I give this particular Westland location at Sevenoaks in Abbotsford my 5 star rating. My family…read moreand I have been clients for several years. The care and the high level of professionalism rendered by Heather Jensen and her team were outstanding. Two years ago I had an overland flood in my principal residence, which damaged much of my personal belongings. Heather and her group managed my claim with utmost importance and sensitivity. Furthermore, Heather always kept regular contact with me to ensure that I had adequate protection as my insurance needs evolved over the years.

The reps here were simply wonderful. I renewed my auto insurance over the phone and through email…read morecorrespondence. Even though I couldn't see them, I could hear their smiles. They were quick and efficient as well as kind and patient. This is customer service, and it makes a difference. Who knew renewing my insurance would be such a bright part of my day.

So far my experience with them has been fantastic. I really enjoy the people as well. They…read morereacted so swiftly to my dilemma. While it is still in process, I want to give them a giant thumbs up. I feel so much better about this company than the former one we had.

Bad experience trying to assess if it's worth making a claim for my portion of our strata insurance…read moredeductible. Staff repeatedly provided incorrect information and failed to answer questions. I can't imagine what it would be like dealing with them if it was anything complicated. Agree with other 1 star reviewers -- they're nice when you're buying but not great on the other end. Wendy McCracken below says I have already spoken to other staff. Yes I have, but no-one answered these questions: 1. Why was I repeatedly asked to fill out a proof of loss form, then suddenly didn't have to? 2. I understand other factors go into premium changes. I asked to know how my premiums would be affected by one factor only -- me accepting the amount I'm entitled to for the insurance deductible. That amount is ALREADY SET and won't change when the claim is finalized. So why can't it be calculated before a claim is made? 3. Why did Rahat say the insulation we ADDED (via special levy) we was just "repairs"? If your staff can't correctly interpret basic documents, I'm not confident you could manage a more complicated claim. I'm happy to change my review if these items are addressed. Thanks!

I just want to compliment Arron Abraham , from the minute we walked into the office we were…read morewelcomed with kindness and care. Arron obviously know's his job, explained everything with ease. He understood our needs and walked us through our package. A wonderful experience . Obviously, I highly recommend him. Steve Hoidal

Our call was answered. Several follow-up e-mails were exchanged and then ... nothing. I followed up…read morewith an email and still no response. Our request wasn't the easiest, but a response would have been appreciated.

I'm rating all of ICBC. not just this particular location. Visiting ' from Alberta where a…read more similar bad entity is AMA; however it's not got the monopoly of ICBC! A friend's vehicle was stolen in BC and the cops pretty much followed it to Red Deer. It's now 7 weeks and just now ICBC towed it back to BC and it's going to a shop for repairs.

Our agent re-organized our home and auto insurance, and saved us a lot of money. We recommend them.read more

This place is great. Friendly staff (especially Sherri) and great rates. I called 4 places and this…read moreone was the best in price. It was easy and they called me back right away. I highly recommend.

Scott Richards Insurance was a great find. We had just bought our boat (Cutwater) from Bellingham…read moreYachts who suggested them. Sherri found us the right package for our needs. She and her company continue to serve us well.

Selecting insurance can be confusing and Raeann makes it easy. She is extremely knowledgeable and…read morecan explain your options in simple terms that are easy to understand. She is passionate about her business and really cares about her clients. She will meet with you around your busy schedule too.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Fantastic experience from the White Rock location. Thanks to Amanda Elliott's expertise and hard…read morework, I was quoted home insurance $400 lower than a price I've had for over a decade, which was until now, unbeatable.

I have had a homeowners policy with them for 16 years and now they are refusing to renew my policy…read morebecause I have three unrelated tenants in my basement suite, they are all friends and I have a tenancy agreement with them. I have had three unrelated tenants there before and no problem but all of a sudden they won't renew my policy. The suite has three bedrooms and a den. I guess if I evicted two of them they would renew my policy? crazy, guess I am going shopping for a new insurer. Thanks Westland! Thumbs down!!

I recently purchased a condo where a flood occurred before possession change and Westland Insurance…read morewas the company handling the restoration. One of the worst companies I've ever dealt with. The adjuster, Sau, did a horrible job handling things. Every time there were issues, and there were many issues, he was on silent. The only time he spoke up was to give me a veiled threat if I left a bad review. They're a really bad company that hires unprofessional people to do the restorations. They aren't BBB accredited, for obvious reasons, and they hire companies that aren't accredited. Even though they aren't Better Business Bureau accredited the BBB still gives a score and it a sad C-. Avoid this company if you can.

What a catastrophe. Dealing with Westland (Arbutus Branch) has been a complete waste of time. I…read moresimply asked about a possible claim, didn't even file one, paid out of pocket for repairs -- and still got dropped from their coverage. If you value your insurance, don't even inquire about a claim. You're better off paying out of pocket than risking your renewal. I've since moved to another provider who saw no fault and even gave me a better rate.

This is an all purpose insurance company. They cover everything from autos to pet insurance. They…read moredo the leg work for the customer by shopping around for the best rates! Acceptance offers free insurance quotes! The office is staffed by local people and they understand individual needs! This is a great place to start when searching for insurance! I forgot to ask, but I believe that this group has nationwide locations!

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Gaffney, South Carolina. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Gaffney, South Carolina, we also have low-cost renters insurance, business insurance and more in Gaffney. For the cheapest car insurance, call your Acceptance Insurance.