First time at this location. Convenient to stopping at Home Depot. I got a Jalapeño Burger and I was not disappointed! It was out fast, hot and tasty! read more

I was absolutely excited to run into a Whataburger as there aren't any in my area (South Florida) and the best part is the dining area is open 24/7 so being able to sit and enjoy my meal in said establishment was wonderful. read more

Whataburger - Fast Food Near Me - Fort Worth, Texas

Terrible food disgusting place and terrible service. We went to this whataburger and there was trash on the floor it was all terrible the bathrooms were gross and they got are order wrong three times in a row. read more

The food is good. However, they need to change out the coffee more often. Every time I go there The coffee is expired in the two canisters in the lobby and therefore the coffee always tastes cold and bitter. read more

This is the third time we have ordered fried apple pies from this Whataburger and not gotten them. We have paid for them 3 time and they have been left out of the order. Thus time they confirmed with someone in the kitchen that the pies were in the bags, paid for them, and not gotten them. I'M FED UP WITH GETTING SHORTED AT THIS LOCATION. No other location I order from is this irresponsible. At tjis point it is bordering on theft... DONT EXPECT TO GET YOUR FULL ORDER HERE!!!​ read more

Cold soggy fries at 10:38 today. Had to dump all 3 orders in the garbage which is what Whataburger should have done. High prices and low quality. read more

Whataburger - Old soggy French fries at 10:39AM this morning. I expected higher standards to go along with higher prices. - Fast Food Near Me - Fort Worth, Texas

Waited 25 min to get my order of 1 hamburger because they forgot my order. It was 1 am and they weren't even that busy

Its pretty mind blowing when you get handed a bag of food with a paper bag being coming soaked to the point it was dripping off the bag as the worker laughing when they decided to put my debit card on top on the bag as it goes missing. On top of that spending $7 on a MEAL and not getting anything but 1 biscuit and NO GRAVY read more

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Funny how their shake machine is always "out of order" this time of the night. Maybe they should take shakes/malts off the menu. Kinda sounds like McDonalds! I gave them another try tonight but they decided to close the lobby early. I guess they make ip the hours as they see fit. I'm going to Jack in the Box! read more

Dal was great taking my order and making sure I got everything. I appreciate the team giving me feedback while we waited for our large order. All the food was correct when we got home! read more

I just cancelled my order in your drive thru. This evening I attempted to order 7 double meat Whataburger Jrs with cheese, no onions. The gentleman who took my order first told me my total was $59. I then confirmed my order and he said it would be $39.62.1 pulled up the app and the total showed, $32.51 which makes sense. I informed the young man that the total did not make sense as the burgers are $4.29 each. 7*4.3 is about $30 plus tax. He told me he "didn't know and only does what the computer says." I asked if there was a mistake he again repeated, " yeah, I don't know you can pay on the app I guess or do you want talk to a manager or something?" I said yes. The manager comes to the window, I repeated my concern I showed the Screenshot attached to the manager and she shrugged and said she didn't know either but the computer showed the $39.62. So I would need to just pay that or pay in the app. I asked why would I pay an unaccounted for extra almost $10? The manager just repeated it was "weird" but she didn't know. Seeing I was not getting anywhere with the cashier or the manager I chose to cancel and leave. 1. Are your computers overcharging in person vs online/ app orders? 2. The lack of care was extremely frustrating. Your "manager" had an attitude from the moment she came to "help". 3. A $10 discrepancy in totals and simple math should have shown the cashier and the manager that something was off. I drove away without any food due to not being able to reach a resolution with your staff. Please train your staff to be able to recognize issues without becoming visibly annoyed with customers. Your staff may feel like there was nothing they could have done to fix this, but them being open to a valid concern would have gone a long way to correct this. A difference in attitude and approach and I very well would have just paid in the app. I am not willing to give my hard earned money to someone with a nasty attitude and lack of compassion. read more

Whataburger - Fast Food Near Me - Fort Worth, Texas

I feel like I will have an aneurysm every time I step foot into this location. The worst location I've ever been to with regards to food quality and efficiency. As I type this, I've been waiting in line for an order I placed 45 minutes ago. Someone only acknowledged I was even standing here when I said something. Third time this happens, so I'll never be back again. As a former food service worker, I know how things get. But this place just seems poorly run from the ground up. People I know around this area tell me it's kind of a known thing with this location. read more

When I'm in the mood for a late night meal from Whataburger, like tonight, this is my go to location. My usual order is sausage and egg taquitos, no cheese, with fries or hash brown sticks and orange juice. Tonight I got two of the above taquitos with fries, orange juice and picante sauce. I wish they still cooked the eggs soft scrambled and crumbled up the sausage patties but they are still acceptable. read more

The crew in the morning is mostly useless. Waited for order for dine in for 25 minutes and then when I checked on the order it was sitting cold in the back. read more

Oh my Texas friends say this is the best burger around? I'm sorry you now have In-N-Out Burger here and they totally dominate Whataburger. I totally love the fries here and In-N-Out Burger's fries are terrible! But burger to burger, In-N Out Burger kicks Whataburger's ass every single time! read more

Slowest whataburger ever!!!! I'd rather drive 20mins to another one and I bet I'll still get my food faster ‍

Came inside to grab food. The line was ridiculously long, so we opted to go in. We came in with no one at the register. The employee rushes from the restroom to get everyone's orders. As she takes mine, she is very short, very rushed, and passive aggressive. Guess she was rushing to quickly. Alyssa should have more patience for paying customers. Other than that I love the food and will continue to stop at Whataburgers. read more

To the manager Peter for helping me correct my error on my app order. TYVM. You were helpful and courteous as well as the rest of your staff. To the Door Dash or whatever service that rudely complained to y'all about a straw. She needs to learn some kindness. Thanks Whataburger location read more

Waited 40 minutes after my pickup time for my mobile order. Food was cold and soggy. Never again.

