I've been working with TTL since 1978, in fact, my account number is 11. Wonder who the ten…read moreaccounts ahead of me are? The Cross Family have served the community with blood and sweat for many years and now include Reno besides their Truckee and No. Lake yards. From the lumber/supply yards to the design center and door shop, they are a one shop stop store. Gotta say, I do miss the days of working with Ruth for my remodel jobs, but she's retired and I don't do remodeling any longer. Keep it going TTL.

I can't really recommend this place if you're not a contractor. You're better off going to Reno for…read morehalf the price. There may not be much customer service at the big box stores, but there is zero here. I waited to post a review after my first few visits to be sure, but after multiple visits now for work and personal use, I have yet to have a good experience here. I will not be returning, I'll just stick with ACE and Home Depot.

Ryan and his team at Whiteface are fantastic! I hired them for a kitchen and bathroom remodel. The…read moreentire project was smooth and the work was flawless and exactly as requested. As a new home owner, I don't have much experience with projects like this. Ryan was incredibly helpful, always happy to answer questions, and provided excellent guidance and advice. Every interaction with the team was friendly and professional. They were very flexible, accommodating, and thoughtful - which was very appreciated since my wife and I occupied the house throughout the project. Small touches like reordering pieces of the work to ensure we had running water at all times made the experience so much easier for us. They showed a lot of attention to detail, and they even left the house cleaner than when they arrived! I will definitely be hiring them to do more work in the future.

Thank you Ryan for responding to my review…read more I have all of our emails and correspondences to substantiate my facts in the review and am happy to be a reference to anyone who is interested.

Blake is completely unresponsive. He told me he was going to prepare a quote for me but never got…read moreback to me and has not answered or returned my calls. In my experience it's best to avoid a business that was taken over by the founder's kids.

They are amazing and super kind. I would recommend them if you ever need your floors done. This…read morefamily truly puts their love into their work and you will know what I mean when you see their work!

Pacific Shore Stones has the best selection in natural stone/Quartz slabs along with exceptional…read moreservice in the Reno/Tahoe area. If you are planning a remodel or new construction, I highly recommend their highly knowledgeable and friendly staff who demonstrate a high passion for their products. Their willingness and expertise to guide you through their vast array of slabs is remarkable. They will take the time to understand your project requirements and preferences ensuring you find the perfect slab that fits your needs. Whether you're a homeowner or a contractor, Pacific Shore Stones is your go-to-choice for all your upcoming projects and they will deliver top-notch service, products and pricing to elevate your space to new heights.

For my house remodeling, I was in the market for countertop stones. Honestly there are so many…read moreoptions to choose from and one can be easily confused by. Alex and Bryant are so patient and helpful. They reached out the manufactories multiple times to get me the best option and best pricing. They are responsive and knowledgeable, repeatedly sent me pictures of stones for me to decide. I am super happy with my experiences with Alex and Bryant, will definitely reach out to them for any future projects and share my experiences with my friends.

1/18/25- Last stop…read moreto see if they would accept my kitchen faucet.. Four stars because they did! Drop off donations is located in the back of the store- Not to compare to the fun stores in Redwood City- and the bay.. Walked in and surprised how big and semi busy. Nothing to take home- a good thing as I am spring cleaning.. lol..

It's a big store the prices are reasonable. The staff will help you if you ask. They are friendly…read more They have a good selection of used products.