Let's start by saying our sales rep Courtney was an absolute rock star taking time to answer any…read moreand every question we had even before we drove up to physically see the vehicle. Once we went and looked at the vehicle she continued to show what separates her from most cars sakes people. Then it came time to sign and purchase. We paid cash so no loan l. We still had to finalize the purchase through their finance department... this is the reason for the three star review. Trying to push us to purchase extended warranty that er had zero interest in due to us modifying the jeep almost instantly and being more than comfortable working on vehicles. The word no was not what he wanted to hear m. To the point that after the 8th time saying no, we contemplated walking away. His mannerisms also had my wife feeling rather uncomfortable (if you know her you'd understand how rare that is) The only reason we continued with the sale was the work that Courtney put in. When we need a vehicle again we will reach out to her but certainly would not sit with the same person to finalize it and would certainly have a lot shorter leash when it comes to walking away. Had potential to be a 5 star review....

Walked away from the purchase feeling good about the trade, and a week later service was a really…read moregood experience.

My budget for cars and car repairs is very limited, so I was discouraged back in October 2025 when…read moremy excellent local repair garage declined to take on a diagnostic and repair deep behind the dash of my trusty 2014 Impala. He suggested a dealer would be better equipped to handle dash-related work. I dropped by the smaller of two Chevy dealerships near me, Walier Chevrolet in NH. The more senior of the gents at the service dept office right away knew my car's issue - disabled climate controls characterized by minutes of a loud drumbeat banging behind the dash whenever a door opened or the heat or A/C setting was changed. I was given a wide ranging cost estimate with my appointment for dropping off the car. To my relief, Walier was agreeable to letting me limit what I'd be able to spend if the problem turned out to be a worse case. The result: They had the car for 1 overnight (to obtain the needed parts) and they performed a perfect repair. The work was completed on schedule at a cost within my dollar limit. When dropping off the car I had the opportunity to meet Mr. Walier, the founder and patriarch of the dealership. He took time out of his busy day to give me a lift home - unexpected, but very appreciated! As a small business owner, I value small businesses. In contrast to larger car dealers with many locations, Walier is human-size dealership with a very nice team. My pleasant, down to earth customer experience was very positive and something other businesses can learn from. Next time I need another vehicle, I'll return to Walier!

Not even one star! No response when I was told I'd receive one. Just awful customer service. Do not…read morebuy a car here!!

I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

One positive thing I want to say is the salesman I was working with, Tucker, was very kind and…read moreprofessional all the way through and Gretchen was very helpful setting up the trade in with my mother in law. That being said, I've never seen such unprofessionalism from someone not in fast food. When it came down to sign forms, I tried to negotiate the price down less than $500. The Manager looked me in my face and told me "I'm not going to lose your business over a couple hundred dollars." He told me the car was already "priced aggressively" even though the price was above what it's worth on KBB and there are so many listings within 100 miles of me that were cheaper. I'm sorry to the folks who put the work in to get my sale just for some arrogant p**** to ruin it. I truly hope they find success for another car dealership.

This dealership contacted my 83 year old mother to sell her a new car she could not afford! That is…read moreelderly abuse!

The service department is awful. We could not get a call or email back but they had the car for…read moreover a month. In the end they denied the warranty, and then over charged us for a diagnostic that we already knew what was wrong. (and gave them the full report) Too bad the person with the brain cells didn't think to deny the warranty we paid for BEFORE they did a second diagnostic and found out the same thing. (and for $100 more) This dealership is rude, and will take your money through dishonest ways. BEWARE! We asked that a recall in which we got a notice for while they had it be taken care of, and they acted like we were crazy and they knew of no such recall. We had to go to Kia Corporate to demand it be fixed.

We definitely recommend Kyle C. at Subaru of Keene. If you are in the market to buy a car, without…read morethe intrusiveness of a salesperson, this car dealership is the place to visit. Everyone is friendly, accommodating and easy going. This being said, Kyle was the salesperson we mainly worked and he remained patient, attentive to our needs and transparent throughout the process. We appreciated the hospitable, understanding and welcoming energy of the place.

I bought a used Subaru Outback one year ago and was assured that all was good with the car. Six…read moremonths later, I had to get a new oil pan, struts and brake pads. Then I discovered that the attachment for the roofbar was nofunctional. When I got it inspected, it barely passed due to rust on the frame in spite of it having an undercoat and weekly washes throughout the winter. This dealership is not to be trusted.

Chris was an awesome salesman. Knowledgeable and no pressure! Allowed me to take my time to make up…read moremy mind. He tried to get me the best deal. Jeremy was a great stand in finance manager! He was easy to deal with, no pressure fast and to the point.

Dave is amazing! We just bought our second car from him! He is thorough and professional and…read morehonest! We bought a Tucson limited hybrid! We have also bought 2 Sonatas and Tucson limited (not hybrid). He explained so much about our car features. He set up our blue link for us,stayed late , got our protectant put on inside and out so we could take it home that day. He even cleaned our plates because we had to get temporary ones . He gave us some treats as we had missed lunch. We gave us water and we toasted to our new car. He has checked with us on the phone twice.He thought of everything we might need to know. He's the best! I highly recommend him as a salesman. If you want honesty go to Dave lamontagne in Keene. The guy in the service department is great too! Very nice! The business manager spent plenty of time with us. He knew his stuff! What I liked the most about Zack was that he explained everything to us so well. He looked stuff up for us so we could compare. He did a great job! We wouldn't have perchased 4 cars with them if they hadn't done such a great job!

We have been a customer for over 13 years, and have purchased several vehicles during that time…read more Bill helped us with our latest purchase, and he was personable, thoughtful, professional and thorough. Andrew in service is exceptional and Adam in Finances is the best, and has a great sense of humor! Spencer is professional, caring and very attentive to all the details! Best dealership throughout and they listen to you.

Great service for a small VW dealer in NH. Andrew in the service department is always helpful. I…read morehave purchased three cars from them and likely will purchase another at some point.

They dropped the ball and did not put an inspection sticker on our Jeep when we had it done. We…read morenoticed it later when a NH State Trooper spotted it. We had to have it redone in order to meet the law. It passed again. I contacted them Saturday and then again this morning and again this afternoon. They did not respond to my questions. They have absolutely poor service and treat their customers like dirt! SHOULD BE NO STAR!

Jeep Wrangler 4XE are very fickle vehicles that do not work as intended in the New England climate…read more On a most recent service the oil change light was not turned of and I found out all 4 shocks were blown and defect and the vehicle would not pass it's safety inspection. Parts were to be ordered in a week, and I requested to be emailed as soon as that occured. A month later no email. Finally they confirmed they had the parts but it would be 10 days or longer to install them, even after waiting 5 weeks for my vehicle to be repaired by warranty. After several emailed Jeremiah the srvice manager has determined that my vehicle will not be fixed by the dealership after no effort has been made to them to fix it, nor would they confirm a date & time. The reason is that if you are not happy with a lack of service at this dealership you are not welcomed as a customer. The vehicle has 4 blow shocks since the 4XE Jeep was poorly enginerred and it will not pass safety inspection. For 5 weeks I've had to drive under this condition and zero effort to assist in anyway was made by the dealership. Very odd, but this is what this dealership seems to be about. Another note is that they suggest leases through ALLY which do not allow you to easily trade the vehicle in. Other leading dealerships in the Keene area would NEVER subject a customer to either of these problems. Conversely the sales department was always happy to research, address issue, and add value.