I LOVE HEB AS MUCH AS I LOVE SMALL TOWN GOSSIP! I had been…read morelooking forward to stepping foot on Texas soil and visiting my favorite Texas grocery store, HEB, for the last 4 months! I Was a regular shopper at the HEB in Bastrop. Then I moved to Georgetown and was a regular shopper at the 3 HEBs in Georgetown! While staying in Lockhart, this weekend for a family wedding, I went to the local HEB. It wasn't the HEB, I'm use to shopping at. It was much smaller and older. That part wasn't a big deal, because Lockhart has a smaller population and that store has been in the same location for a long time. I went in to grab some flowers to bring to a local friend of mine, that invited TV (The Villain, my husband Ray) over for a BBQ. I was also going to grab strawberry shortcake fixin's. I went to pick out flowers and half of the selection was wilted. There was a young lady vacuuming the floral section, that clearly saw me waiting to peruse the rest of the flowers. She took her sweet a$$ time vacuuming. I patiently waited. When she was finished, she shot me a snotty irritated look. I'm not sure if she was mad that she had to vacuum or that I patiently waited. This is NOT the customer service I'm use to receiving from HEB! That was the first time I saw an HEB employee unhappy to be working at HEB! I was as confused as a fart in a fan factory! (Personally I've always dreamed of working at an HEB, if Ray aka TV (The Villain) divorces me. I would move myself right back to Texas and work at an HEB) The good news is, this HEB carry's a lot of my favorite HEB products! They carry my Cobb Salad, that I use to eat at least 3 times a week! Their tortilla chips with Sea Salt! Their Ice Cream is to die for!!! Their coffee! I could write a novel about HEB products, but I don't have time. Bottom line; HEB has great prices and products! I've missed you HEB!!!! PS. I would love an HEB t-shirt, I wear a women's size medium SSDGM, Elaine

It's a standard HEB this no super HEB. It's conveniently located for us when we are heading to the…read moreranch. Keep in mind it is presently in the midst of a remodel so it is crazy time amongst the aisles. Do yourself a favor and find a parking spot away from the crowd as the spots are tight.

The staff can be short, but only if you come in during busy hours. I've never actually had a…read moreterrible experience here, because I always call ahead when it comes to re-filling my prescription. Reliable, competent staff that gets the job done. Not overly friendly, but there is also a high customer density in this area, so it's understandable that they get tired of putting up with demanding people after awhile.

So I made an online order and one of the items was ordered wrong. Xitlali Escobedo was dressed as…read morean angel and she was. She got in touch with the manager and canceled my order and assisted with selecting the correct item I needed. She had a smile and was patient . Thank you for her assistance and kindness. She also price checked some items for price for me and packed my in store order just right. And made small talk with me the whole time.

Our first experience using the lab area at Walgreens was, unfortunately, very disappointing…read more When we checked in, only two people were waiting. Then more people came in and more and more. We watched person after person use the check-in machine and get called back before us while we continued waiting patiently for about 45 minutes. At that point, we spoke directly with the tech and explained that we were there for a urinalysis and really needed to go because, well, kidneys don't exactly wait politely. She told us she would get us in after the patient she was currently seeing, so we trusted her word and stayed. Then that patient left, and instead of calling us back, she called someone else. She then told us, "I know I told you that you could come in after that patient, but this other person has an appointment, so all appointments have to go first." The issue isn't just the wait time. The issue is communication and keeping your word. We did not know appointments were required or strongly preferred because nobody explained that to us when we checked in. Had we known that from the beginning, we could have made a different decision instead of sitting there for nearly an hour believing we were next. I understand businesses have policies and schedules, but clear communication matters. Trust matters. Unfortunately, this experience left me feeling dismissed, and because of that, I personally will not return or recommend this location unless someone already has an appointment scheduled ahead of time.

Very poor service. They gave me cropped photos with parts of the image cut off, and the employee…read morenever showed them to me--she just put them in the bag. I thought they would do a good job, but I was wrong. I do not recommend them and will be leaving a negative review.

SHOUT OUT to Elizabeth at the Walmart pharmacy in Lockhart Texas. I had a unique situation that…read morerequires luer lock syringes, and she was able to help me acquire them with ease. We are so lucky to have people like her at our local Walmart!

Customer service is almost nonexistent on sundays. There are rarely more than 2 cashiers at the…read morefront and the self checkouts have lines that wrap around. And dont even get me started on the department assistance. I walked around looking for someone and couldnt find as anyone. I stood in o e department after I called we with my personal phone for assistance. I'm. Still waiting and its been over 10 minutes since so.eone was paged to assist me. I am writing this while I continue to wait. Walmart in Lockhatr is consistently like this.

Why do they bother to contract with big companies and then not staff their pharmacies? Even when…read morethere are 8 people standing around you still have to wait for prescriptions called in at least 24 hours beforehand. I just don't get it.

This pharmacy is frequently out of prescribed drugs. The pharmacist is unable or unwilling to help.read more

These are the most accommodating people. They saw that I had a need and fulfilled it. Praise God…read morefor them. I love this pharmacy.

They go above and beyond! I came in after wrapping up an appointment at a doctor's office in the…read moresame center. I was waiting for a while because the doctor hadn't sent them the prescription yet. They kept refreshing their computer and notifying me ("still don't have it!"). Ultimately, they ended up walking next door to the doctor to pick up my prescription. If that isn't amazing service, I don't know what is! I couldn't recommend them more.