I can't even begin to describe the pain in the butt this clinic is. My wife has been trying to get an IUD for 3 months and it's been a nightmare. They did not send it to our insurance and then it took them 3-4 weeks to tell us it wasn't covered, then to find out from our insurance it was covered. [[HIGHLIGHT]]The BIGGEST ISSUE WAS THE RECEPTIONIST STAFF. HOW RUDE AND DEMEANING TO MY YOUNG WIFE.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]How dare you be so rude to us over the phone, interrupt us and not explaining things in a way we could understand.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Janna or however you spell her name needs to be fired.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Clearly we aren't the only one here with issue, 15 YEARS of bad reviews and most of them about the "receptionist" staff.[[ENDHIGHLIGHT]] That means Janna. DO NOT GO HERE SAVE TIME AND MONEY. read more

I've been going to this office for a few years now and have had a variety of experiences. [[HIGHLIGHT]]the largest qualm i have is that it is impossible to get a question answered over the phone through the nurses line.[[ENDHIGHLIGHT]] Perhaps I have just had bad luck but [[HIGHLIGHT]]I have never gotten an answer when they transfer me and I have played infinite games of phone tag with the nurses line.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I don't have a single clue how to access this portal the receptionists speak of it is a mystery.[[ENDHIGHLIGHT]] I am a girl with many questions so this is the most aggravating thing ever. on the other hand, dr. fontenot ferris is an incredible doctor and a lovely kind woman and has always made any issues feel fixable. all in all, solid gyno if u don't have a lot of questions read more

I defended this place for years but am finally seeing what everyone has been on about. My doctor was fantastic and has been every time, but [[HIGHLIGHT]]any time I have to deal with someone on the phone, whether reception or a nurse, I'm reminded of how unprofessional and just unpleasant everyone else is.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They're annoyed you're calling, they're annoyed you have questions and they're gonna make sure you know.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Do yourself a favor and find an office that doesn't speak to you like you're an idiot for absolutely no reason.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Going to the gynecologist can be unpleasant, no need to make it worse.[[ENDHIGHLIGHT]] read more

All of the doctors are amazing! [[HIGHLIGHT]]My only note is that the receptionists can be pretty rude both on the phone and in office.[[ENDHIGHLIGHT]] read more

First off, I loved my experience at Westside. I went there for my pregnancy and from my first appointment to my postpartum appointment. I was never disappointed. We didn't stick to a particular doctor since we didn't know who would end up delivering our baby. One thing I am so happy about is that Westside exclusively delivers at Lutheran. Which was so nice not having to research different hospitals. Every doctor was knowledgeable and answered any and all questions I had or my husband had. As first time parents, we were definitely nervous about the whole process. But every doctor reassured us throughout the way. Dr. Minton ended up delivering our baby. And I will say, he was so chill that it made me calm. I wasn't nervous giving birth at all. I don't know if that's normal for a first time birth. I highly recommend Westside for obgyn needs. Because they helped me through my pregnancy with ease. I am so happy I came here and if we end up pregnant again, I know who to trust with our next little one. read more

They were amazing during my pregnancy, until my birth. I ended up with Dr.Axelrod for my cesarean. While he was my doctor, I never felt more unheard and pushed aside, as well as for just over 2 years, I was still in pain from my cesarean. [[HIGHLIGHT]]The receptionists are now the main reason I will not be returning. The attitude they have towards the patients is despicable.[[ENDHIGHLIGHT]] Even over simple questions. I should've stayed away like I planned. 4 years they were listed as my OBGYN, 3 years they have declined in patient care and customer service read more

[[HIGHLIGHT]]Ugh, the medical assistants are going to run the practice into the ground.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are unprofessional and have horribly disrespectful attitudes with the exception of a few.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Women's personal care must be a peaceful and positive environment as the women coming in are already going through so much.[[ENDHIGHLIGHT]] read more

