Thank you to Mick! I…read moream back on the road after an incident with a concrete pole in a parking lot. Mick was there to save me! He was timely, professional, kind and did not further damage my car! Thank you Summit Towing

He has destroyed AAA premier and all other Lemele of AAA for people around here as he makes you pay…read morea drop fee and they sit at his lot for as long as he can before you get to come pick it up. Thanks Dick! Or I thought your name was dick

I would definitely recommend Black Lake. The receptionist was friendly and very helpful. They had a…read moretruck out to me within the hour like they said and the tow truck driver Dominic was both polite and professional. I can't see why anyone wouldn't give these guys a five star rating.. also the tow truck was clean and not fumigated by hanging fragrance trees or glade plug in crap..

We just had a severe and rare snowstorm here in Olympia and my car was stuck halfway up my long,…read moresteep & slippery driveway. GEICO's roadside assistance team said they couldn't send a tow truck for 24-48 hours. I looked at Yelp and Black Lake Towing was well recommended. I called owner Brandon at 6:30 am and they were just opening for the day, he said the could reach me first call, and arrived a little over an hour later. They were extremely knowledgeable, courteous, told me the cost upfront and got to work. They pulled me out and I was back on the road in 30 minutes. I can highly recommend Brandon/Black Lake towing.... a pleasure to do business with and experts at their business.

I had a little mishap with my vehicle and I was able to get into Olympia auto body fairly quickly…read more They were able to repair my vehicle without breaking the bank. I appreciate their professionalism and their customer service is spot on!!

Sahara and the team there are awesome to work with. From the front Desk to the guy helping me get…read moreto the rental car.

Thank you thank you thank you "MARIO" it was a short distance but he was quick and very…read moreprofessional. Happy guy and loves his job... he saved the day for sure... thank you again....

Called for a tow on 1/15/26. Danny Shepherd came out to do the tow. He tried to jump the car, but…read moreaccidentally did it backwards and reversed the polarity and caused a blown fuse and scoring. I saw him reverse the cables after sparks and smoke came up to try the other way. Car was towed to Lexus at Fife and they confirmed the damage and that it would cost over 1k to fix. Called Waqas Butt who may be related to the owner Arif Butt who told me that the employee did nothing wrong and that sometimes sparks and smoke can happen when trying to jump a car. Also told me that the car had a battery issue already and that it wasn't their fault. Car was fixed at Lexus, they replaced the battery as it was under warranty but I was charged $1055.85 to fix the blown main fuse. Has been incredibly frustrating that despite proof, Secure Towing is unable to take responsibility for an error they made. I have already followed up with Lexus as they were contracted with Secure Towing to do their roadside assistance and sent all the photos and documents they requested. I'm not worried about recouping the money as it was so obvious that it was Secure Towing's error that I'm 100% going to get my money back. But it was extra time and energy wasted due to actions of a dishonest company. If they're going to lie about something so obvious, what else would they lie about? Scummy business, stay far far away.

Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

Lacey Collision's customer service and quality of repair are truly unsurpassed. From start to…read morefinish, the entire experience was seamless and professional. Their team communicated with us every step of the way, keeping us informed about the progress and making sure we always knew what to expect. What stood out most was how they advocated for us throughout the insurance claim process. They took the time to explain things clearly, worked directly with the insurance company, and made sure everything was handled properly so we didn't have to stress about the details. And the results speak for themselves .Our car came back looking better than new. The attention to detail and craftsmanship are exceptional. You can tell they take pride in their work. If you're looking for a shop that combines top-tier repairs with outstanding customer care, Lacey Collision is it. Highly recommend!

They kept me updated on my repair, and did and excellent job! They also detailed my car so it was…read morelooking the best it has for a while.

These guys can fix everything. They are honest, extremely knowledgeable, and answer all questions…read more Also very fair prices. The owner is a great guy as well as all his staff. I wouldn't trust anyone else. My family and extended family and friends bring their cars here too.

My old work van basically stopped running near downtown Olympia. A friend suggested Jerry's…read moreAutomotive as local, honest, and good mechanics. Three jumps later, the van limped into Jerry's in the afternoon. And died. So not only do they do towing, they fix stuff too. I had no idea. They diagnosed, ordered parts, called me, and I picked up my van the next morning at 8:00 am. I highly recommend them.

These guys have earned my trust time and time again. In reality this is the only shop around that…read moredoes not BS with you and will get things done. Good value and great communication. I have continued going them despite living farther away. If you have a subaru, you NEED to check them out. If you have other makes, you still NEED to give em a try. Best around.

Great Shop!! Only place I will take m cars to. I trust the work, they don't try to gouge you on the…read moreprice. They are honest, and genuine. Service is great.