I wish I could give a better rating. First, I don't dryclean much so maybe I am partly to blame...I brought in a cardigan my mother knit my father (over 70 years ago) to be cleaned and remove a spot. I wasn't sure of the source of the stain. I don't clean in it, wear it as part of an outfit. Its casual, but beautifully made. When I got it back, I asked if the stain was removed. It looked ok on the hanger, but when I got it home, the stain was darker, larger, the knit was stretched and it is now a square. I took it back. [[HIGHLIGHT]]They said they tried, but the chemicals wouldn't take. I asked why they didn't tell me this; the attendant literally laughed.[[ENDHIGHLIGHT]] My issue: [[HIGHLIGHT]]Shouldn't a cleaner tell you when they can't remove a stain? Do you need to just take it home and find out for yourself?[[ENDHIGHLIGHT]] Also, it clearly is worse. The stain is darker and has a stretched out squared. I guess next time, I take a before picture, and ask the protocol. The cardigan was not only well made, but lots of emotional connection. read more

Hi! I came here for my Wedding dress to be cleaned. [[HIGHLIGHT]]I was having a very hard time finding a reputable and safe place to bring my dress. I am so thankful that I came here.[[ENDHIGHLIGHT]] Not only were all of my stains taken out of my long satin gown and lace top... But it was a very fair price. They also offer preservation and wedding dress boxes. I would highly recommend this place to any bride looking to preserve/clean their wedding gown. And believe me I was worried I would not be able to get some of these dirt/beer/mud stains out ! Thank you. read more

Westwood Dry Cleaners - Here is my gown for reference. It was very dirty at the end of the night ! - Sewing & Alterations Near Me - Milwaukee, Wisconsin

This is by far my favorite dry cleaner to date! I was told about Westwood from a close friend and she was right! The prices are great, they can get out any stain or odor I bring in and they're tailoring, AMAZING!! I moved to the far west side of the Falls and will still make the drive to Westwood! [[HIGHLIGHT]]Thank you for your great, friendly and professional service![[ENDHIGHLIGHT]] read more

We have been coming in here for years. Service has been good, and they have always done everything they can to provide fast turnaround. Good organization too. Never really had a problem with them. HOWEVER, they cleaned a $400 suit jacket I have, and it was returned with a patch where the blue color was faded, about 2" by 2" spot on front shoulder. Everyone noticed at my son's wedding, trying to wipe it off as if it were a smudge. ALSO, the suit jacket is textured... or I should say WAS textured. The sleeves still have the right texture but the rest of the suit the texture is flattened out, destroying the effect. I brought it back this morning and the older woman who took it in was not very helpful. She barely listened to me and said "we will see what we can do." I will revise my review based on if they take care of my jacket, or reimburse me reasonably for it. read more

I just picked up three items of clothing that I dropped off stained and they are perfect. This cleaner does a fabulous job! They're inexpensive, friendly, courteous, and they get out stains others cannot. Previously I had a suede skirt that had an oil stain on it and they got it out perfectly. I had another cocktail dress with a stain on the front from dropped pizza that I had paid $50 to another cleaner and they did not get the stain out. Westwood removed for less than half the price. I'd recommend them any day! read more

The worst service we have ever had. A loyal customer for years but the service has gone down! [[HIGHLIGHT]]The son is very disrespectful! Told me to get out of the store when all I wanted was my dry cleaning done correctly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then the father tells me "We can't please you people" WOW! Very Disappointing![[ENDHIGHLIGHT]] read more

Very bad experience!! My items were not even fully clean, [[HIGHLIGHT]]the staff was rude and dismissive[[ENDHIGHLIGHT]]. I would recommend Keith's Cleaners down the road. Do not, and I repeat, do not waist your time with this place! read more

Nice service and people. Will recommend them for sure. New to the area so glad I found them

Stay far away!! I brought in a brooks brother suit for tailoring. When I received it back the inner liner was ripped, the left cuff was uneven, the left front side of the suit dropped 3 inches lower than the right side, and front buttons were uneven. I politely brought it up that it was not done properly and the older gentleman said those defects were from the factory and I was a liar. But then he offered to fix it for free.. (??) After I came back to pick up the rework the buttons and the suit were still uneven. The older gentlemen preceded to YELL at me saying I was "stupid", "an ass", among other insults. I was in total shock. I'm always super respectful of customer service folks but this man was so unhinged another customer went up to him to tell him to calm down. If you need something done quick and easy, go ahead and risk it. But don't bring in anything you care about! read more

I dropped off a pair of pants that needed altered. They had them repaired in a matter of days. This is a great family owned business.