My two daughters and I were patients here. [[HIGHLIGHT]]In the beginning, they were great.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Around 2014, they completely went downhill.[[ENDHIGHLIGHT]] All they cared about was money. They wouldn't actually listen to me. [[HIGHLIGHT]]They were rude, unsympathetic, rough, and made inappropriate comments.[[ENDHIGHLIGHT]] Don't get me started on the gaslighting. I'd never recommend this place to anyone, and [[HIGHLIGHT]]I feel awful for recommending them to my daughters, who also had horrible experiences with them.[[ENDHIGHLIGHT]] Find someone who cares about your health and wellbeing, instead of how much money they can make off you. read more

If you care about your health, wellbeing, time and money- find a different practice. Spent $400 on a pellet with next to no results. Instead of looking at the big picture, they look at what you have "wrong" to profit off of you. [[HIGHLIGHT]]I receive email communication for appointments, bloodwork etc.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My appointment was scheduled 6 weeks in advance - they canceled the appointment and only cared to call once, said my voicemail was full and that I should have called back.[[ENDHIGHLIGHT]] One call to cancel an appointment and no additional follow up? A complete disregard for my time, health and wellbeing. read more

Made an appointment a month ago, took time off work to go to the appointment, only to show up and be told "Oh, Rebecca Morrill doesn't work there any longer. did you not get a call, they were supposed to call everyone"? ummm HAD I RECEIVED A CALL I WOULD NOT HAVE SHOWED UP!!! Is what I wanted to say, but I just politely said, No I didn't not, and said I will find another place to go, and walked out. Interestingly enough, Rebecca is STILL listed on their website. I can see why Dr. Crawford is no longer at this facility! read more

[[HIGHLIGHT]]this place is not a good place to go was very disrespectful towards me and my husband[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]had a very arrogant and disrespectful front desk receptionist she was rude and did not listen to me[[ENDHIGHLIGHT]] and I was trying to explain to her, but the situation DO NOT GO HERE. read more

DONT GO HERE UNLESS YOU WANT TO BE IGNORED AND TALKED ABOUT SO LOUDLY THAT GUEST IN THE LOBBY CAN HEAR! I was referred to this clinic because my doctor said they were seeing woman who had recently had csections in prior pregnancy's and were trying for VBACs. To start i was already 8months+ along and they asked me to pee in like a 2oz cup. I felt rushed to pee because the nurse was outside the door knocking after a couple minutes, I'm short and with a belly it's hard holding a small pee cup under me. While i was in the restroom i get a text from my sister who's in the waiting room saying she could hear the nurse talking about me to another nurse, who was not apart of my care team. HIPAA!!! When i got into the exam room they apparently didn't know why i was there and had looked at zero of my information that was sent over and after explaining my life story and pregnancy they rushed to the conclusion that i wanted a csection when i specifically said i wanted to try for a vaginal birth. 2nd visit for deciding on an OB the doctor said if i wasn't dilated after 40weeks he'd schedule a csection, said it very much like i had no choice in the matter and then sat there silently staring at me like he was waiting for a reaction. I was super upset and confused because other doctors i'd seen during my pregnancy said my chances for vaginal looked very good from my scans and other factors so i scheduled an appt with another OB office and had my child 3days after my 40week mark vaginally! and i get a call from the office asking if i still wanted to go along with the scheduled csection. In other words they had it planned regardless of my request. read more

This is not a review for the care, as I was unable to get an appointment. I called the main number and asked if they were accepting new patients. Instead of replying "yes" or "no", the person answering the phone instead asked what type of insurance I have. I told her and she said that she was transferring me to "Maryann". I left a voicemail for Maryann, however, it has been over a week and she hasn't called back. Good thing it's not an emergency. Would not recommend if you are looking for a doctor's office that is able to actually schedule appointments. read more

I have had my last two children here and am now on my third! I have always had such a wonderful experience with everyone at West Side Women's Care. I would not go anywhere else for my birthing plan. read more

We switched over to this office at 13 weeks and SO glad we did. We mostly saw Dr Crawford and she made our experience so amazing. I am not sure what all of the bad reviews are about- everyone in the office is so friendly and we never waited more than 5-10 minutes to go back for our appt. Thank you Westside! read more

