Mike and his team went above and beyond to help us repair our 2014 Chevy Equinox. What started as a…read moreseemingly straightforward issue turned out to be more complex than any of us anticipated, but Mike was upfront, honest, and incredibly patient throughout the entire process. He carefully explained every detail, including costs, before any work was done, which we greatly appreciated. The service was absolutely exceptional, and the pricing was more than fair. After having some bad experiences with mechanics in the past, it was such a relief to find a shop that truly lives up to its reputation for honesty and fairness. I would recommend Mike Moore and his team to anyone (and everyone!) in need of reliable auto repairs. Thank you, Mike! You've earned lifelong customers--we'll definitely be back!

Great place! Husband and wife shop. Simply put, a fair price for honest work. There is no upsell or…read morenickel and diming. Good people

Super nice people. Fixed the dent in our truck in 1/3 the time and 1/2 the price of the quotes…read morefrom other body shops. Highly recommend

I was quoted a price from the Honda dealership for my TPMS to be checked and they said they had no…read moreway to know which sensor was acting up, which is bull. They gave me a great price and were very efficient and great.

I took my 2017 Cadillac XT5 to the dealer for regularly scheduled service (oil change, lubrication,…read moretire rotation) and was very pleased with the service on this occasion, as I have bee on all others. Work was completed promptly and car was cleaned inside and out. I was also impressed with my service representative's honesty in exlaining what was needed on this occasion and what could wait.

Excellent Experience at Cadillac of Knoxville ! Although I did not come in for a Cadillac.. I did…read morefind the Perfect Car for Me! Shelly my Sales Rep was AMAZING along with their Team .. No Pressure ..From Start to Finish it was a Smooth Transaction. Great People.. We got the Deal done! THANK YOU! Go see Shelly she is very responsive and will take Great Care of You!

I thought M&M was saving me money when they told me I had a year of wear left on my brakes before…read morethey needed replacement. I brought my car in after a year and they told me I now had to replace the pads AND the rotors. Frustrated, I asked how to really know when brakes need replacing before rotors must be replaced. His answer: You can't.

Quick service and very friendly customer service. They are very honest and upfront about what is…read moreneeded for the car and fair prices.

I bought a car from the dealership online and had it shipped to my house. The salesman, Trey, lied…read morein writing about several material pieces of information about the vehicle. He put in writing the brakes were "75%" good. Less than 3,000 miles of driving later, the brake lights came on and the BMW dealership I took the car to told me the front brakes needed changed and the back brakes wont be far behind. Trey said in writing the tires were "like new". The dealership I took the car to shortly after purchasing it told me the treads were very low and that all 4 tires would need changed and they urged me to change the front tires as soon as possible. It's disappointing that the dealership lied. It has been super disappointing they haven't been willing to talk to me and haven't offered to help in anyway! I would avoid this dealership unless you're an expert on everything and can tell when they're trying to mislead you.

Great shop to work with. I purchased a car from Phil, he was knowledgeable, responsive, and easy to…read morework with. As an out-of-state buyer, the entire process was seamless. I'll definitely be working with them again as I continue to expand my fleet.

We stopped here when our Mercedes Sprinter van started displaying the check engine light while…read moretraveling from PA. We needed someone to quickly help us determine what was wrong and have it resolved so we could make it home. Matt at the front desk was sooo nice and accommodating while we waited. They gave us a car so we could get around town a little while we waited. We were in and out in a few hours and our van was back all fixed up. Would definitely recommend these guys! We definitely had a pretty pricey bill at the end but that's expected with Mercedes, we felt like they took care of us and we trusted their expertise. We maybe would have questioned a few of the things they fixed prior to having all the work done, but either way we were VERY happy they got us in so fast and had the work done same day. That alone is worth the possible extra money :)!

Good manager, poor mechanics. 2 visits to this location. Visit 1- change all fluids in my 04…read morediesel Ford Excursion. Mechanic left cap or plug off the transmission. Leaked oil all the way home and had oil spread all over the underside of the truck. I noticed the puddle on the pavement when I got home. Turned around and took it right back. Fixed and washed. 2nd visit - truck died on the road had it towed here where they found it was a failed high pressure oil pump. They offered to also fix the rip in the side panel of the drivers seat. Pump was replaced, but didn't work, so they had to go back in and replace it again. Got it back after a week. When they handed the keys back, I noticed 2 things, the replaced leather seat panel didn't match. Terrible job there. The truck isn't a show truck, so not that big of a deal. But the "oh heck" handle on the drivers side had been ripped out and was just hanging there. Nobody noticed this on the test drive? Kidding me? The manager even drove my truck to the office for me. Didn't even put it in Drive. They replaced the handle with one from a parts truck they had right there and then. 2 weeks later I had a towing job to pull a tractor to Charlotte. Well, first time the turbo went over 15 psi, the turbo hose blew off. The mechanics didn't know they had clean and tighten the hose clamps after the oil pump replacement. Stranded me on the road for an hour waiting for the turbo area to cool down enough to slip the hose back on and limp it home. On the towing return trip, the truck overheated, found that I had lost 3 gallons of coolant over the trip. Reason? The mechanics didn't put a radiator clamp on the upper radiator clamp! Was slowing leaking coolant. The guys are so very incompetent. Stay away!

My AC wasn't working in my 2006 Mazda. I sort of figured it was the AC clutch and I really didn't…read morefeel like working on that. I know I could have done the job myself for cheaper, but then I still would have had to get the freon done and I'm at a place where my time is becoming more valuable. After scoping around yelp and google, I decided to try Valet, especially since they're like 5 min from me. They gave me a diagnostic and confirmed the whole compressor was bad. They included potentially having to clean some things out if the compressor had broken, but it didn't and so they took those charges off the quote; that leads me to trust them more on the next job. Overall, it was about $1000 to have the AC compressor replaced. The part itself was nearly $500, which is annoying, but welcome to OEM parts. I know I could have gotten one for half that on Amazon, but like I said, my time is valuable. I dropped the car off on Tuesday and had it on Friday with cold AC. Would definitely recommend Valet.

My son was away from home doing Guard duty and his Toyota Tacoma wheel bearings went out. Robert…read moredid an amazingly job working him in and repairing the truck perfectly. Great price also! Robert saved the day! Thanks Valet Tech!

Went in for a small repair on my exhaust and a lady wearing a blanket looking homeless was very…read morerude and talk to me like I was annoying her and giving me looks like she's confused why I'm there . 4 hours before they close . I didn't even need it that day just talking and figure out what I actually need. Do not recommend I'll be going to kar care where they treat their customers with respect. GIANT SIGN ON FRONT DOOR -Not responsible for stolen items out of vehicles- And everyone looks homeless ? And rude ? Yeah no sounds like yall are stealing cash

Its like stepping back into a time when things were simpler, more straight forward and honest. From…read morecomplete custom exhaust systems for uncommon British sports cars, quick minor brake work on my old truck and routine brake replacement on a newer British sedan, they have always delivered exactly what I asked of them at a better price than expected. After decades of satisfactory service, I highly recommend Mighty Muffler.