Best in Tosa! I drop off on Friday evening at their busiest time of day (directly after work). I bring near 20 pieces & the entire drop-off process takes less than 5 minutes. They are extremely efficient! The Front Desk Professionals are kind & attentive. It's a Family Business & it shows. Everyone you interact with cares that you have a great experience. The prices are better than competitive. Lastly & most importantly, the Results are Exceptional! We have high expectations & they exceed them every time! read more

Horrible staff, incredibly rude. My items were not even returned fully cleaned. Will never use them again.

I came in with a pair of pants that needed alterations for a wedding in less than a week. They were able to alter the wool pants perfectly in just a matter of days. Great price, service and most importantly value. I will be back. read more

I've still been using Westwood for all of my dry cleaning needs and also have taken pants for alterations. I'm still a very happy customer. Everyone is super friendly, fast and efficient here. read more

Excellent place. Professional, prompt. Great value. They are friendly and happy to help with dry cleaning or tailoring.

They have excellent work and customer service! I have never had an issue and the atmosphere is always welcoming!

Needed some pants hem. She wouldn't do it cause the front was a little baggy. I explained that the shirt to go with the pants was a oversized shirt so it will be covered she said she can't do it and walked away. The vibes there wasn't for me. read more

Very professional and friendly! That was my first time going to a dry cleaners and I will definitely be back. I brought a pile of dress shirts and they came back looking wonderful! Thanks! read more

I needed my suit cleaned..on short notice... This business took care of my suit.. Dry cleaned in under 24hrs..the staff was very friendly..service ...outstanding.. Highly recommend this establishment.. read more

Very friendly, reliable, and on-time. And did I mention friendly? What more could I ask for?

This place (Westwood Cleaners), the location, and the entire staff along with their high-quality customer service is AMAZING! I had been using a dry cleaner closer to my home for years until my wife wanted her wedding dress cleaned. She searched around and opted for Westwood Cleaners (about 88th and North Ave.) in Wauwatosa, WI because of their well-earned reputation. Most, if not all, wedding dresses are very fragile (which usually means more expensive/more labor to clean, etc.). But my experience at Westwood Cleaners was just the opposite. Not only did they do perfect work, but the price was significantly lower (less than half!!) than the previous cleaner we were using. It was also finished MUCH sooner than I would have expected from my previous go-to location for dry cleaning. The staff at Westwood is so accommodating and gracious that I can only say that are not just a dry cleaner...they have completely redefined everything I have ever thought about customer service in the most positive way. Since getting my wife's wedding dress cleaned (about 18 months ago) I have probably used them another 50 times! Mostly to clean my suits of various fabrics, but they'll do anything (silk, Cashmere, wool, cotton...anything)! Westwood Cleaners is only about a 5 minute drive further than the dry cleaner that I had been patronizing, but I can honestly say that I would drive an hour out of the way just for their customer service, and amazing results! Put this place on you radar! read more

The Westwood Dry Cleaner Family, that is the way they've approached and applied the level of service, providing professionalism and care, but even more so, with LOVE! A very special quality that cannot be minimized, and there isn't an artificial substitute for LOVE! This has been the experience our family has noted as well has received overtime, looking back it's been days, weeks, months, now into years of quality, consistency, cleaning, pressing, repairing, some intangible nuances of attention and care given beyond the expectation of a good experience, and most recently, extra special experience & the "worstBest" experienced moment, a very special event, specific garment service & care required, but in all of MY additional preparations lets just say One special dress apparel, for attending a "One day only" special event, and said dress is not coming with, as I MISSED PICKUP! But if not for LOVE! MICHAEL showed LOVE! MICHAEL you set an beautiful example, in a Most Vulnerable, HELPLESS MOMENT you set the tone, your selflessness though unexpected, unwarranted, maybe undeserved, I assure you, it was UNWAVERING, you cared, and you took care of it, you took care of us, you took the TIME, YOUR TIME and made SURE that I HAVE THE DRESS! CLEAN, PRESSED, and BEST of ALL, IN HAND. Michael, you've provided a wonderful experience, ONE I'll not soon, or likely ever forget. Thank you Westwood Dry Cleaners Family, from my family to yours, with heartfelt appreciation and gratitude for the LOVE you showed. Sincerely, A.Davis 06162024 read more

Super disappointed, I took in my white down comforter that had stains and got it back with it looking worse than when I brought it in. Stains were not removed and I wasn't told any information regarding the cleaning of my comforter. read more

Very fast and simple dry cleaning. They were perfect for doing my heavy load of 15+ shirts and a few pairs of pants. Turn around was good and I was extremely happy with being recommended to this location. read more

Very friendly! Quality service, my coat was done when they said it would be. Very affordable, convenient location.