I love this practice. As a birth doula I've been in the birth room many times with the midwives mostly, and they are all amazing! They are great at trusting the birth process, being patient, and giving the mother what kind of experience she wants. They are also so skilled at the delivery. They are gentle and I've seen many clients walk away without tearing at all. They are all delightful to work with and I'm always impressed at the quality care they give all their patients. I've also been in the birth room with Dr. Sweeney and he's incredible! He is so gentle and skilled at a slow delivery of the head and shoulders. He has a great and gentle presence too which puts the mother at ease. If someone is looking for an OB he is one I would recommend over any other! Thank you West Side for giving fabulous care to families in Denver! read more

My husband and I had an awful experience here more than once. The first time we went in for our first ultrasound after finding out we were pregnant the staff were rude and negative. The mid wife they then set us up with essentially told us we were miscarrying and scared us beyond measure. Happy to report we have a 2 week old very healthy baby who has been healthy from the beginning after seeing an actual OB who knew what they were talking about. Secondly, I had been coming here for months prior to being pregnant and they "lost" all my insurance information and requested I refill out all the paperwork. When I asked where it was lost to, assuming the info would be in the system so it would be nearly impossible to lose, they noted they don't store that info in the computer and only keep paper records. Which means all of my personal information was lost somewhere with no regard to find it. Third, any testing/lab work I had done took over a week for results and I always had to call them to check in. They also took over a month and a half to send my records to my new OB's office. How does that happen? Lastly, they continued to bill us every month for a payment we paid and now had to pay twice to get them to stop. Overall, this clinic is incredibly unprofessional and I would never recommend them. read more

I can't speak for all the doctors and PAs here, but I have only had great experiences (consultations, exams, and surgery) with Dr. Sweeney. I would definitely recommend him. I was shocked to see all the negative reviews since my experiences have only been as positive as they can be going to the gyno. I noticed that most of them are aimed at the PA, Beth. I appreciate the reviews because now I know who to stay away from if Dr. Sweeney isn't available. read more

Irritated to say the least. Front desk people don't pay attention to what you need an appointment for. Made an appointment for an iud replacement 4 weeks in advance. Told them I needed this done. Go in today and they haven't ordered it yet. Took the day off work, drove an hour to go here and they could do nothing for me. To say the least, I won't be coming back. read more

I don't understand how a medical office could be so incompetent, ill run and unorganized. I established care here for my pregnancy at the referral of a nurse my husband and I know. I was hesitant based on the terrible reviews on Yelp, Google and every other online rating outlet for that matter. However, I chose to go against my gut feeling and go here. The first sign something wasn't right was that at my first appointment I had some annual testing done and I never got a call to let me know if my results were normal. Not a big deal, but in 11 years of women's wellness checks I have never had my OBGYN not inform me of my results. Sure nothing is wrong, but giving results is standard. I asked at my next appointment and they didn't even have my results on file. They said they'd track them down and call. It's been 4 months and I'm still waiting for that call lol. Second issue is that I was seeing the midwives. Every single appointment I had a new midwife and they would not have a single clue who I was or know anything about my medical history. Things that were a big deal. I won't divulge my personal medical history on here, but take my word important things that are pertinent to the delivery of my baby these women would not know and I would have to inform each one and every single appointment. I also found the midwives to not have a lot of knowledge or medical experience and I felt like I was more informed than they were. Third issue. At 22 weeks I suddenly became very ill and had severe abdominal pain, my stomach became very bloated and I was in such severe pain I couldn't sleep or walk. I called them after hours and they told me I was just having round ligament pain. The pain got worse and they told me to come into the hospital to see the on call midwife. I went in and the midwife brushed my symptoms off and kept saying it was just round ligament pain. She discharged me and told me to take a hot bath and relax. That night I didn't sleep and I cried in severe pain all night. Turns out I had ate contaminated food and had caught a food borne illness. This was all found out by going to my primary care provider after realizing the midwives at Westside clearly didn't believe anything was wrong with me. Had I listened to these women and not gone with my gut that something was wrong things could have gotten much worse for me. After this incident I decided to switch back to my old OBGYN in Cherry Creek. Trying to get my medical records from Westside was a complete nightmare. Half the time they wouldn't answer the phone, they didn't return emails and they refused to send records in a timely manner. It took a me calling them for over a week until they finally followed through and sent my records to my new OB. I went to these midwives with the belief that I was going to get more hands on care and that I was in good hands. I now know that this clinic is completely unsafe and they should not be caring for anyone after what I witnessed with my own care here. read more

