27 minuets........ 27 minuets to get food through the drive thru!! How does it take 27 minuets to get food through the drive thru? #neveragain read more

You can find a Whataburger everywhere! Once I realized this, I knew I had to have one! I'm telling people it's the "Nations" of the South. Wait, do they have Nations Hamburgers in the South? Anyway, I digress. That charbroiled hamburger patty flavor is super reminiscent of a Nations hamburger. I had a Whataburger with cheese and fries. You can also add grilled jalapenos to your burger! Fries aren't anything to write home about but they get the job done. read more

Whataburger - a tray of fries and a sandwich - Burgers Near Me - Granbury, Texas

I got poor service from a man that looked like he didn't even care, and that he look like he didn't even want to be there and we asked him for our price to go and he gave us our fries on a tray and told us to wait like a few minutes for our shakes, which is fine but it could've been better read more

this place is completely garbage. Food is so bad took 45 min just to get me chicken tenders and a sweet tea. if you ever think about going here think again it's terrible! read more

Went in and ordered 2 burgers and 2 fries. Got all the way home and saw there was only one burger in the bag. It wasn't busy in the restaurant. The employees were talking to each other while the supervisor was talking on her cell phone. read more

Stopped by today, on the way to a vets appointment. I'm not from Granbury but I am a fan of Whataburger. Or so I thought. This Whataburger experience was terrible. Long wait, terrible food and the fries don't have enough salt. They don't ask you if you want ketchup. They don't include napkins. Wasted $11 today. I will say though, I have been seeing this at a lot of Whataburger as recently. Even in Fort Worth. You just can't find a decent Whataburger anymore read more

Unfortunately, no matter how bad this place is - I'm not going to stop coming. And they know it. But, yet again, I'm sitting in the parking lot waiting for them to bring out the rest of my order because Night Shift is in capable of putting together a complete order. It was even ordered online so there's no way that the drive-through didn't hear it. read more

If you like SLOW food, this is your place. Plan to sit in the drive-thru for your "fast food" for at least 20-25 minutes without fail. Time of day is irrelevant - breakfast, lunch, or dinner it's always the same. read more

I swear to god every time I DoorDash whataburger they get my order wrong. I don't understand how hard it is to read what goes on an order. When I go at night however, I have about a 75% chance of getting my order right, which is still abysmal. If I didn't love whataburger as much as I do, I'd give y'all 0 stars. Learn to read. read more

I absolutely love Whataburger, I don't care that I have to wait 20 minutes for a burger!! One of my most favorite hamburgers!!!

I cannot understand why this location is 10 times slower than ANY other whataburger location we've ever been to. Drive through is slow, walk in is slow, and i dsicovered today that online ordering and paying 20 mins before showing up is also slow. We sat in the parking lot for 20 mins after arriving waiting for curbside. Then were stuck in the spot because the have no structure or organization to their pickup process. So frustrating that they complicate something that is so simple read more

I drove 25 min for food, all I asked for was no sausage in my f******** gravy... how hard is it. My fault for thinking your competent enough for follow a simple order and not check it. Wasted money, gas, and my time. Thank you guys read more

This stores service has diminished rapidly. Employee are rude, service has gone way done. Spending almost an hour in the drive thru is outrageous. Ordering food online is not any faster as you have to wait in the drive thru at night. This use to be a great store. Now it's crappy. Food isn't fresh. Fries are tossed back in the fryer to heat up rather than make new ones. read more

I had a bad experience with wait at the store on I-30 in Weatherford so I went to Granbury. There were two cars in front of me. I waited 25 minutes in line. I complained to the young man at the window. He said they only had four employees. I told him he needed to hire more and he said they had plenty but that they had called off for family emergencies. That doesn't sound plausible. I will not be returning but unless changes are made this store is destined to fail. read more

Took 30 min to make three taquitos. Then they said they lost my order when I was the only one in the drive threw. I'll never come to this location again. read more

This is probably the worst managed Whataburger I have ever been to. The dining room is closed. There's a sign on the door that they are short-staffed, but can never seem to keep people employed while other fast food restaurants in the area do pretty well. The few times I have gotten food here, it was either cold or barely warm. This restaurant needs new management for sure. Horrible. read more

The food is usually very good, since I have been living out of stated for the last 30 years. I love having my Whataburger whenever I'm in town. I was very disappointed that we actually waited in line for almost 20 minutes to get fast food. Have never had that happen before, but something went wrong. I also asked for extra pickles and only got 2 on my burger. read more

Honestly love Whataburger and this one is awesome always a good time here I don't expect the high schooler employees to bend over for me nor do I think this place is slow it is always a nice place to eat I mean it's a fast food restaurant with the most expensive thing I get being 9$ this place isn't going to be amazing but that's what you get when you spend so little for food I don't see why everyone is so upset with this place especially the slowness that's what happens during lunch overall good food and exactly what I expect every time read more

This is the first time coming into Whataburger in Granbury. Got coupons in mail so thought I would give it a try. Girl who took my order was nice enough. Guy working with big hair and pony tail was cursing another employee out while the manager(I assume) sat at a table looking at her cell phone. I told the girl who took my order I now no why your restaurant is rated so poorly. I do not recommend this Whataburger to anyone. read more

Worst customer service I have ever received, i am a doordasher we don't always use the card and the big shrek looking female says "is this your first doordash" I said no. She goes "well you don't seem to know what you are doing I didn't take the time to explain we don't have to use the red card everywhere. Rude and know it all. read more

