Perfect day trip--great way to explore Newport and Jamestown…read more While winging it around Newport this past weekend, our thoughtful server at the White Horse Tavern recommended we check out the Jamestown Newport Ferry--and it turned out to be one of the highlights of our trip. We arrived casually at the dock around 10 AM and hopped on without much planning. Our first stop was Fort Adams, where we enjoyed some surprisingly interesting historical sights. The timing was perfect--about an hour and ten minutes later, the next ferry arrived and took us to Rose Island Lighthouse. That visit was a standout. The guide was excellent, and we were fascinated to learn you can actually stay overnight at the lighthouse--definitely something we're planning to do in the future. (Fair warning: if you're not a fan of birds or geese, you might want to skip this stop.) Next, we cruised over to Jamestown, where the ferry crew recommended the Narraganset tavern and dinner at JB's on the Water. Enjoyed both. We were back in Newport by around 7 PM, totally relaxed, and without ever feeling rushed. Fine people, friendly staff, no stress--just a great way to experience the bay. I highly recommend the Jamestown Newport Ferry if you're visiting the area.

I was way too late to the ferry game this year, and only recently rediscovered how much I love…read morecrossing the bay on the Jamestown Newport Ferry! I am currently in a musical in Jamestown, and always try to take the boat over when I can- it gets me in the right zen headspace to do my best at rehearsal, and what better way to soak up the last few warm days before we head into fall and winter? The ferry offers different ticket packages (I usually just go for the discounted "Evening Special" ticket, but there's a daylong "Hop On Hop Off" pass where you can travel from Jamestown to Fort Adams, to Downtown Newport, and even the Rose Island Lighthouse at leisure. If I had more free time, that would be a great way to see the area for sure. Prices are reasonable (20-40 USD per guest, depending on the ticket type), and it's a wonderful way to see the City by the Sea on the sea! The boats are rustic but comfortable, with padded benches and enough seating for 20-25 guests per vessel. The crew is friendly, and alcoholic and soft beverages are available for purchase on board. Definitely add this fun ferry crossing to your itinerary next time you are in Newport!

My husband and I, along with another couple, decided to visit Fort Adams. We had an amazing 2-hour…read moregolf cart tour of the fort, and it was one of the highlights of our visit! Our tour guide, Rob, was absolutely fantastic. He was incredibly knowledgeable about the history of the fort and brought it all to life with fascinating stories, interesting historical facts, and a great sense of humor. Rob struck the perfect balance between entertaining and informative. His funny anecdotes kept everyone engaged, and you could tell he genuinely loves sharing the history of Fort Adams. The golf cart made it easy to see so much of the property while comfortably enjoying the beautiful scenery. If you're visiting Fort Adams, I highly recommend taking this tour--and if you get Rob as your guide, you're in for a real treat. Five stars!

Our guide BJ was very knowledgeable about the era and the fort. He inserted witty humor to keep it…read morefrom being dry. We enjoyed going into the officer rooms, the rooftop, seeing all of the important restoration work, going in to the listening tunnels and hearing about the designer and the reasons for the design decision making process. Highly recommend. You do have some challenging stairs and uneven floors ( tunnels) but bj did his best to make sure everyone was included as much as possible. The tunnels are low ceilinged and dark. You only get to see these if you are on the guided tour! Dont forget to take a selfie in the dark tunnel...

Getting across the channel to an island from an island is one way to get there. If you don't go…read morethe long way along the south shore in a 4 wheeler then the ferry is the way to go. The staff makes sure that you enjoy the five minutes across between Edgartown and Chappy. The Captain is always attentive getting you from one side to the other on time There is a parking lot on the Chappy side where you can park and spend the day in town.

Also home to skydive newport and helicopter tours, this is a much less congested and traffic free…read morethan tf green. Mostly just private flights for the rich, but this tucked away airport has all you could ask for.

Pretty small airport with pretty easy access. $5 each for parking and landing for out of state…read moreaircraft. Runway 34 is fairly short and lots if birds around. FBO didn't seem to be always manned due to their other operations; they officially close at 4 local. If using 34, the turnoff for parking comes quickly, so expect you'll have to turn around on the runway; make sure you make the appropriate radio call!

Ended due to high wind and surf at Oak Bluffs. Nice, albeit non-talkative people. Got us on and…read moreoff without any further trouble, and everything seemed to go OK. PA could be louder, to better here the announcements, but otherwise it's not a bad experience.

The Ferries were diverted from OB to VH today due to high surf. I am waiting to get off the island…read moreon an earlier ferry than what I have booked. I received both a text and a phone call this morning from Amy at the Steamship Authority to let me know about the change in plans for my afternoon ferry. I call that great customer service. Amy even called me back to let me know that the blue line was operating. Not sure if I will get a spot on the next ferry off but I am hoping.

This adventure was so much fun for our family. Our kids are ages 7 and 5. They loved it. Very…read morejoyful.

Absolutely enthralling experience for our 3.5 year old this summer. Worth every penny (and then…read moresome)!

My wife and I stayed here for our first trip to the Island. We really liked our "little apartment"…read moreset up. We had an upstairs unit that has its own private entrance. There are two rooms, a living room, a kitchen and a clean bathroom that was a bit tiny, but very serviceable. Everything was clean and tidy upon our arrival. The service was fine. We never tried the breakfast, so I can't help you there. The location was 10 to 12 minutes of walking from Main St, which for us made it very convenient. We would stay here again. And we may on our next trip to the Island.