If I could give no stars I would. It has taken me a year to write this review. My experience with all the doctors was very poor. I was told I had to get induced because my baby was small for gestational age. They seemed very worried but I later found out that the only reason they had me go in was because the doctor didn't know how to use the program and the measurements from my ultrasound were not put in correctly. I spent 3 days in the hospital where they turned off and on Pitocin multiple times because my baby was not tolerating it. By day 3 My husband and I were getting worried. We asked to speak to the doctor ( Dr. Eun) and she came in and completely ignored my husband, would not look at him and only talked to me. She also turned to my husband at one point and said " What do you do? he answered and she said said "well I'm the doctor" and turned away from him. I was so distraught and my birth was not going how I hoped and we got no answers. My baby was born healthy and a whole pound larger than the faulty prediction from the office. I was induced and went through all the heart ache and stress for no reason. For my follow up after I delivered the receptionist called and said we have to schedule a follow up or my insurance wouldn't cover my care- not that they wanted to see me to see how I was doing/ adjusting postpartum. I will never come back to them. I know what knowledgeable, compassionate care should look like and I never got it here. read more

I highly do not recommend this office. I almost didn't even want to stay to meet the doctor. The front desk personnel Yazmine is completely unprofessional and rude. When I asked to speak to the manager she said she didn't work today then proceeded to leave me at the front desk mid conversation to call the office manager Christy from her cell phone. She didn't provide me the necessary forms for my appointment then continued to be rude what I needed to complete as I was already being called to the back to see the doctor. Upon my stating I would be filing a complaint Yazmine then told me I was being video recorded to which I replied "great, so management can review your behavior to discuss the way you act". As that was being said another patient leaving the office nodded and in agreement which seems to me that many patients are treated poorly by this staff. *The doctor and medical assistance were very professional however, I cannot stay at an office where patients are treated so terribly. read more

I really wish I had read the reviews for this place before I made an appointment. I was looking for a place that was a "one stop shop" and while this place is it the staff and PA I encountered provided me the worst experience I have ever had. I've never felt so disregarded, unheard, and judged by a medical professional before in my life. Fortunately for me, I simply went in as I've had a reoccurring yeast infection and I'm new to Colorado and wanted a physical done. I shared that my best friend is dying from a rare type of ovarian cancer and I made it a personal goal to get all of my age appropriate tests done as had she done hers she could have caught her cancer earlier and had a fighting chance. While disclosing this I was interrupted and topics changed. It's not like I was looking to have a long conversation and my appointment was at 7:30 am! The office was empty. Furthermore, I'm 33 years old, not married yet, I've miscarried 3x - each pregnancy was wanted. I disclosed that when I'm not in a serious relationship I do not take birth control and use condoms as the added hormones are not necessary and I'm not having regular sex. I practically got an eye roll and only the number of my miscarriages were focused on and a suggestion to reconsider regular birth control. If you think that eye roll was tough don't mentioned OTC or alternative medicine. I was looked at like I was an insane person for mentioning anything out side of pharmaceuticals. If you're looking for a female empowering "safe" place and provider I urge you to consider an other office. Beyond my treatment, the staff are just as disregarding and can't seem to figure out how to send an email to set up their patient portal. This entire experience baffles me and by looking at the other reviews that date back to 2017 making the same complaints it hasn't been addressed. read more

I used the midwives with Westside Women's Care for all three of my pregnancies and births. They were always so helpful and made sure I felt cared for and that all of my concerns and questions were answered. At one point I had some minor things come up in my pregnancy that I needed the help of one of the OB's. It was so nice to have the ability to see one in the very same office as my midwife AND that they were always in communication with my midwife. I am also a birth doula in the Denver area so I've had the opportunity to work alongside the midwives and OB's during my client's labor and birth. I can not recommend them enough! read more

