I LOVE whataburger!!! They always have a great product but I gotta say, speed up the line for crying out loud! I don't want to spend 20 minutes of my lunch realizing how hungry I am while waiting in your drive thru line! The foods incredible since 1950 but three stars for always making me wait! read more

Whataburger - Almost there! - Fast Food Near Me - Fort Worth, Texas

Be prepared to spend atleast 20 minutes at the drive through every time.. there's no winning with this place, u will either wait in line forever, or sit at the window forever read more

1/5 they forgot my pickles and didnt remove onions they gave me a apple pie instead of a cinnamon roll and didnt give me my gravy

I have visted this location about a few times since living in the west area...Well tonight was great(as i thought) when ordering my food. Specifically as i ordered my food. I stated... No onions, No seasoning, No lettuce, No Mustard, add Mayo and NO salt on my ff PLEASE NO ONIONS... I didn't bother to check my food bc ive never had a bad experience, from here as i THOUGHT! i get home. To open my food and i have ONIONS AND KETUP and pickles on my ... I was highly dissatisfied because, i think if a customer specifies what they want it should be done. I hope someone lets this location know, that the cooks need to pay attention when the request populate on the screen. Not doing what you want to meet the drive thru count number... P.s. i never asked for ketup either . read more

Whataburger - still wasnt listening... - Fast Food Near Me - Fort Worth, Texas

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If I could give this Whataburger zero stars I would... this is by far the worst Whataburger I have ever came across! The service is horrible, the drive thru employees have no clue how to take an order, and the wait time is unbelievable!!! This is closest Whataburger to my house, and I keep going back to see if maybe for once they can get my order correct and it seems impossible. I have never been one to leave reviews, ever, but if possible stay away from this Whataburger. read more

Had to wait for 40 min for my food and went up to the counter to make sure it was still on the way twice. Finally got my food and left and they didn't give me my fries. I was not going back so I just left. read more

Terribly slow service, morning and night. I will say they always get my order right and it's fresh. Just don't go when you are in a time crunch. read more

Had a very long day at work and was starving! I was craving a juicy burger. Waited 20 minutes just to get COLD food. I was too tired to drive back and don't know what I did with my receipt to do the survey. This is not the first time it's happened, unfortunately. It's worst when you're looking forward to something and are disappointed! read more

Whataburger is my favorite!! Sometimes I go to this location and the food is fresh and SO good then other times the fries aren't fresh and the meat tastes like it's been sitting out....I use to work at Whataburger (back in the day) so I know the meat is supposed to be cooked to order, but I also know meat was cooked ahead and set in a pan with a little bit of water on the side...so that's exactly what my meat taste like here....it's not good....if I need to wait for it to be cooked FRESH then I will. Whataburger is too good to be serving cold/almost hard fries and Burgers that aren't as good as they should be :( So management PLEASE make sure fresh/hot food is being served and employees aren't just being lazy!! read more

The service was terrible. I stood at the front counter for at least 10 min while everyone just looked at me and another customer from the back. Also over heard a worker say he was really high. And I I wanted was a quick in and out to go order. Definitely lost my business at this location!! read more

This place is extremely slow in the morning.... don't stop if you are in a hurry! You will be late to wherever you are going!

so we ordered a normal order they messed it up 2 and a half times after confirming our order multiple times I am a hunger player and this upset me to the max I just wanted my burger but customer service was just great read more

I used to not like Whataburger. I recently moved here and this is the closest place to eat to my apartment. This whataburger changed my opinion on the whole chain. Wonderful service, very nice employees, and great food. read more

Great customer service, the best I ever had, I pass 2 whaterburgers but I'll come to this one because they make me feel welcome, thanks Robin. read more

What a great dine in experience. Zachary the manager greeted us, and was a constant presence. Leading by example.

I love Whataburger but today they were lacking! Left the bacon off my burger but they got it taken care of. Fries were a little on the soggy side. I'll stick to the taquitos. read more

The lines are always long at this location, and not for a good reason. This normally wouldn't bother me because the food is usually worth the wait but the last 7+ times I have been here I have waited 15+ minutes for food, had employees constantly apologizing for the wait, or I just leave because the line doesn't move at all. Tonight was one of those nights that I REALLY wanted a burger but I'm not willing to wait 20 minutes for a burger when I can pop in and out of the Taco Bell drive through and be on my way home. So I did just that and left and went to Taco Bell. Ended up driving right by whataburger to see the exact same cars in the exact same spots when I got out of line. This location needs something to happen to speed up these wait times. It doesn't seem to be understaffed because when you look in the windows there are a lot of busy bodies but no food being produced or lines moving. read more

I always have excellent experiences at this location. The employees are friendly and fast. The quality of the food is always good. At times, their fries need more salt, but otherwise, I have no complaints. Keep up the excellent customer service! read more

