I wish I could give a better rating. First, I don't dryclean much so maybe I am partly to…read moreblame...I brought in a cardigan my mother knit my father (over 70 years ago) to be cleaned and remove a spot. I wasn't sure of the source of the stain. I don't clean in it, wear it as part of an outfit. Its casual, but beautifully made. When I got it back, I asked if the stain was removed. It looked ok on the hanger, but when I got it home, the stain was darker, larger, the knit was stretched and it is now a square. I took it back. They said they tried, but the chemicals wouldn't take. I asked why they didn't tell me this; the attendant literally laughed. My issue: Shouldn't a cleaner tell you when they can't remove a stain? Do you need to just take it home and find out for yourself? Also, it clearly is worse. The stain is darker and has a stretched out squared. I guess next time, I take a before picture, and ask the protocol. The cardigan was not only well made, but lots of emotional connection.

Hi! I came here for my Wedding dress to be cleaned. I was having a very hard time finding a…read morereputable and safe place to bring my dress. I am so thankful that I came here. Not only were all of my stains taken out of my long satin gown and lace top... But it was a very fair price. They also offer preservation and wedding dress boxes. I would highly recommend this place to any bride looking to preserve/clean their wedding gown. And believe me I was worried I would not be able to get some of these dirt/beer/mud stains out ! Thank you.

Perfect quality cleaning and excellent customer service! We have been going here for years and…read moreeverything continues to Bo 100% perfect!!!!!!!

They destroyed my $1300 Canada goose coat. I paid $170 to get 2 coats and a duvet cover dry…read morecleaned. My coat looked almost new when I brought it in. I had Covid, and that's why I wanted everything cleaned. I was disgusted when I saw what my coat now looks like. The dye has been washed out leaving light patches all over, and the seams are torn apart in many areas. I showed my coworker my coat and she thought they gave me back someone else's coat-it looks so terrible. I took my coat back and the owner repeatedly told me that my coat was "shiny" when I brought it in, so they had to "soak it in chemicals and scrub". When I told her that they should have called me before scrubbing the coat so hard that it left holes, she said that they didn't scrub that hard. She refused to take any responsibility, and gave me the excuse that "Nothing like this has ever happened in 20 years." Taking this to small claims

I've been going to House of Roth for about a year now to have clothes dry cleaned, pants tailored,…read moreand a button fixed on a jacket. I've always been pleased with the quality of service and the staff and owner are friendly. I like that there's a convenient/large parking lot for easy access and I love the drive-thru option. My dog likes it, too, because he always gets a treat!

i have been using this cleaner for years. their prices are constantly rising. i understand things…read moreare higher than ever but their services are excessive compared to other dry cleaners. also, their seamtress prices are off the charts. i took a dress to have the zipper replaced. the person tried to insert a zipper that did not match any color in the dress. when i went back to pick up the dress, i believe the old zipper was repaired and not replaced. it was very expensive in the beginning just to have a zipper replaced. i hate feeling cheated. i am in the process of finding a new dry cleaner in the north shore. we will see. already, i have gotten cheaper cost for dry cleaning a ladies 2 pc suit. house of roth told me $20.00 for the 2 pieces, 2 other dry cleaners said $15.00. i will call 1 more before i make my decision which one to use.

Amazing service, great customer service, and experienced staff! They did a beautiful job with my…read moreunique tote made of heavy tapestry and embroidered with so many cats. I appreciate the hard work they put into mending my item. I also appreciate the reminder they texted me after I forgot to pick it up until 30 days after I dropped it off. The price for mending my tire was very fair especially considering the challenge of the fabric. I will certainly be a return customer. And next time not wait a month to pick up my item in time. Cannot recommend enough!

I leave this review as a one time customer, so take this with a grain of salt. I have been through…read moremany laundries and cleaners throughout the country, as I travel so frequently for week long stents, and have experienced the best and the worst. Joy Cleaners has been one of the best. I came in after a week worth of laundry with a flight the next morning. They were kind enough to have my laundry done the next day so I could make my flight, which is normally out of the question for them because of the high volume they handle. I was genuinely grateful they made it happen. I also want to add this: I have had some horrible experiences at other places where my clothing came back forever damaged, shrunk, stained, or treated like it did not matter. That did not happen here. Everything came back clean, folded, and handled with care, and it felt good coming back home to clothes that still looked like mine. On top of that, I was glad to support a local family business that clearly takes pride in their work. If you value good service and careful handling, in my humble opinion, Joy Cleaners is worth it.

