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Spirit Airlines

Spirit Airlines

1.4(1.3k reviews)
0.2 mi

Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.

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Spirit Airlines - Ugh. Spirit terminal at FLL.

Ugh. Spirit terminal at FLL.

Spirit Airlines
Spirit Airlines - How badly must one handle luggage to make this happen?

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How badly must one handle luggage to make this happen?

Delta Air Lines - D' never noticed there r handicap checkin kiosks Delta FLL Wednesday 4*1*26

Delta Air Lines

2.6(113 reviews)
0.6 mi

Delta Air Lines hotline is open 24/7 for customer support in the USA at 1_855_803_3010™ This 24/7…read moretoll-free customer support line provides real-time help with new booking, ticket changes, group booking, rebooking, cancellations or any other urgent issue. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

I try to fly Delta as much as possible. When given the opportunity, it is my airline of choice…read more years ago I was medallion level and that's always a nice perk. Now I have the Delta SkyMiles, American Express, which gets you a free checked bag for not only myself, but one other person flying with me. In the day and age of flight travel that's a great perk. Delta is one of the very few airlines that allows all passengers to take a 22" carry-on, and a personal item. Definitely makes traveling a little more comfortable. The flight from flight from Fort Lauderdale to Raleigh was delayed 3 hours. They did notify me via email and text way in advance. Communication from Delta was excellent. The gate agents were nice, they emailed all passengers $12 food vouchers for the delay. I lost my day in Raleigh and the baby behind me cried the whole 2 hours. Some things are out of your control and I'm thankful Apple makes noise cancelling headphones.

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Delta Air Lines
Delta Air Lines
Delta Air Lines

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United Airlines - I was so hungry.  These cheese enchiladas were pretty good!

United Airlines

1.9(128 reviews)
0.0 mi

I'm giving United Airlines at Fort Lauderdale a 3-star rating, primarily due to the customer…read moreservice experience at this location. As a service member, I don't take travel support lightly. United has consistently shown great appreciation for military members, including generous checked-baggage allowances for both official and leisure travel. In major military hubs like San Diego or Hawaii, the front-desk staff are typically knowledgeable, experienced, and efficient. Unfortunately, that level of service wasn't reflected here. While I appreciate technology and actually enjoy using United's kiosk stations more than most airlines, the layout at Fort Lauderdale was confusing and frustrating. In other terminals, customer service agents can assist with tags and special baggage needs directly at the counter. At this location, I was forced to rely on the kiosks even with special baggage requirements. Because of issues with heavy-bag tagging, I was sent back and forth between lines multiple times. Two floor associates were helpful and professional, but the agent behind the desk appeared irritated and visibly frustrated. On my first interaction, I simply asked for guidance. On the second, another associate had entered the wrong tags on my heavy bags, which added to the delay and confusion. Traveling with a full family already adds stress, and this experience made it more difficult than necessary. That said, this issue is location-specific and does not deter my overall trust in United Airlines. I will continue to fly with United, but I hope the Fort Lauderdale station improves training, layout clarity, and consistency in customer service

Horrible customer service with rude employees that repeatedly lied to us. Took 20 hours to get to…read moreFlorida. We ran a total of 3.6 miles in IAH from all the random gate changes and delays. Got on a cruise with NO luggage after lies they would bring it. Only after I started posting on X, was there any communication and that was a phone call in Grand Cayman where the customer agent asked me if I knew where my bag was?! Dude! You had ONE JOB! Then after 5 days of looking homeless, we were forced to pay cash to a private courier to bring our suitcase to the boat. You ruined everything. My only recourse is reimbursement and cutting United Airlines out of my life. No more. No personal or business travel on United again for us or employees. Money seems to be the only thing United Airlines cares about. No more of mine. One star is too kind.

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United Airlines - United SFO

United SFO

United Airlines - Going home

Going home

United Airlines - Spacious Interiors

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Spacious Interiors

Spirit Airlines

Spirit Airlines

1.4(1.4k reviews)
10.9 mi

I'll admit, after hearing the horror stories I was ready for my review of Spirit to be barely 1…read morestar. I mean, they are the ones who unleashed the hell of nickel and diming for air travel (I mean charging for a checked bag??). They take Randian economics to its most extreme, with different prices between their mobile app and the webpage. Oh and of course, it was hard to make payment thru the mobile app so I ended up being stuck with the higher fee! Their app and website are chock full of annoying advertising to buy extra features that for the longest was basic to what is air travel. But especially in these times, when there's must-take business travel, you have to come through for your clients! After my usual airline canceled my puddle jumper (west coast of Florida) business trip at the end of the day, my company and I had to scramble and thus found Spirit. The terminal itself was fairly clean, and my low rating doesn't speak to the personnel. The gate agents, flight attendants and pilots were courteous and professional (I got there and back in one piece :) Heading there on an early morning flight, I was able to get essentially first class with a seat in the second row. Although my seat was really comfortable, the seat in front looked a little ragged with part of the "bones" of the seat showing. My return flight I had a mid cabin (though still window) seat on a mostly empty flight. These seats were firmer and slightly less comfortable. Oh and they didn't recline. The planes did seem a little noisier than the one I took on American last such trip. I did join the $9 Fare Club if for the understanding of getting what I pay for. Still, just 3 stars for unleashing the virus of a la carte flying :)

Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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Spirit Airlines
Spirit Airlines - Bus-style billboard advertising in the plane!??

