is very good, with a wide range of choices at different price points. Staff was friendly and place was clean, but it was a little pricey. Busy shopping center makes it treacherous to get in and out of, but it's a solid choice if you're in the area. read more

My experience was similar to the other reviewer. The bottles of wine I was purchasing were labeled as one price (literally, the bright red price tag said 2/$20). When I got to the counter, the bottles rang up as 2/$25. I pointed out that the price tag on the bottle only to be told "Oh, it must be a mistake on the price tag, the register is correct." They refused to honor the marked price on the bottle. Mind you, I had been a weekly customer here ... not anymore. read more

The absolute best wine store I have been to in Massachusetts or New Hampshire. Is it the biggest? No. Does it specialize in 1980s vintage Bordeaux? Not really. But what it does offer...is a very good selection of wine drinkers' wine, an owner who will give you great advice and offer to order most bottles on your wish list, awesome prices and an excellent case and half case discount. It's not pretentious inside, but the staff is helpful when you need them. The layout is pretty structured (the lower shelf stuff doesn't clog the main aisles). It's just a really solid, inviting place to shop regularly for bottles you love, and bottles you have yet to try. I've been to the majors in the area - Kappy's, Marty's, Gordons, Harrisons, Wegmans, etc. and Westford Wine & Spirits offers me better pricing on more of the bottles I actually buy and is much more convenient. I even had 2 corked bottles that they refunded without question. If I had to nitpick, I would like an expanded Australian section or South African section. But I am there pretty much every other week and look forward to each trip like it's Christmas Eve. Ho ho ho! read more

Witnessed an almost car crash here. I guess the person really wanted to get to the store. Big selection of beer and liquor. Prices are decent. I found a pumpkin spice creamy liquor that I'd been looking around for so that was a nice surprise. Very friendly staff and overall clean store which is nice to browse through. I've stopped in twice now and really like the selection. read more

V and his wife are the absolute best the store has a huge selection and great prices I suggest checking it out!

Thieves. Asked them to special order a wine I had tried. Ordered three bottles. It rang up at one price, but then they re-rang it again at another price, a whole lot higher! I asked about that but language barriers prevented an answer, only embarrassed laughs...excuses...an "I don't know". I purchased the over-priced bottles I has asked them to ordered instead of leaving them there and telling them to shove it up their a$$es, but I will never go back. I will 'yel[l]' about it for anyone looking for '[h]elp' on what they are like... read more

Best liquor store and the owner V is awesome and extremely helpful and I travel from Chelmsford which there are plenty liquor store near by ,but this place has it all. read more

The tasting bar is unique and really adds something to the entire experience. The owner and staff are friendly and knowledgable. Great Place! read more

Great selection of liquor and beer. The owner is very nice and personable. My favorite thing is that I normally go to NH for my alcohol but the prices here are some reasonable and affordable. read more

I have only been to this store one time so far. As I walk in, I remember liking how bright and open the store was. I was also impressed by the selection, I saw a few bottles there that I have not seen before. I browsed the selection of whiskey for quite some time. The prices were okay. Not good, not awful. The staff was not super knowledgable about the product, which was a drawback for sure. But overall, it isn't a bad place for a visit. read more

Can't believe the reviews aren't higher for this place.... The only place I enjoy going for wine/liquor/and beer alike in MA. The prices are right, selection is large, owner is so nice & location is convenient... What more could you really ask for? Sale prices are excellent also. This place definitely rivals the prices in NH. Keep it up! :) read more

I drive out of my way to go to Westford Wine and Spirits. By far the best value when it comes to wine - and a great selection too! The staff is super friendly and knowledgeable. Highly recommended!!!! read more