Megan was phenomenal with my normal yearly appointment and throughout my pregnancy. I had a tricky pregnancy with fetal growth restriction and she was very calm, knowledgeable, and walked with me every step of the way. She delivered my baby and had such great bedside manner, we had fun the entire time, and she made me feel completely comfortable even with the problems that came with FGR. I'll continue going to Megan from here on out! read more

I have been going here for years, Dr. Minton is fantastic and he is the only reason I continue to be seen here. The front office staff is loud and rude to the patients, with no regard to time management, and the nurses are often snooty and rarely introduce themselves. I will show up 15-20 minutes earlier than my scheduled appointment and still wait to be called back till about 30-45 minutes after my scheduled appointment. When I call to ask a question or schedule an appointment I often get cut off mid sentence by the receptionist and tossed to another line without even an explanation as to why. I can honestly say I'm glad this is my last baby so that I don't have to deal with this place anymore. I will truly miss my doctor but no one should have to deal with such an unprofessional establishment. read more

The office policies at this office are unsettling. You must give them a credit card they keep on file before they will see you. They will not sign a waiver if their system is breached when the recognized medical facilities are responsible for 85% of the identity fraud. The response that our system is secure is not comforting when major hospitals and major banks can't secure their systems. Agreed, it may not happen. However, if it does, you are on your own. NO other MD has ever requested this or office has as many problems verifying a Blue Cross Blue Shield insurance. The front desk would not let me have the appointment even though I could call and have it verified within a minute as the employer has hired dedicated staff to handle only their employee's questions. read more

I'm very disappointed in this office. I literally just had surgery and the pain meds they gave me are not enough to help my pain. I was made out to be a drug addict and was told to go to a pain clinic. I am so furious and I will be finding a new obgyn. I will never be coming back and I have been visiting this office since I was 15. read more

I feel like Wayne in Wayne's World.... "Stacy, we broke up 2 months ago. Are you mental? Get the net!" Gotta update. I thought I was done with this horrible office forever, but I got a call from them a few days ago to follow up some test results from my appointment....in JULY. They apparently failed to notice I stopped seeing them regularly for prenatal care. Had they read their notes or been keeping track of any of my phone calls, or the formal complaint I made to their office manager, this phone call obviously would've been unnecessary, as they would know that I was seeing another doctor. It's too bad that they are so big and disorganized, because I'd bet there are a few very good doctors and midwives in this practice. But sifting through all of this ridiculous BS is just not even worth it. I have a new doc who is a one-man office, and I'm much happier with the individual attention I'm getting! read more

I had such an amazing birthing experience with Deb, a midwife on staff at Westside Women's care. I transferred care to them late into my pregnancy and they made me feel so safe and reassured me they can aid me in having a natural birth that I so wanted. I was fortunate enough to have my last two pregnancy appointments with Deb and she was the one on call when I went into labor - it could not have worked out any more perfect! She is a WONDERFUL midwife. She has the sweetest most calm voice and presence and makes you feel confident through her support! She always asked my permission in anything she wanted to do, and gave me amazing suggestions on how to get through the last few weeks of pregnancy. During labor she supported me with counter pressure and let me labor in the position I wanted to. She made suggestions and allowed me to decide if they were right for me. I am sooooo grateful to have had her on my team and could not have asked for a better experience! The only reason I gave 4 stars was because the front office staff was not always easy to work with. I needed a cerclage removed and getting it scheduled was really hard - especially considering the receptionist did not know what a cerclage was. I just feel you should familiarize your staff with procedures and common things related to pregnancy if they are going to work at an OB office. The receptionists also sometimes seemed annoyed when answering the phones when I would call and overall just seemed too busy to give each patient validated attention to their questions. If this was fixed, westside Women's care would truly be a great office considering I had good experiences with the nurses and ultrasound techs and the OB's I met read more

