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    Westside Modern Dentistry

    2.4 (24 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Westside Modern Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Westside Modern Dentistry Photos

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    The confirmation text as further proof I was never notified prior to showing up for my appointment

    The dentist called to verify my insurance a couple days ago on 12/20 and I called back and provided my insurance information on 12/23. They said ok thanks it takes a few days to verify (with this phone call being Monday and my appointment Friday). I did not receive any further phone calls or correspondence. In fact, I received a confirmation text 12/26 that said they're looking forward to seeing me at my appointment! So I showed up at said appointment, and they said oh, we are not taking any more new patients with this insurance plan. They said I should have received a call, which I never did, only the confirmation text. Apparently the first person incorrectly entered it, and when they realized it, no one called me. However, my insurance app says this provider is in-network and able to be assigned as a PCD to my DMO plan. So now, I have to find a new dentist and coordinate around my next day off because they're disorganized. Minimal apologies or offers to make it right- just said I'm welcome to be seen as self pay.

    total bill done

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    Photo of Mark E.
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    3 years ago

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    2 years ago

    Had a great experience at this location. Everyone was super helpful and friendly making me feel comfortable.

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    Ask the Community - Westside Modern Dentistry

    Moores Mill Dental - Dr. Nancy Ferrara

    Moores Mill Dental

    4.5(17 reviews)
    0.4 mi

    THE CAR WASH DENTIST/"WE'RE NOT A CAR WASH!"…read more A decade ago, when I lived nearby, this was my dentist. Their building and furnishings weren't as swanky as they are now. I found out why yesterday. I was in town, so I called to ask if an opening was available for a cleaning, by itself. No x-rays, exam costs, etc. Cleaning only. They said yes. I asked again to be crystal clear on the cost. Told $220. Agreed. They said but not this week, not until next week but we'll call you. I drove the hour back home. As soon as I got back, they called with good news that an opening had appeared that afternoon. I asked again if a cleaning was possible a la carte. Told yes, again. I drove back. I asked if a cleaning was available, by itself. No x-rays, exam costs, etc. Cleaning only. They said yes. I asked again to be crystal clear on the cost. Told $220. Agreed. Upon arrival, I was told I had to complete 9 separate forms. I did so. One of the questions asked what name I like to be called. I entered "Alex." Receptionist then stated that the best deal for me would be to pay $399/year for their annual maintenance package. I declined, indicating I no longer live in town. I waited in their swanky reception area. After awhile, someone called out "Come back, Ivan!" So much for asking me what name to be called. No biggie. I enter the room and remove my jacket. There's a hook on the wall with a garment on the lower hook. I look at it as the attendant tells me I'm afraid there's no place for your coat. I look at her. She says well you could put it there. I do. The dentist walks in and, while behind me and apparently speaking with the other lady, asks "What's your complaint?"; I didn't even know she was speaking to me, as I'd just filled out 9 forms indicating none. She repeated herself and I realized she was speaking to me and I said, oh no complaints I just want a cleaning. She says well it's been 9 years since you've been here, so I need an x-ray. I said "But I have no issues or complaints, I specifically asked if you did cleanings alone and was told yes." She said why don't you want one? I said because I don't want to spend the extra money unnecessarily on that, in addition to the cleaning cost. She asked if I'd like her to show me prices. I said no thanks. She then offered me the $399/year package. I said no thanks, that was offered by the receptionist. She said "We're not a car wash!".... Well, that's good because I'm not a car. I explained that I specifically asked this twice on the phone, and that if this is their policy then they should make sure that it's clearly conveyed by staff. She dismissed that as not an issue. I said it is an issue, as I will now have done two hours of driving for no reason. She dismissed the miscommunication as not really being their fault and then asserted that she cared about my dental health and wouldn't I like to spend more money? I see why their offices are swanky now. It's an upsell center that behaved just like the car wash earlier in the day that insisted the wheel wells wouldn't get washed unless I bought the more expensive undercarriage package, and then repeated the offer after I'd declined. Scammy, dishonest, disrespectful, rude, irresponsible, poor communication to put it mildly, bait and switch.

    This dentist is not qualified or equipped to practice for any human or animal. She does not do an…read moreadequate job of looking in anyone's mouth or assessing the situation. And, she charges way, way too much for dental care. Some of her staff are adequate, others are not ever qualified to be in an office of this kind.

    Photos
    Moores Mill Dental - Operatory hallway

    Operatory hallway

    Moores Mill Dental - Patient Reception

    Patient Reception

    Moores Mill Dental

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    Heart of Vinings Dentistry - Regularly calibrated sterilization area to ensure OSHA compliant sterilization of all instruments.

    Heart of Vinings Dentistry

    4.5(145 reviews)
    3.8 mi

    I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

    The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

    Photos
    Heart of Vinings Dentistry - State of the art facility

    State of the art facility

    Heart of Vinings Dentistry - State-of-the-Art Equipment

    State-of-the-Art Equipment

    Heart of Vinings Dentistry - Refreshment Station in Lobby

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    Refreshment Station in Lobby

    David McNay, DDS - Our chairs and decor.