We received a bed and breakfast gift card for our weddng and decided to stay at this highly rated…read morebed and breakfast in Vineyard Haven. My wife and I were so glad it was free because if we paid, it would have been robbery. The location is not bad, sittng on top of the hill from the downtown area of Vineyard Haven and what ever you do, dont take a cab from the ferry. We took one and we could have walked and it was a rip off and they got lost to boot. The place is a regular under construction suburban house with a pool but something out of the 1970's with shabby interiors and just an all around mess of an inside. The inn keeper tries to hide the shabby quality but the furnishings are dated and old and falling apart. The set up is a disarray of rooms and apartments that are furnished with cheap furnitiure and rugs and uncomfrotable beds. The rooms were filthy and the bathrooms were nasty. The steet it sits on is quiet and but is tucked a ways back. The breakfast served was trying to be good but was lacking quality. the place really should close down and not boast being a 5 star bed and breakfast because it is far from it. There are so many places to stay on this island, if you are going to spend the money, you can do a lot better than this spot. It is a downright rip off for the quality. Skip it.

A fun day touring the Cape Cod Canal. The tour guide was great, informative without being dry…read more You pass under the railroad bridge, Bourne Bridge, and Sagamore Bridge. It's a no-wake zone throughout, so it's a calm, peaceful ride. Its inexpensive, and is a fun thing to do on a nice day like it was.

Hy-Line Cruises Customer Service Complaint…read more My experience with Hy-Line Cruises on Wednesday, August 19, 2026, raises several legitimate customer-service concerns. The biggest issue is not simply that I misunderstood the departure location; rather, it is that the staff failed to communicate clearly, failed to proactively notify us of the cancellation, and then charged us an additional $11 without adequately explaining the change in service. I want to make clear that I am not complaining simply because the original cruise was unavailable. I understand that circumstances, including weather, can affect scheduled cruises. My concern is with the manner in which the situation was handled by the ticket-booth staff. I would like to address the following: Website confusion: I purchased two tickets online for what I believed was the two-hour Cape Cod Canal Cruise departing from Hyannis. Based on the information presented on the website, I reasonably believed I had selected Hyannis as the departure location. The website was not sufficiently clear or user-friendly to prevent this confusion. Poor communication at the ticket booth: When I arrived at the Hyannis ticket booth, the male agent asked whether I was there for the 4:15 p.m. cruise. I explained that I was there for the 4:00 p.m. cruise and showed him my booking on my phone. He then told me that I was in the wrong place. When I asked where I needed to go, the conversation became confusing, with the agent repeatedly referring to "the other end" without providing clear directions. Inappropriate and unhelpful information: I was eventually told by the female agent that I needed to go to Onset. When I asked where Onset was because I was not from the area, I was told, "Boston," followed by the statement that unless I could fly, I would not make it. This was an extremely unhelpful response to a customer who was simply trying to determine where the cruise departed. No proactive communication about the available alternative: I was eventually told that there was an ice-cream cruise departing from Hyannis at 4:15 p.m. The female agent stated that she would have to ask the captain whether my companion and I could go on the cruise. I agreed to wait. I had to approach the booth for an update: At approximately 4:16 p.m., I noticed that nobody was boarding the vessel. Since no one had provided us with an update, I returned to the ticket booth and asked whether the captain had approved our boarding. Only then was I told that we could go on the cruise. Unexpected additional $11 charge: I was then told there would be an additional $11 charge for the two of us. This was never adequately explained. I had originally purchased tickets for a two-hour Cape Cod Canal Cruise, and I was now being placed on a one-hour Hyannis harbor cruise that served ice cream. I do not understand why I was required to pay an additional $11 for a substantially different and shorter cruise. I believe I am entitled to an explanation of how the $11 additional charge was calculated. Failure to inform us of the cancellation: After being given the new tickets, my companion and I walked toward the boarding platform. There was a rope across the walkway, preventing us from boarding. At that point, my companion approached the ticket booth because I did not want to deal with the two employees again. She was then informed that the 4:15 p.m. cruise had been cancelled because of high winds and that we had been moved to the 7:00 p.m. cruise. We were never notified: This is perhaps the most troubling part of the experience. Had I not returned to the booth at approximately 4:16 p.m. to ask whether the captain had approved our boarding, and had my companion not subsequently approached the booth after seeing the rope across the walkway, we apparently would have continued standing there without knowing what was happening. At no point did either employee proactively tell us that the 4:15 p.m. cruise had been cancelled. Last-minute change to our plans: We were ultimately moved to the 7:00 p.m. cruise, which substantially changed the experience and timing of what we had originally purchased. I understand that high winds can necessitate a cancellation, and I am not blaming Hy-Line Cruises for the weather. However, passengers should be promptly and clearly informed when their cruise is cancelled or rescheduled. Overall Concern The entire experience at the Hyannis ticket booth was unprofessional and unnecessarily confusing. The initial problem may have originated with my misunderstanding of the online booking information, but the situation was made considerably worse by the manner in which the employees communicated--or, more accurately, failed to communicate--with us. At no point did the employees provide a clear explanation of what had happened with my original reservation, clearly explain our alternatives, explain the additional $11 charge, or proactively inform us that the 4:15 p.m. cruise had been cancelled.