Bus-style billboard advertising in the plane!??

Spirit Airlines - New plane!!

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New plane!!

Avelo Airlines

Avelo Airlines

2.7(7 reviews)
0.2 mi

Avelo Airlines provides nonstop service from Tweed-New Haven Airport to fourteen destinations on…read morethe east coast. Avelo's everyday low fares are cut because Avelo offers unbundled travel options that give customers the flexibility to pay for what they want that includes priority boarding, checked bags, carry-on overhead bags, and for bringing a pet in the cabin. Avelo Airlines is definitely an airline I would take again because of the convenience it provides and great prices. The only disadvantage would be that there are limited flights and schedules. Avelo Airlines does provide the customer flexibility to pay what you want but everything is basically à la carte. Your flight can cost 188.00 dollars round trip for example but if you want to travel with bags or a carry-on, the bag price is 60.00 for each trip. You are allowed a carry on bag that can fit under your chair free of charge. There is also a seat selection option and there is a an up-charge for that but the seats prices are between twenty to sixty dollars. If you don't mind where you want to sit than there is not an up-charge and you're seat is chosen for you. Furthermore, they have priority seating which I did pay for. I figured instead of the hassle of standing in line, I can be the first one on the plane and I wouldn't have to worry about where to put my carry-on overhead. The price for priority seating is thirty five dollars for each way, which I don't mind paying. I've heard mixed reviews about the airline but I decided to give a shot. My flight was supposed to leave at seven in the morning going to Fort Lauderdale but due to limited airplanes they provide and weather, my flight didn't depart until ten thirty. The flights were smooth, relaxing, and the flight attendants were very nice and pleasant. I would also suggest bringing a snack as they state on there website that snacks are not provided but they do offer bottled water.

I paid for 2reserved seats When I printed the boarding pass…read more one seat had been moved ten rows back. I never authorized nor I was informed. There was no one to speak to except the boarding agent who said "not me". When I spoke to the male steward he was rude to me instead of being helpful. Another stewardess apologized for him. I am happy that Breeze will be competing with Avelo. That will be my airline of choice out of New Haven.

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Avelo Airlines
Avelo Airlines
Avelo Airlines

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JetBlue - Ready. Set. Let's go!!!

JetBlue

2.6(450 reviews)
0.2 mi

JetBlue Airways operates the main 'customer service' call center for this 866- 514- 0176 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating arrangement differed from what had been displayed during booking. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in New York seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Florida, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original New York contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in

To speak with live person at Jetblue Airlines call +1 (866) 514-0176 (US) & +1 (855) 803-3940 (US)…read more™ for '24/7 customer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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JetBlue - Next door to us

Next door to us

JetBlue - Why didn't this fly us back to BOSTON

Why didn't this fly us back to BOSTON

JetBlue - Leg room

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Leg room

American Airlines

American Airlines

1.6(14 reviews)
0.4 mi

Luv AA... Been flying for over 45 years and tho flying today can't be compared to flying in the…read more70's and 80's (and this is mainly because people don't know how to act responsible, respectable, and decent in public... wearing pajamas, Crocs, carrying pillows, etc while flying), I have to say that AA has consistently been great for me. I fly weekly for work and have the highest tier of AA frequent flyer and tho they might not compare with the best of the int'l airlines, they're the best, most consistent of the domestic airlines. I will say tho, the GA at the gate on my particular day was in a mood... he didn't use the Tensabarrier to block the regular lanes, so when he called group 1 and a bunch of us walked in the lane closest to the podium, the regular lane, he made an announcement telling us not to. I told him to block the appropriate lane, like he's supposed to. Now, this type of interaction might set off the typical, inexperienced traveler, but out of the last 50 flights, this is the first one where I had any issue with a GA who seemed to have a chip on their shoulder. All I'm saying - If you're a passenger, use common sense, don't exhibit your narcissistic behavior, and treat people with respect. Realize the folks working at the airport and for the airlines are doing the best with what they have.

J aguliar with American Airlines in Fort Lauderdale was the rudest most agent I've ever met!! I…read morewill never fly with American Airlines again because of him!! Do better American Airlines

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American Airlines
American Airlines
American Airlines - Empty overhead but they take your suitcase claiming there is no room.

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Empty overhead but they take your suitcase claiming there is no room.

WestJet - airlines - Updated June 2026

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