    David McNay, DDS

    4.7(142 reviews)
    7.4 mi

    A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

    So disappointed and now very angry. We trusted Restoration Dental with our family's dental care for…read moreyears. They kept telling us that our children needed a special toothpaste to remineralize their teeth to avoid cavities, but every 6 months they needed multiple fillings, sometimes multiple sides on a tooth. One child had so many fillings (10-12 teeth) that I finally called to check which teeth had gotten done before. Some teeth had been done more than once, but they told me they were different spots on the same tooth. My youngest was leaving for college last year and yet again they told us he had 3 teeth with cavities, but they could "squeeze" him in right then. That way he could be done before he left for college. We took care of them. Those three teeth were $1042. Fast forward, he returns from college, goes for his cleaning and now he has 3 more teeth with cavities at an estimated cost o $975. He was home for summer, so they scheduled him for a while later. Luckily for us, we moved and found another dentist near our new home. We forwarded his records to the new dentist and scheduled an appointmemt to take care of the 3 teeth that had multiple cavities. My son went to the appointment and came home in less than 30 minutes. The dentist looked at his X-rays, took new ones and said they did not see any cavities! In fact they looked at the cavities that had been filled PREVIOUSLY on the X-rays and said they would not have filled most of them. They showed him and me what to look for on an X-ray, so we could see for ourselves. Going to Restoration Dental cost us thousands of dollars in unnecessary fillings. Nevermind the trauma that my children had to endure with getting shots and further tooth damage for the unnecessary drilling that was done to "clean out" nonexisting cavities. Now my children have the good fortune of looking forwards to possibly having these unnecessary fillings weaken their teeth over time and potentially cause broken teeth, more painful procedures and bigger bills as they get older. I have attached a copy of the last estimate for my son (look how many more teeth they were "watching"). LET ME REPEAT THAT THE NEW DENTIST DID NOT SEE ONE ISSUE THAT WAS ON THE ESTIMATE, AND LOOKED AT HIS PREVIOUSLY FILLED CAVITIES AND SAID THEY WOULD NOT HAVE FILLED MOST OF THEM. If you choose to go to this dentist, don't trust what they say, have them prove it to you. Btw, I noticed there is another review complaining of the same thing. This practice should refund my money and pay me for damaging my children's teeth. I am trying to see where I can legally report them.

    Photos
    David McNay, DDS - A view of our front desk.

    A view of our front desk.

    David McNay, DDS
    David McNay, DDS

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    Vinings Family Dentistry

    Vinings Family Dentistry

    4.1(10 reviews)
    3.7 mi

    Visited for the first time yesterday. Seemed nice (if a little old-fashioned), but the tech took my…read moreblood pressure with a wrist meter and the dentist said it was extremely high and he didn't want to do a cleaning. I freaked out and went straight to urgent care, where my top number blood pressure read 30 points lower than what their meter showed. Disconcerting, to say the least. I didn't actually get any dental services other than x-rays, but I probably won't go back. Updated - after all that, they submitted my insurance incorrectly as well.

    This seems like a good dentist office. Although, I never had experience with other ones so I don't…read morehave anything to compare with. The office looks clean and feels cozy. They seem like an efficient office. They do everything on time. Everyone working there seems to know what they're doing--from the receptionist, the dentist, and the assistants. They are all thorough and professional. I also like it how they have TVs in every room. They also provide you with free toothpaste, toothbrush, and a bottle of water. Dr. McMasters, the dentist is a nice guy. The first visit I had with him was the first time I've seen a dentist in over 15 years. Luckily, I didn't have a cavity. I did have a lot of tarter buildup, however. He removed all the buildup during my normal checkup. Normally, I would have to come in later and pay for a deep dental cleansing. I thought it was cool of him to do it during my regular checkup. The office also has a sign that says, "We cater to cowards." I don't fear the dentist. I'm sure some people do though. The area around the office is pretty hectic though. It's in the intersection of a busy Vinings intersection. The entrance to the office is very small and deceiving. It's actually next to the Orient Express Entrance. Don't make the mistake and go into Orient Express or you'll have to drive out and brave the traffic again. And no, you can't just park at Orient Express because you might get towed. Leaving the office is also kinda confusing. You have to go through the gate and turn right. Then you can find your way to Paces Ferry Rd. But leaving the parking lot seems much easier than going in.

    Atlanta Dental Spa - Bench and planter in our lobby.

    Atlanta Dental Spa

    4.8(35 reviews)
    6.2 miPoncey-Highland

    If I could give it 6 stars I would! I have been scared to death of dental work for YEARS. But I…read moreknew I eventually needed to go and get some long overdue work done. I researched and really liked the "feel" of Atlanta Dental Spa. Their "No Judgement" attitude is what I liked the most. I walked in the front door (BIG step) and Tiara took such great care of me. She is so sweet!! After x-rays and scans, I met with Dr. Gandhi who was very understanding of my fear. He was gentle and explained everything that needed to be done and what those options were. It was scary looking at all that was needed, but they offer sedation dentistry and that's what I did. After a good couple of hours of being "consciously knocked out", Dr. Gandhi, Whitney and Britney got the work done! I left being able to smile showing my teeth for the first time in years! But more so, correcting the things that could affect the rest of my health. After I got home I did NOT have ANY pain which is saying a lot as I had a ton of work done. They said that days 3-4 might be the worst for pain, but there was NONE. And that's taking nothing but ibuprofen. The advancement of dentistry is amazing. More than that, finding a dental office that treats you like family, sees you at your scheduled time, offers you neck warmers, blankets, headphones with your choice of music...but most of all truly cares about your patient experience. I'll keep my mouth healthy at Atlanta Dental Spa-Highlands and Dr. Gandhi is my dental guy going forward! (Also thanks to Tiffany who helped answer my financial questions!)

    Dr Hamilton is an amazing doctor and I'm happy to find a physician who cares about his patients…read more Beautiful office with wonderful staff members. Highly recommend.

    Photos
    Atlanta Dental Spa - Our lobby

    Our lobby

    Atlanta Dental Spa - Lobby TV

    Lobby TV

    Atlanta Dental Spa - Front entrance

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    Front entrance

    Westside Modern Dentistry - generaldentistry - Updated September 2026

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