The worst food that I have ever eaten, at a Whataburger! The Honey Chicken Biscuit was AWFUL! Hard a a rock and tasted like a glob of grease. So I ate some of my husband's Taquito, the tortilla was hard. And it tasted horrible! Waiting in line for 2 Taquitos and the Honey Chicken Biscuit and two small cokes, which had a greasy residue and tasted like grease! Not going back here! read more

I mean... Yeah it's Whataburger, and I'm Texan so of course it's awesome! But this location just unfortunately has gone downhill over the last few years. This morning I waited forever for two taquitos. Meanwhile the girl at the front was bickering with the people in the back over a screen like they were a bunch of children playing the "mine!" game. This caused her to nearly botch some orders from guests, and an elderly gentleman seemed frustrated with her lack of attention as well. Not to mention the food is subpar. This was the off occasion that I came in instead of driving through. Now I wish I had just sat in the drive thru so I didn't have to witness this embarrassing display. Lots of other customers orders were wrong or they just never got them. Mine was way wrong, but I am now late and don't have time to wait again. I get it's morning rush hour, & I have worked food service for years & I do understand... But the girl at the front counter was just killing me. That said, the younger girl w/dark hair that was taking care of the group of older gentleman, now she was great! read more

I went to this location last night at around midnight. I was throughly impressed even with a short wait staff. Mariah who took my order kept apologizing since it was taking a long time. However the order was absolutely perfect. The two employees that were there were moving at lightning speed to get both drive through and inside the restaurant orders completed. I will be going back to this location in the future. read more

My husband loves Whataburger while I am indifferent. I keep trying different items to see if I can find something I really like. Tonight I tried the Whatacatch, as did my husband. His was barely warm while mine was screaming hot... squirting grease all over the side of my face and hand when I attempted to take my first bite. I now have a nice red mark with burn cream on my face. While the fish sandwich tasted fine once I was able to eat it, I don't think I will ever order it again given what happened. To top off a less than great experience, the fries were incredibly salty so we couldn't eat them and the store was out of regular ketchup. read more

I have received excellent, fast, and efficient service today. Associate Graciela welcomed me the moment I have arrived. I was amazed that my order was ready within 5 minutes, since it is made to order at Whataburger (3 burgers and two sides of fries). My previous visits have been slow service, but the associates work very hard and makes sure the customers leave with a smile on their face. At late nights, I've received fries and onion rings either partially cooked or burnt . The burgers were inconsistent too. This location is a hit or miss. read more

They were honestly the slowest fast food restaurants i've ever been too, like it was ridiculous. the only reason it gets two stars is because the food is good read more

Me and my Fiancé love this Whataburger, BY FAR our favorite. The CampBowie location is a joke, we drive father just to come to the White Settlement location. Staff has always been prompt and only got our order wrong once and took care of us when they did! We think Conner is a awesome manager! read more

They had both lanes going, however, the right lane was much faster than the lane by the windows as well as the, yes we timed it, 20 MINUTES wait time. There were 3 cars ahead of us. I am glad we were not in a hurry. The food was good and the staff was very friendly, that is why I am giving it 3 stars. read more

managers are complete uncoordinated morons, i got down to ask if the lobby was open , they said yes. i go in and then they tell me it's a long wait. alright that's cool. then a random girl comes up and tells us to get out, that the lobby is closed. then the guy i first asked this about told her "aren't we supposed to be open till 1?" she said no and when the guy told her he was gonna ask someone she stopped him and asked us to leave. there was 4 families still in the lobby. anyways i leave, but i call the store and a manager answers and tells me it's open. okay nice i walk back in, i get asked to step out once again. ok. i call again and someone else told me it's my fault for wanting to dine and that they're trying their best and if i wanna eat i'd have to go elsewhere. side note; i asked what time their lobby had closed today, they said 11:30. yet there i was at 12:05 and i had walked in and people were still there read more

I honestly can't say I've ever had a lower quality fast food burger. Ordered a Jr. and made no modification request. There was a single overwhelming flavor present - mustard. I literally could taste nothing other than the mustard. This was accompanied by a very unpleasant sensation that the sandwich was ice cold. Of course the sandwich had not been refrigerated prior to serving. The lettuce and tomato were, however, so cold that I actually experienced a moment during which I thought the sandwich had indeed been served directly from a refrigerator. Again, it was not. I understand that an employee may in error place a disgusting amount of a condiment onto a product. People make mistakes. I fail to understand how a food chain specializing in a single primary product can fail to understand how the mixing of a significant quantity of very cold ingredients in a hot sandwich would alter that sandwich's taste and feel. A terrible burger combined with a minutes long wait at an order counter inside a restaurant with more staff than customers made for a horrible fast food experience. read more

This is a horrible whataburger. Consistently wrong orders. Even to the point of a burger that was ordered with no mustard had a dry sticker on it, still had mustard. Also missing fries, onion rings etc. Always on drive thru food. Completely incompetent staff read more

If going through the drive-through, check your order before pulling away. Their "out-the-window" mistake rate with me is over 50% for the past 2-3 months. This very morning, 3 items were completely missing. read more