If I could review 0 stars I would, took 45 minutes to receive my drive through order... I could have had a sit down meal at a restaurant for that amount of time, my order consisted of 2 burgers and a chocolate shake. By the time my food came out my shake was chocolate milk and my screaming infant in the back seat had made himself sick. Every encounter I've ever had here has been terrible from poor service times to terrible quality control. I will not be back.... update got home and all the food was cold... the fries were cold through and through and the burgers were the same. Very disappointed read more

What give zero Stars if I could. Have lived in Granbury a total of 9 months now. This has got to be the WORST whataburger I have ever been to. Order is always wrong AND missing stuff every...single...time! My receipt always shows my order correctly but the food is always wrong. This tells me the kitchen staff just flat out don't give a shit! I have lived in a lot of places and have never been to one as crappy as this.EVER!! read more

Place unfortunately has gone down hill. The lady at the drive thru window was rude. She had on a black jacket and was wearing glasses. I don't appreciate you handing the drink forcefully to me spilling the coke all over my hand and slamming the ketchup packets in the bag. Guess we will just go to McDonald's instead. read more

Took 45 minutes to get a milk shake. Ignored by workers when I asked about it the first time.

So good! But sooooo slow! It's a 10 minute wait at LEAST. Every single time I go. Get that figured out and we can Change the review

Trapped in the drive thru for almost an hour. Horrible service! Come on Granbury! Get your employees together it's not that hard!

As per other reviews, our plight is no different. They cannot seem to make the orders correctly. Avacado burger without avacado, cheeseburger without cheese and fries missing from one of the meals. I would avoid going here like the plague. Unless, the owner starts taking pride in their franchise. I will also be addressing this issue with the corporate office so that it's not ruining the Whataburger name. At this point you're better off going literally anywhere else for a burger. read more

Service is terrible. Missed breakfast this morning and almost missed a flight due to this place. They give whataburger a bad name. It's obvious the owner could care less. read more

I would never go back here ever the people were so rude and messed up my order. The food was soggy. It took forever waiting for my order and i felt bad for cars waiting behind. Overall the service at was so awful I'm never going back. read more

I like Whataburger. I really do. However this location just isn't up to standard. I wasn't surprised, when I logged on today to write this review, that many reviews cite getting the order wrong. They get it wrong when they take the order, when corrected, they read back some different error, and when the food comes, it doesn't match the ticket. read more

Whataburger - What's wrong with this photo? - Burgers Near Me - Granbury, Texas

The only reason I give this place one star is because I can't go lower ( and it was just one whataburger) . It took 15 minutes to get my order here, and that was after I wasted 5 minutes in the drive thru. ( Once I watched a truck wait 5 minutes at the speaker to get someone to take his order I gave up on that route ) Once inside , I found this location to be dirty and sloppily run. Six employees in there, and only one , the young lady who took my order, Dyani, appeared to care about what she was doing . Everyone else moved like it would kill them to show any effort . While I waited for my burger to be prepared , I watched one employee knock over a milkshake that had just been made, and then it was five minutes before the manager got on him to clean up the spill . I've been to other Whataburger locations and have generally had a positive experience . This place is a disgrace and will not receive any business from me again. read more

I love whataburger and this is my first bad review for whataburger because I can understand fast food but this was a little below par. Free whataburger every time you go! ... that's because it takes a year for them to make annyything so you get a free one for your birthday.... Only location that takes 8+ minutes to make onnnnne hamburgerrrr with no drink or sides. (Not just once any time you go during the evening) Also drive through is terrible, backs up and blocks traffic... fire hazard... fix to two drive through and hire a faster manager/workers for evening. read more

Has to be the worst whataburger I've ever been too.... they can't seem to understand "Grilled onions".. the floors are always dirty, trash thrown here and there.... read more

We have been going in and out of this Whataburger since 1989. It is really a bad situation when the local Whataburger in a fairly small town has so many BAD reviews, this NEEDS to be addressed quickly! Come on, tidy up, clean up and work on GOOD employees. Owner needs to step up to the plate! Let's change this..... read more

I'm on the road 5 days a week. And I love Whataburger! The Granabury Whataburger is a sub par location. Its not clean, service for the most part is poor. I would not reccomend it. read more

The burger was well seasoned and they put a lot of bacon on the burger. The chicken tenders needed more seasoning. They took forever. They did not have any ranch dressing. I like the onions on the burger. read more

What a bunch of clowns. Had to send my burger back 2 times before I just asked for my money back. The people that work here don't care about anything except for playing grab ass while 1 or 2 people bust their humps working. read more

Went through the drive-thru, got a patty melt and a salted caramel shake. Both were amazing. My only complaint is the service. Bailey was the lady working the window, she was an idiot. She should not be in the hospitality industry. Had a shitty attitude, read back the wrong order and my shake had ice cream dripping down the side of the cup when she was handing it to me. She should stick to scrubbing toilets. read more

I love Whataburger, but this location is the worst. Very slow service. I always have to wait atleast 15 minutes. It smells terrible, be they always seem to mess up my order.... Closest Whataburger is 30 minutes away #FirstWorldProblems read more

I had to wait 35 mins on my order and they didn't give me the gravy for two chicken strip meals!! How hard can it be to make the order right.i thought I could trust them to get it right, my sick wife was so upset when I got home that she went up there. And they told her tuff luck get lost!!! Never will I go back. Something needs to be done about whataburger 437!!! And the punks that are drawing money and not working. read more