Needed to take my Canada Goose Parka in for a cleaning before storing it until winter. The tag…read moresaid I could wash it myself but I just wasnt comfortable with that. I also had a Dooney & Burke handbag that was all discolored and I took that in as well. I looked on Yelp for a nearby dry cleaner and this one popped up. I met with Sam, the owner, who greeted me right away. He asked if I had been here before and I told him "Nope, I found you on Yelp". He seemed very happy to hear that. He did look over my coat and said it should be a pretty easy job. Runs about $35 but right now there is a 30% discount going on. Then the bad news, he looked over the purse and said he doesn't do them anymore, he was going to refer me to someone else but said it would be between $60-$75 dollars. I just decided that it wasn't worth it, and I'll just give it to my granddaughter to use. (she's 8). All in all I found him to be friendly and honest. Prices seem reasonable too. I probably should have waited to get my coat back before I wrote this review but I have confidence that everything is going to be fine

When I walked into the store, Sam, the male worker, was using the bathroom with the door open and…read morealso did not wash his hands before interacting with me at the front counter. Disgusting unprofessional, and just weird. They ruined my fur blanket and denied leaving a blue mark on it. I have photo evidence and although they are able to refund me the rather expensive $40 fee for the cleaning, my blanket was $98 and now has a blue marker stain on it. I would've been fine with the refund, but while talking on the phone, the owner was rather rude and patronizing. He kept interrupting me and laughing while I was talking. and they refuse to admit that they were the ones who stained the blanket. Dont go here, it's overpriced and they are careless and unhygienic. Wash your damn hands.

Brown Deer Cleaners has been used by my family for years and the services have been stellar…read more What concerned me is that a new payment policy (not posted) is to pay for the service up front. Without seeing clearly posted charges for the various items to be washed or dry cleaned, the upfront cost can be a surprise -especially if something occurs during the cleaning process. Another concern: having to be told "this is going to be expensive" before any payment was made. When you tell a customer about a cost that you think they can't afford, you are telling the customer to go elsewhere. I didn't drive up and walk through your door to hear not so subtle hints to take my business elsewhere. Post all charges -large print, clearly. Post what will be considered "extra charges" including any alterations that are available.

This place is entirely too expensive. I had 15 shirts dropped off and requested heavy starch on…read morehangers. When I got the load back I was charged $58.87 the pricing of this cleaners is predatory. I have lived in eight different cities around the United States, all a lot bigger than this Brown Deer village business, and $3.92 per shirt is ridiculous. While the demeanor of the owner/workers appear charming -- don't buy it -- first shoo around. Good services DOES NOT have to be exurbitant! I've had pick up and drop off laundry services in major cities that cost not quite as much. Again, shop around and don't be afraid to ask upon drop off if there any coupons that can be used.

Love this place! They always do a great job. The dry cleaners and the seamstress (or seam man)…read morealways do an amazing job. I had a hole in my jean jacket and they did a great job fixing. The family business is fabulous and a value for your money.

Always friendly service, Nice people, reasonable prices! Must give it a try for your dry cleaning…read moreneeds

The best thing that can be said about this place is that dry cleaning is a very subjective…read morebusiness.... they live to overcharge! There are other cleaners in the area that are half the cost.

These folks are wonderful. I honestly don't use any other dry cleaners so I won't compare the…read morepricing, if they are high however it's a small price to pay for great service. On occasion I've had to ask for rush cleaning and they've always helped out with no up charging. In addition to cleaning I've had alterations done and again great. I've had motorcycle jacket collars sewed down, "speed opener" pockets added to bartending pants and most significantly a suit fitted all these things were done wonderfully at at a reasonable price. The husband and wife who run the store are great and attentive and it was disappointing to hear that they are looking at retiring in the next few years but no doubt they've earned it. Enjoy them while they are here!