Amy and her staff are awesome. Service and price are the best. Can't suggest Amy and State Farm…read moreenough.

Amy and her team are the best I've ever worked with! When I moved my insurance to them, they asked…read morea lot of questions my previous insurance company never asked and just made assumtions. They are thorough and really look out for their customers. I highly recommend them!

Wow...these guys know how to get it done! Fast, polite and correct. Seriously, they are amzging…read more I am sorry others MAY have had a less than positive experience but since I started using them several years ago, I am consistently impressed with them.

Terrible service. Gave us a crappy insurance sticker for our vehicle, wanted 18 dollars more for a…read morenew one. Need staff who can at least have some simpathy in their tone and not like a repremanding school teacher, like its my fault the sticker did not stick to my licesnce plate despite it being clean and dry. In my over 30 years of insuring vehicles and applying stickers, I have been successful in applying these stickers. Much longer than the rude insurance associate. This branch simply lack the customer service skills and I will be going back to Sussex insurance to insure my car in the spring.

I was searching for home insurance quotes, as my current provider was increasing considerably…read more Westland Insurance was my 2nd stop. Java, the Branch Manager at Eagle Landing, welcomed me into his office and offered a cup of tea. I felt very welcomed, and knew I came to the right place. Java is very knowledgeable, friendly, and so easy to conduct business with. I left his office, with a signed contract, not a quote, and the best competitive rate possible. I look forward to doing business with Westland Insurance in the near future. I felt appreciated and treated like family, not just a client. Absolutely a 5 Star rating.

I renewed my insurance at the Garrison branch with Vanessa and it was honestly the most pleasant…read moreexperience. Vanessa was knowledgeable and so friendly and polite, helped me with all my questions, checked different rates for me and had so much patience. Five star experience for sure!

My husband and I have been using Westland insurance for many years.We have never had a claim and we…read moreapparently got a good rate because we are seniors and own our home. We recently shopped around to several different brokers and found that we could get the same coverage for 60-75% less than Westland was charging us. There is something wrong with this picture.I will never use Westland insurance again and I suggest that anyone who wants reasonable insurance to go elsewhere

The Manager, Paulette and her team were very helpful, smart and able to think outsid e the box,…read morewhich a lot of insurance brokers aren't. I was dealing with a transfer of ownership with a fleet of vehicles, and tight timelines, and they got everything done flawlessly and made it easy for me to work with them. I will definitely use them again for my personal insurance services in the future as well.

I was blown away by the service I got here when I dropped in to renew my car insurance…read more The broker (David, I think?) asked me if I'd had a learner's permit for a while, which I had, and he got me a huge discount on my insurance by calling Victoria to check if I qualified for my 10 year safe driver discount, which I did. No one had ever bothered to ask before, and I had no idea my Learner time counted towards my insurance, so I never brought it up. Very pleased with my experience here. And I got a free pen, too!

The staff here offer amazing service. Knowledgeable, friendly, helpful, very polite and explain…read moreeverything clearly if you have a question. I will be returning for all car insurance needs. Good hours of business as well. Really comfortable chairs to sit in which is a nice bonus. Nice decor - not your average bland insurance place. Corey is the agent we dealt with -- absolutely wonderful. Bottom line the customer service here is excellent and I recommend 100%.

They will not answer their phne, and, after leaving a message, they won't get back to you until the…read morenext business day. Good luck if you've been in an accident or otherwise need immediate help. I have done business with Guide Insurance for many years. They used to be a good insurance agency, but not any more (maybe due to the switch to HUB?).

I have been extremely pleased with the service I receive from Guide Insurance. My representative…read moreis Casey but all of their agents do an outstanding job. They monitor my policies and notify me before any problems arise as well making sure I have the best premiums for my desired coverage.

Michelle Karey‑McKenna served us with wonderful expertise and seamless service as we renewed our…read moreICBC auto insurance. Great service experience! Thanks!

Not as bad as it sounds but extremely hard to find parking since they're by London Drugs…read more Plus for busy bodies like me, they don't offer mobile services, thus why I chose Central Valley over on South Fraser way by Safeway/Staples. Convenient to have the agent meet you at your home/office, time matters when raising a princess.

I was in need of some help on a Saturday after hours and Briana B. was so nice and helpful. I…read morehighly recommend this agency. They really take care of their customers when it matters the most. Be sure to give them a call for 5 star service. I wouldn't hesitate to recommend them to my friends and family. Thank you!

Buyer beware! We got a quote for home owners insurance from them. We are literally sitting at the…read moretable finalizing everything and they then say, " oh by the way, you have more than one animal per adult so we have a different quote for you," and almost doubled the quote. They had weeks to do this but waited until finalizing to pull this. Scammers!