I have been going here for years. The staff has been super nice throughout. I've seen pretty much all the midwives and all the doctors over the years and I can honestly say they are all great. I've been through great times of celebration and hard times where they have held my hand. Their bedside manners are fantastic. Very professional. Overall I couldn't be happier. If I could do 4.5 stars I would because I don't love their new office. The midwife side is nice and updated, but I feel like the doctor side could use some serious upgrades. The previous office at Lutheran was really nice. I'm sure it's just a transition period. (But this doesn't affect the quality of care, so I don't really mind). read more

This place is the best!! My favorite docs here are Dr. Minton and Dr. Fontanot. Dr. Fontanot delivery my baby and she was amazing. After giving birth I got an iud and it was causing me a lot of trouble so I went to my clinic to get it out and idk if they knew what they were doing. I went here and saw Dr. Minton and he got my iud out with no problem. I would definitely recommend this place to anyone who needs to see and obgyn!!! read more

We had a wonderful experience at Westside for the birth of our first child. From the very first visit through delivery, the midwives took such good care of us. They guided us when we needed it, answered our questions and respected our wishes. We could not have asked for a more caring and compassionate team. We also could not have been in better hands. If there was an option to give 6 stars, I would without hesitation. We highly recommend. read more

Although Dr. Minton delivered my second daughter 17 years ago (although I can't give him credit when he was only present for the last 10 minutes) and I absolutely LOVE Raylynn the ultrasound tech at the Arvada office I am now done with this office! I have now taken both of my teenage daughters to this office for various reasons and have seen Beth, a nurse practitioner twice now and Dr. Minton once. Beth is absolutely horrid! She tries pushing birth control on a 16 year old like a drug dealer. She disregarded both of my daughters and I stating 5-10 times they were not interested in birth control pills. She was condescending and downright rude about my choice to NOT vaccinate my children with a VOLUNTARY vaccine for STD's. Both Beth and Dr. Minton have NO interest in discussing alternative medicine or natural remedies for anything, in fact, Beth was having a full blown argument with my daughter and telling her that natural remedies are a joke. Dr. Minton also told my 19 year old that she should be "smarter about the whole natural thing". Unbelievable!!! If you want pharmaceuticals this is definitely your go to for women's health care but don't dare say a word otherwise. Beth's bedside manner is appalling and both of my daughters left feeling harassed and embarrassed. This is not medicine. They are not at all interested in actually curing or helping, rather putting a bandaid on everything. I would not suggest this practice to anyone and will never return! read more

If I could give zero stars I would..... My husband and I have now been to about 4 OB appointments with Westside Women's care and each time has been extremely unorganized and TERRIBLE!!! Every time we call the front desk people are extremely rude and unknowledgable and rush to get off of the phone. We had requested to only see Dr.'s and the entire time we have only met with midwives and we've never seen the same person twice. Each time it's like the midwives have no clue what's going on with our medical records and we receive different feedback from each one of them totally contradicting each other. No one ever calls us to follow up on lab results, and they forgot to run a few labs they were supposed to at the last appointment. The last straw was when they wrote the incorrect appointment date on our appointment reminder card and LUCKILY we happened to call them before the appointment. Apparently my appointment was supposed to be the next day not the next week. All the woman "Sharon" said was, well "I don't know what to tell you if you can't make it to appointment. You had the wrong date." When I clearly showed her the appointment card!!! So rude and unprofessional. This place is so unorganized it's crazy to me they can even deliver a baby! I DON'T recommend going here. TERRIBLE TERRIBLE TERRIBLE read more

I am new to Denver and was in need of an OB. A friend recommended this place and could't more pleased. I saw Dr. Steinberg, who was professional and took the time to answer all my questions. Also, the front desk staff was amazing and very helpful. Highly recommended! read more

This place did not do right by me . I'm mad at myself that I wasted the first trimester with them. I was miserable, they never put me on any meds that helped me at all, I went to the ER under their care and now have a $2500 bill that we don't believe we would have had if we had gone somewhere else. It wasn't until they referred me to a specialist that I realized the level of care I could have been getting. I have a stroke history, and it was very dangerous for me to be that sick and dehydrated. They still would not put me on anything that would help. I do NOT recommend them! Find a doctor that cares about your baby and YOU! read more