Not real friendly. Burger's good but we ordered a salad. No dressing, utensils or napkins!

This restaurant constantly makes me late for work. Yet another morning where the line doesn't move for 17 minutes!!!!!!!!

Order was taken and delivered promptly. They did not offer us salsa for our taquitos. I thought that should be a standard included when someone orders one like ketchup for french fries. read more

the Whataburger on 156 and 820 is absolutely the best! The day manager is so down to earth! The place is always clean, even restrooms! Everyone is friendl, service and food is excellent!! I've never had to wait long to order or receive my orde! always accurate!! That's why I love my hometown Whataburger! read more

Visiting from out of town during COVID is always a challenge to find something good to eat but this was great for the whole family for dinner tonight! Downloaded their app and it was so user friendly, easy to edit each meal etc! As soon as I completed my order online it said to come in about 5-7 minutes, pulled up and checked in on my phone for curbside pickup and in about 5 minutes- food was great! It was a win tonight, highly recommend! read more

I could t believe this shit!!! I waited at the order speaker and at least 5 mins!!! None of the cock suckers answered to my "hello" "hey" " ARE YOU FUCKERS WORKING" so I had to actually drive off !! I hurt to say I would've drove thru a in and out burger if it was next door... next time ima walk inside and beat the managements ass!!! read more

Literally took over 30 minutes to get my food. The food was cold when I got it. Waste of $15 for 1 meal!!!

Did a curbside order, ended up having to go in and get the order after waiting 20 minutes. Went in and got it, waited another 20 minutes. The lady in the front kept telling me to hold on and disappeared for 10 mins each time. Ordered a honey barbecue chicken sandwich, there was only bread, chicken strips, and cheese. They said they had no barbecue sauce after taking it back. I got a refund. read more

Drove during ice storm & every worker in there told me happy birthday. Made my food at 1am so fresh. And the friendliness and good vibes no other Whataburger in the area has. read more

About 2 people who work there are nice. I won't be eating at this location anytime soon, not just because they usually get the order wrong or you have to repeat your order about 6 times, but because I found a dead fly in my sweet tea. Still trying to not barf. read more

This is the best Whataburger in SW Fort Worth. they always get the order correct and exceptional service. if you are looking for an alternative to the very poor location on 377 in Benbrook; try this location. read more

Live close to this store and I don't usually go but when I do they usually never fail to mess something up on my order. The QOS is just terrible. read more

Apparently stopped caring about service. Seems every time we stop on our way home to bring home dinner, something's always wrong. Tonight was no different. Cold, dried up burger was supposed to be a #6 w/ no tomatoes, add bacon, grilled jalapenos and onions. No bacon, no grilled onions and peppers and fries were cold as ice. Won't be back anytime soon. Happens way too often at this location. read more

The girl who took my order was rude and when we got to the window all of them were just talking in a huddle playing and when they finally came to the window they had a attitude read more

Every time I've been here it always takes forever 20+ mins for a single person order and none of there equipment ever works right

So I ordered my food then noticed construction going on in the kitchen food prep area. The food was mediocre the service left quite a bit to be desired and the private security guard is apparently a manager as after taking these pictures I was told to leave him alone. Oh yeah I didn't say anything to anyone I just took the picture I was actually asked by the security guard if what he was doing was ok as to which I answered no drilling metal around food prep is generally frowned upon. This would be when she told me I should just leave him alone. read more

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We sat in the drive thru for 30 min and when we got to order i asked for fresh hot fries and when i got them they were cold as fuck and the manager through the napkins in the bad all Aggressively and my soda is not even carbonated. read more

It doesn't matter if I order online if I go inside or go through the drive-thru it always takes forever and they always forget at least two things last time I went I had four meals and only three fries the lady that gave me my drinks was informed of my missing fries and straight up ignored me so I thought maybe she didn't hear me I asked somebody else and they said they'll have them right out for me and then continued to pack in other orders and never got back with me that's fine I thought they're just really busy and I informed the last person and also got no fries so I left at that point with my food cold and upset I don't expect much I never write bad reviews but just some acknowledgment would have been nice if I'm paying for a $10 meal I expect at least it'll be there read more

Ok, I hate leaving reviews, but I think this needs to happen. This Whataburger has the most incompetent employees imaginable. The food is great, it is Whataburger, but the last 3 times they have gotten my order wrong. This very morning I ordered a sausage biscuit and hash browns in the drive thru, and my hash browns weren't in the bag. Maybe it is just the to go orders, maybe it's good service inside, but the drive-thru staff is mentally deficient. If they straighten out the order situation, it would be at least 4 stars, but until then 2. Update 8/20/17: went up there today, got three burgers, one was wrong again. Totally different burger than what I ordered, not even close... read more

if you want to wait 15-20 minutes in line, wait 15-20 more minutes for someone to talk to you, then wait 20 minutes to get paid out, and another 20 minutes for them to realize they charged you for the wrong order, then just come here, nobody knows how to run a food business anymore when it's literally putting together a sandwich for 8 hours of your day there is no excuse other than these workers just not giving a fuck about customer service or quality, how in the world do you have a pile up at 4 in the morning and can't make food at a steady pace we all got places to be , don't drag us in your miserableness you chose to work there and put burgers together , would not recommend even as a last resort or if i was stranded on an island with only this whataburger location read more

Completely flavorless. They used to season the patties when they cooked them. That patty tasted like cooked tofu. At least that would have been healthy. This whataburger doesn't get bad reviews for nothing. What a waste of my hard earned money. read more