Terrible service! The employee was very slow and rude and acted he didn't want my business. He was more interested and whatever was going on on his cell phone. As far as the cleaning services go, this place is nothing special. I have been to many other places in town and will never return to this location. Do yourself a favor and take your business elsewhere!!! read more

Going to this dry cleaners makes me feel real actual resentment toward every drycleaner I have been to for the past twelve years. Westwood is FAST. They are Friendly af. They are smart and when I spill coffee down the front of my brand new white linen suit, they stick arrows on it and give it back to me (quickly) and I cannot even find where the stain was. I brought them a pair of pants from The Limited that completely ripped when I tried to open the pocket (you could see my underwear, egads!) and they fixed it, for less than it costs to get hemming done at The Limited or Nordstroms and in under a week. Why have I had only the crappiest dry cleaners experiences before finding Westwood? Usually they lose my clothing, input the wrong number into my account, or are just apathetic when it comes to customer service. Westwood actually lives up to the Yelp hype. I hope that they stay open forever so I don't have to go anywhere else (or at least until I retire please, kthnx). read more

Brought a few blazers, suit pants, and winter coats a few times here with good results. Reliable turnaround, fair pricing, good service. No complaints here! read more

Westwood deserves 5 stars and are "as good as it gets". They are not only the best dry cleaner I've used, their customer service is some of the best I've encountered in any business. I'll keep my review succinct and informative: --staff greeted me by name on my second visit and all subsequent visits. Amazing because months of time would go by between my visits. --have great attention to detail and work hard to get stains out. At times, this means cleaning a piece of clothing multiple times. --give customers a big, bright, purple nylon bag to take home to place articles of clothing in to bring back to them. --offer a great value. I don't price shop-around typically. I want someone who does a good job, and I'm willing to pay for it. However, they do a fantastic job and their prices are very fair and competitive. --are cost conscious. I had a large order of military dress uniforms and all the random pieces that went with it, like snap-in collars and sleeves, etc. They priced it in such a way to be the most economical. --have free suckers at the counter! They are a fantastic business, and while there are many other dry cleaners closer to where I live, it's worth the drive to North Ave and 87th in Tosa. read more

Pretty much the nicest people you're going to meet...and the dry-cleaning is done perfectly too!! I lived in Tosa, down the street from them. Stopping in once a week or so to drop off and pickup became a treat. Each time I walk in, the young lady and her husband get to know me. They ask about my family, my job, my car...and actually CARE what I have to say. So genuine. I moved recently to Oak Creek and yet I was driving all the way back to Tosa because I could not find the attention to detail nor the kind of friendliness that made driving in and out of that parking lot worth it. Just awesome! read more

These guys are killin it! They altered a blazer for my unnaturally tall husband and did an awesome job, except they forgot to close up the bottom seam. I brought it back and they were super polite and apologetic and said they could have it done within 15 minutes. I took a short trip to the library and they had it ready to go for me when I got back. They're so nice and really know what they're doing. read more

I have a fair amount of dry cleaning every month or so and this place is my go to in the area. They got a 3 day old pen stain (stain!) out of my favorite pants. Fairly certain they have magicians working the back. Plus great prices and quick turn around. Love this place! read more

Westwood Dry Cleaning is a great place to get your dry cleaning done. They are able to get the clothes cleaned quickly & for a reasonably price. One time I lost the ticket they give you to pick up your clothes & they were able still able to help me. read more

No complaints from me. Moved here, needed a new dry cleaner, Yelped a good one and landed at Westwood. They're always friendly, wait is reasonable, and my clothes are clean. What more can I say? If you live nearby and need a cleaner this is your spot. read more

I called 8 cleaners closer to my house and downtown and they all either turned me down or even laughed at my request for two shirts and a pair of pants for a wedding the next day. Westwood not only said no problem, but they were amazingly friendly and gave me a better price than any of the other places who couldn't even help me anyways. Smiling, courteous and SO personable the guys had me in and out of there in minutes with a wave and well wishes. Even recognized me and remembered my order right away. Thank you Westwood!!!! You have my business for life! read more

I have NEVER had a bad experience here in 20 years of strong patronage. Owners are so very friendly. I am always recognized, and never have any issues getting rush service when needed. read more

The owner told me to pick up my coat on anytime Tuesday. I went to the store on Tuesday noon. They told me they hadn't start cleaning yet! Keeping away from this store!!!! read more

Only 4 stars because they wouldn't honor a yelp coupon with check-in. But nice, professional and clean. Gave me a better price than the place up the street. read more

They have been doing our clothes for years. They do a really good job. They have never lost anything. They've gotten out every staying I've ever given them. And they have my telephone number memorized. Personalize service and they move really quickly. read more

This is one of the best businesses in the city of Milwaukee, hands down! The actual laundry service itself is fast and consistent and in 3 years I have never had an issue. But almost more importantly the staff themselves are an absolute delight. It is abundantly clear they like working together- and their customers and business are all the better for it! They insist on bringing my pregnant wife's laundry to her car for her when she's picked it up. And I've seen them do the same for countless other customers (elderly, mobility issues, etc) as I've pulled into their parking lot. Great service, great people, great prices, cannot beat it. read more