I have been seeing Dr. Crawford (who is a wonderful doctor) for many years. Went last December for my annual and had to see the PA which I wasn't very comfortable with, so I called to make my appointment for this December in early October. I was told they couldn't make an appointment for me because my account was in collections. I was shocked and asked for details. I was told I owe $6.69, yes six dollars and sixty nine cents! I had no idea I had a balance owing from last year and asked for a detailed bill. Still wouldn't make my appointment until I paid this outrageous balance. :) I will not just pay a bill until I knew what it was for. Twenty angry minutes and 3 staff members later I am finally able to make an appointment, however, I am told Dr. Crawford has zero appointments for the remainder of the year!!!! I am still waiting to hear back from the Doctor as I had requested to let her know about this horrible patient treatment. Needless to say, looking for a new gynecologist. read more

If I could give this place 0 stars... I would. I was absolutely appalled at the service I recieved at this clinic from start to finish. Especially with the sexist Dr. Douglas Minton. First off, I called to make a preconception visit. You see, my husband and I had recently had a miscarriage and were ready to start trying again, so I was looking for a place to oversee mine and my baby's care for this pregnancy. Needless to say, the person who answered the phone was rude and didn't seem to be listening to me or my concerns. I made it very clear that I wanted to be seen by a FEMALE doctor, and that a FEMALE doctor was the only provider I wished to see. After being told "Yeah, yeah..." then rushed off the phone I waited for my appointment. Get to the office: The place was nuts. No order, no quiet, the front desk lady was brisk and rude not only to me, but also to pregnant women who looked confused on where to go for their ultrasound... it was a mess. So, I'm sure you can imagaine, I was already stressed out when I go back to meet my doctor. Low and behold, who walks in? Not a FEMALE doctor, oh no, a MALE doctor. The most inconsiderate and rough male doctor I've ever had too. Dr. Douglas Minton walks in and immeditaley starts interrogating me. He procedes to tell me that "you are too fat to have a baby right now. You should try to loose at lest 80 lbs before you even dream of having a baby. There are new studies out that say that if you are overweight while pregnant, then your baby is predispositioned to be overweight their whole life too, do you really want that for your baby?" He laid into me so hard that I was almost in tears by the time he did my pap which was so rough during and later I even bled. As I was leaving he says, "Yeah, you should really loose some weight, you know, we have a really hard time finding the baby during ultrasounds when there is so much fat on the body too, we have to use special ultrasounds." I had lost it. I got to my car, and cried. I instantly felt as though it was my fault that I had a miascarriage because I was overweight. Then I realized, that was ridiculous. Yes, I am overweight, I weigh a bit more than 200 lbs, but so do plenty of other women who carry out perfectly normal, happy pregnancies. I AM pregnant now, I am a ways into my 4th month. I have not gained ANY weight. I have had NO problems. And by the way, Dr. Minton, no one has had an issue finding my baby through all my "fat," nor have I had to have a special ultrasound. If you are a woman who values herself and her rights and the rights of her sisters, do not go here. We get treated with enough disrespect on a daily basis, why do we need a Dr. to, once again, tell us how everything we do is wrong? read more

The nurses are always catty and too busy gossiping with each other to smile or talk to you. I had Beth give me my annual exam and she treated me horrendously. Absolutely horrendously. She was rough and mean for no reason. I almost started crying. Then when I was pregnant with my second child I had to wait for close to an hour in the waiting room. We had to leave, we have jobs, and never gave me any information on the pregnancy just told me to come back after 12 weeks. We never made it to 12 weeks. Some of the doctors are fabulous - Dr Saunders, Lori, and the female doctors are good. But the rest of the office is incompetent. I spoke with someone who used to work at this office and they said they would never go here again because they started taking government assisted insurance patients and they're overwhelmed. They can't handle the capacity. One last note, Dr Saunders is wonderful. If he had his own practice, I would go there in a heartbeat. read more