I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

I really want to like these guys. I do. And ive tried so many times now. They are doing so many…read morethings right. Clean , organized, the video are great, they wash your car, they provide door to door lifts. And after multiple experiences now, i find myself giving up on them. I identify the problem as the branch manager. He obviously has some unresolved trauma that he hasnt processed. Personal, but unfortunately it comes out on the customer. Honestly its so easy. The customer is always right. Treat your customers with respect and kindness and provide exceptional service. Its amazing that something as simple as that cant be executed. I guess people would rather deliver to their ego and pride than make money by delivering great customer service. This review is for the service section of autex keene. (Repairs) People pretend like they want to be rich, but from the behaviour of autex Keene s management i see that there is actually something some individuals prize more than gold: their own ego.

Great service for a small VW dealer in NH. Andrew in the service department is always helpful. I…read morehave purchased three cars from them and likely will purchase another at some point.

Made an appointment that was 3 weeks out for a recall and the check was engine light on due to the…read morepurge valve and canister). I already had the code read and spoke with them when I made the appointment about replacing them. I went to pick up my car when it was ready after 5 and a half hours only to be charged 120 dollars (an hour of labor) for them to read the code and tell me exactly what I already knew was wrong. A waste of an entries day and 120 dollars. The customer service is garbage and they are crooks.

Walked into Hyundai of Keene on Saturday 3/21/26 drove away in new Tucson 2026. Chris Chajon with…read moreonly 8 weeks on the job was outstanding. Meet me in the parking lot when I drove in came out and greeted me. Was never pushy took his time and explained everything. Even told me when I was about to drive off any questions or concerns about the vehicle or need help with understanding all the features came back we he would help. Looking to buy new vehicle Chris is the man to see.

I'd like to give a shout out to the service department for always being honest and fair.read more

We definitely recommend Kyle C. at Subaru of Keene. If you are in the market to buy a car, without…read morethe intrusiveness of a salesperson, this car dealership is the place to visit. Everyone is friendly, accommodating and easy going. This being said, Kyle was the salesperson we mainly worked and he remained patient, attentive to our needs and transparent throughout the process. We appreciated the hospitable, understanding and welcoming energy of the place.

I bought a used Subaru Outback one year ago and was assured that all was good with the car. Six…read moremonths later, I had to get a new oil pan, struts and brake pads. Then I discovered that the attachment for the roofbar was nofunctional. When I got it inspected, it barely passed due to rust on the frame in spite of it having an undercoat and weekly washes throughout the winter. This dealership is not to be trusted.

This dealership contacted my 83 year old mother to sell her a new car she could not afford! That is…read moreelderly abuse!

The service department is awful. We could not get a call or email back but they had the car for…read moreover a month. In the end they denied the warranty, and then over charged us for a diagnostic that we already knew what was wrong. (and gave them the full report) Too bad the person with the brain cells didn't think to deny the warranty we paid for BEFORE they did a second diagnostic and found out the same thing. (and for $100 more) This dealership is rude, and will take your money through dishonest ways. BEWARE! We asked that a recall in which we got a notice for while they had it be taken care of, and they acted like we were crazy and they knew of no such recall. We had to go to Kia Corporate to demand it be fixed.

If you're looking for a sub-par vehicle detailing service Buff N'shine is the place to go. I got…read morethe $325 interior/exterior detail (5 hours). Numerous spots on the exterior were missed. Apparently too much of strain to pop the hood, gas cap door, and trunk. The back seat side panels weren't even touched. An email with photos was sent to the Manager and the Dealership owner without a response from either. Do yourself a favor and take your business elsewhere.

They did a really great job on my very dirty truck! The console, wheel and dash are shining and…read morethe rugs are so clean. This was only a partial clean as I didn't have time for a full detail but I'll definitely back for full service soon.

Good honest mechanic! Moved to Keene last year and was in search of a auto repairer that I could…read moretrust. Joe Boulay was recommended by a long time resident and my initial interactions with him have been very positive. While I know something about cars and do minor repairs/maintenance myself, I'm glad I found Joe Boulay for when the time comes for any major issues with the four cars in my household.

Joe is a great guy to work with. He is honest and has great prices doing quality work. I bring both…read moremy car and my wife's car to him for service.

From dropping off a truck for services to dealing with sales staff when purchasing a new rig…read more... These guys and gals are hands down the best around. I just recently purchased my 2nd truck from Keene Chrysler in a three year period. Both experiences were excellent as I've come to expect from these guys. Brian Zipps is perhaps one of the most knowledgeable salesman you could ask for and he's not your stereo typical pushy car salesman...He's laid back honest and he made the entire experience awesome. Thank you for always going above and beyond, I look forward to giving you folks more business in the future!!

They dropped the ball and did not put an inspection sticker on our Jeep when we had it done. We…read morenoticed it later when a NH State Trooper spotted it. We had to have it redone in order to meet the law. It passed again. I contacted them Saturday and then again this morning and again this afternoon. They did not respond to my questions. They have absolutely poor service and treat their customers like dirt! SHOULD BE NO STAR!