Wow! This company was very fast to respond, came out same day for quote and did an excellent job…read moreon my roof! I cannot be more pleased!! Highly recommend!

Service and advice is second to none. In addition to the knowledge and capabilities, the care and…read moredevotion, towards helping a client are amazing! If you want quality service, and efficiency, Rey and Eagle Eye are who to call!

The company is deceptive when they start the job and they overcharge…read more They start the job with an iPad they hold and ask you to "sign here" and "sign here", etc. we need your approval to get the job started - nothing about what you are actually signing while your house has water damage and you are in crisis because this has never happened to you before - a little predatory in my opinion. Be careful what you are signing and take the iPad from their hands and READ EVERYTHING carefully. They overcharge, their pricing is not based on the region, it is whatever they want to charge. Did they do the work, yes. Was I satisfied with the work, yes. Did they try to put a lein on my house, also yes.

Worst experience EVER with a company. So bad that we tried to FIRE them halfway thru but USAA…read morewouldn't let us without it being an even BIGGER nightmare than we were already going through so we just had to keep going. Horrible communication! Never on time. Like HOURS late. OR just never showed up at all. Never a phone call. I went outside to walk my dog one morning and they are sitting outside my house!! They weren't even supposed to be there that day! Freaking make up your mind. Are you showing up or not. It was honestly just laughable. My husband and I didn't know what the heck was going on at this point. This was when we called USAA to try to fire them. After this god awful experience was over and I signed all the documents saying EVERYTHING was completely done.....they come back trying to nail us for $700. Our insurance said it was a BOGUS charge and we are not liable for it. My advice? Go with ANYONE else! If you go with these guys, record every conversation.

In June 2026 Aladdin cleaned two 10'X14" Turkish carpets for me. One was 26 years old and had dull…read morecolors because it had never been cleaned. After the Aladdin cleaning the colors were vibrant and the carpet looked new. The second was a new carpet but had cat staining on it. After the Aladdin cleaning the stains were gone. The delivery men were great to work with. I am very happy and would like to thank the clean staff and management of Aladdin. Great job everyone! Dan

I took our frayed rug to Aladin for restoration. When I dropped it off, we discussed the…read morerestoration and was told it would take about a month to complete which made sense based on previous research on restoration processes. About 3 weeks after we dropped it off, I received an email and text stating the rug was ready for pick-up. But when I went to pick it up, I was told it was not ready and the 'system' sometimes sends out false messages. About a week and a half later, I received another message the rug was ready for pick-up. Once at the store, I inspected the rug and was shocked and somewhat incensed at what I was looking at. The rug was destroyed. Instead of restoring the damaged portions, they cut them off and sewed new binding/edges. Had I known they were going to do that, I would have never taken my rug to them to restore. They blamed it on a communications issue. I took the rug to them to restore based on favorable reviews, their name "Aladin Cleaning and Restoration," and longevity. There are companies in San Antonio that actually do restore rugs, I just chose the wrong one that does not have the capability and capacity to do so. The rug they destroyed was purchased when we lived in Europe and has significant sentimental value ... can never be replaced! Now it is going to cost significantly more to have the carpet restored based on Aladin's actions.

They were unable to help me but they did respond to let me know so I wasn't left waiting in a…read moresituation that sent me to the emergency room due to off gasing issues, poor air quality and three leaks flooding the kitchen from the ice maker, a leak in the bathroom and indications that the prior tenant had the same problems. This caused black mold.

