The lady at the front desk was quite short and irritable when I entered the store. She abruptly requested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back. read more

Horrible customer service. Lady at front desk is absolutely rude. Tried to use a coupon online and she told me I couldn't. Spent over $300 on drycleaning and told I couldn't use an online coupon. read more

I have gotten my dry cleaning and shirts laundered here for more than a decade and have found superior service and precision work to be the rule. The staff is helpful at the business location and any minor errors are handled immediately. In 10+ years some glitches are bound to happen, but it is how they are corrected that really matters. I use the home pick-up and delivery service. The driver is always on time, orders are always complete, and my little dog almost always has a little treat left for him in the door. What could be better? read more

Have been trying to take things to the whitefish bay cleaners for over a week. They dont answer the phone during the hours they say they have. Tried dropping off stuff today for my girlfriend and had nothing but problems. I left when they made it clear they did not want my business. Why the counter person felt the need to play twenty questions is beyond me. There was a very detailed note in the bag. But that seemed insufficient. Seems like only regular customers allowed. If you dont like answering 20 questions from someone wanting to get in your face I advise going somewhere else. read more

These folks are FANTASTICAL!!! I used to do business at Klinke Cleaners. They messed up half my clothes and destroyed two items. I was afraid to try anyone else. Then a friend of mine said to try Whitefish Bay Cleaners. I said "Whitefish What?...." He said they are great....the Best in the County! I took ALL my clothes to them to be cleaned and I'll be damned they got every piece CLEANED and Laundered RIGHT ON!! That was the best $200 I ever spent. To the management of this fine establishment .... Thank You Berry Mirch!!! read more

I have been taking clothing to this cleaners for past 10+ years. They do an excellent job on all types of garments. The customer service is excellent. Your clothing is ready as stated and cleaned very well. I would highly recommend this business. I have referred many friends to this cleaners and they too have been satisfied. I gave them 5 stars because it doesn't get any better than Whitefish Bay Cleaners. WP 7/10/19 read more

Working temporarily in Milwaukee, found this great dry cleaner / laundry. Easy drop off Thursday night, pick up when I returned to Milwaukee on Monday. Good service, friendly people, no issues with laundry. Once a shirt came back with something on the back -- readily did it over at no charge. A bit pricey for what I pay on the east coast but seems to be good price for their locale. read more

First time client. I took in 11 dress shirts for laundry, iron, with heavy starch. 3 of the shirts were brand new. The ironing was horrendous on all shirts, like they never found where any of the crease's of the collars, back pleats, or sleeves and cuffs were to be ironed. I had to come home and re-iron all of them. The new shirts looked terrible and they almost ruined them with steam creases in places where creases should not be. They charge 2.69 a shirt as well and don't even button more than 2 buttons to prevent wrinkling in your closet. They rubber banded the hangers together at the top to start the wrinkle process for you before you get them home. They don't put plastic collar holders in after their job is complete. And.... I don't think they starched them at all. Just terrible quality overall. read more

I had my wedding dress cleaned there. I got married in July 2015. I just opened my dress up for the first time to check it out and put it on for fun as I hadn't seen it in awhile. The bottom of my dress and my ribbon still have the same amount of black marks as they did when I dropped it off. To top it off they must have been very rough with my dress. A button inside that is meant to attach to straps was missing. I had also attached a fishing weight that I had kept for twenty years since I was a very little girl inside. It was one of the only things I had from my grandfather. The blue stitching was still there, but that little weight was missing. I had stitched it in between the dress tie straps and the flap that goes on the bride's back and even used a pliers to ensure it was attached tightly- and the area it was in, it was tucked in pretty well because it's a natural folded in area of the dress. I am extremely distraught at the lack of care of my dress and I would not recommend them to anyone getting anything special cleaned. read more

Don't go to this place. Extremely poor service. They charge outrageous prices and can't get out even the simplest spots. In addition, they regularly lose stuff, and then the owner, Charlie Mathers, is a real jerk about it and won't give you a dime. Like the owner, the employees have a real attitude. read more

This is some of the worst customer service I have ever had. I dropped off my wedding dress to be cleaned and preserved and they estimated it to be back in early October. They said they would call when it could be viewed before it was boxed up. I called them a week after it was supposed to be due back to me, completely finished, and it wasn't even cleaned yet. It then got cleaned but then it took them THREE MORE MONTHS to put it in a box to preserve it. I had to call them multiple times for updates because they didn't have the decency to tell me it would be late. They claimed they were "busy". I finally got it back after having to stop in there myself. I asked for a discount because it was so late and for all the effort I had to put in for their lack of customer service, and the "best" the owner, Charlie, could do was 10%. There's even a 20% off coupon on their website that they wouldn't honor. Don't waste your time or your money here. I'll never be going back. read more