A 5-star review is certainly not enough stars for the work of Fusion Environmental Engineering…read moreGroup. Due to mold infestation in our HVAC system and duct work, cleaning the duct work was not a viable option. After conducting extensive online research, Fusion Environmental Engineering Group in the Austin, Texas area was selected to evaluate and test the air in our house for mold. Fusion Environmental Group provides Residential and Commercial Mold Inspections, Indoor Air Quality Inspections, Residential Asbestos Inspections, VOCs, and Formaldehyde Testing. The Austin Fusion team of Rick Weir, Mold Inspection Consultant, and Chantell Kirwyn (Tamer of Details) were outstanding in their interactions with us throughout the entire process. Rick Weir conducted extremely thorough mold and air quality inspections. Rick and Chantell are a joy to work with. I cannot say enough good things about Cary Kraft, Senior Project Manager. Cary Kraft's clear and in-depth communication throughout the project provided us with peace of mind. Cary also ensured that we would know every detail regarding the project so that there would not be any surprises. We never expected we would ever need an Environmental Engineering company in our lifetime. The Fusion team made the mold inspection and step-by-step process as painless as possible. If you are unfortunate enough to experience a mold problem that requires professional analysis, rest assured Fusion Environmental Engineering Group is the first company you should call. I highly recommend Fusion Environmental Engineering Group.

Arrived on time; quick, prompt, professional service. The plumber was quite knowledgeable about the…read moreproblem at hand.

when they came out they got right to the job however when telling them during the restoration that…read moremy foundation was not looking right after they dug under my house I was told not to worry about it. I now have a huge crack across my living room floor the front of my house is cracking and noticed several cracks in my ceiling forming. called management and was told I would get a call back the next day and they would send someone out to look. They charged a horrible amount to tear up my house leave me to clean it and try to figure out how to pay for the repairs to all the walls they tore up. paid extra for another home inspector to come out and now my bill is over $40,000.00 just to get my home back to the way it was. on top of all of that I will have to hire someone to fix my foundation and put the dirt they dug out back, fix my foundation and walls. I must say the guys that were tearing up everything were very polite. A single broken pipe under my house will have cost me almost as much as we paid for the house. feeling very taken advantage of for sure!

Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

So grateful to the Canco Team! I would highly recommend them to anyone! This is an honest,…read morehard-working family business. Our hot water heater had a leak, but we didn't think the damage would be too extensive, but we called Canco just in case. Matt and Gavin immediately came out and assessed. Thank goodness because the damage was so much worse than we imagined. The water had spread underneath the flooring across 5 rooms of our house. We would have been stuck in a moldy nightmare if it wasn't for Canco. They advocated for us with our insurance. Their work was fantastic- our water remediation, pack out, demo, re-floor, and pack-in. Kenneth, Joe, and Jessie were awesome to work with- which means a lot coming from me because I can be a bit of a "Karen" ;).

From the owner: Water and Fire Restoration…read more Here at Canco Water Restoration we keep it simple. We put God,Family and our customers first not porfits. Just remember when the elements attack Canco has your back..

My elderly mother found mold in several areas of her home. Called ServPro and Billy was able to…read morecome over right away. Gave us an estimate that was much lower than we expected, and did the mold remediation quickly and correctly. They were both friendly and professional, and I would highly recommend ServPro!!

I cannot say enough good things about ServPro of East San Antonio. My house was flooded when a…read morebathtub ran all night and overflowed. John and Jason were quick to respond on a Saturday morning and by 11am a whole crew was at my house doing demo and setting up dryers and dehumidifiers. Jason, let me know almost everyday what the plan was for the following days and stuck to a very tight schedule. Everyone was so professional and did SUCH a good job. Amanda and her team were great with packing out my belongings and took a great deal of care and pride in their work and making sure everything was securely packed and wrapped. After the water clean up, ServPro also did the repairs to my home. John was always available for any questions and was very helpful and professional. The guys that did the work were fantastic, and if you get a chance to work with Adrian, you're in luck. My house looks better AFTER their repairs than it did before. John assisted me with my insurance process when he didn't have to, and was so nice and understanding. It takes a lot for me to give glowing reviews, but I literally have recommended them to multiple people already and would not hesitate to call them again if I needed this service. If you're on the fence about a company to use, call them. I promise it will be a great experience!

Fast excellent work at a fair price. They communicated well, set a date and showed up on time. I…read morewould highly recommend.

The team at Voda was tremendous in helping us resolve a concern that we had with one of our…read morebathrooms. They responded timely and communicated very well. The service provided was exceptional and we would highly recommend! A shoutout to Brandon for his professionalism.