Did not receive my order, was given incomplete bag with my ticket missing an entire burger. Called for refund, manager insisted I would need to return the product for a full refund and that they could not provide a partial refund. Other horror stories abound everywhere for this location. Do not go here. Do not give them your money. read more

Service below the bar. Robert, the night manager is a freaking liar. I sent back the first served up onion rings that were totally not edible. This dude walked the supposedly fresh batch of onion rings to my car. Assured the onion rings were fresh, to my face. Characters as such are low down nasty rats. For this manager to be in position says a hell of a lot about his boss. Robert- also said the onion rings he brought out were the absolute best Whataburger had to offer. OMG, he is a spokesman for WHATABURGER! Stay clear of this joint. Plus the Patty melt meat was not cook!!! Robert is a disgrace to the Whataburger name... read more

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longest wait time ever i aged 5 years sitting here waiting for a kids meal. worst whataburger location i have been to

Had a hair in my breakfast burrito, never said sorry no nothing. Very unprofessional and would not recommend coming to this disgusting establishment. Workers walk around with gloves on touching their faces and go back to the kitchen with the same gloves on. read more

Slowest what a burger ever 20 mins for one burger is really ridiculous, don't come if you're on ur lunch break .

Hamburger patty is paper thin and over salted. Buns were cold or room temperature at best. But they do give you a lot of lettuce. So if you want a cold bun, lettuce, burger, and a paperthin hamburger patty that you can't even taste besides salt then I would recommend this place. This place has gone way downhill. read more

Although my order was made correctly, I do have a concern about this location's food handling. I came in several days ago and placed my order for to-go and as I was waiting, I noticed that non of the employees were wearing gloves... read more

This store used to be the best. Idk what happened! Please put my grilled chicken on the side 3 times in the order of a Cobb salad... hot grilled chicken thrown on top of cheese and greens to be all nasty. Why? It's not hard to just listen to the customer and put the grilled chicken on the side. 2nd time this has happened and Cobb salad isn't cheap. The other thing 4 cars and really have to open a second lane? To make the people wait longer? read more

I statistically never write reviews about bad experiences because often I understand they are circumstantial and rarely the fault of the individuals running the store. However today was different. Today me and my mom placed an order on the app for two kids meals and an extra drink about ten minutes ahead of when we arrived. We knew it might take a while and anticipated it could be later than the time estimate so we didn't enter the facility till about three minutes after the estimated completion time. When I asked about the order there was an empty cup sitting in the pickup rack, only after me saying something did the drinks get started (now five minutes after the expected ready time) and sat there waiting. Once the drinks were done they were left on the rack and I continued to wait for another 10 minutes. During this time I counted two families, three individuals, and six cars order, receive their food, and some leave. At this point I'm approached and asked if there was more than just the drinks to my order. Once I confirmed about the kids meals they left and said they'd check on it and returned asking if I wanted ketchup with the order some 8 minutes after me confirming I also had food. I could get if they were holding on stuff, or if others were also still waiting and or problems had arisen. But it feels like placing a mobile order is utterly futile as this location will prioritize every other format of ordering until ~23 minutes after expected ready time. No communication from the team, extensive wait time, and several people ordered after and had their orders completed before I got two kids meals and an extra drink. Highly do not recommend using the app here. read more

Man I come here when I get off sometimes at 3 am and it's always fresh. I be starving so thank you.

We came from Iowa and Whataburger turned out to be a delicious surprise! My burger was delivered hot and the onion rings crispy! The kids had chicken strips which were hot and juicy. They ate every crumb! Everyone's meals were as ordered, the delivery was timely, and professional. Highly recommend and I will be back. read more

10 out 10 recommend! Extremely friendly service. The workers were constantly stocking up condiments. They were asking us and other customers if we needed anything. The food was hot and good! read more

I ordered a cheeseburger (free with prom) medium fries and a chocolate shake for delivery. It was $21? Are you kidding me? Never again.

Awful! I Came here a few nights ago, and tell me why when I pulled up, the three teenage boys on duty started laughing and joking about me. When I pulled up, they started asking me "Why you park back there." When I told them that I didn't know what they meant, they started laughing and were being VERY UNPROFESSIONAL. They continued to laugh, and when I asked for my change, they started yelling "HES GETTING IT!!" I will NEVER RETURN read more

Attention corporate: This Whataburger is very well managed. The employees are polite and professional. The restaurant is clean. The food is hot and fresh -- every time. read more

I just ordered for delivery, so disappointed in the quality of food that was sent to us. The fries are lukewarm and nasty! All three orders of fries are gross the chicken strips aren't even warm, I have to put them in the air fryer. The two other burgers that were ordered... let me not get into that description read more

I never ever ever leave reviews but I'm over this location. It never fails I always have an issue with something. Tonight I placed a simple order, chicken tenders and a hot apple pie, only to find it was a lemon pie biting into it when I got home. I don't know why I continue to give this location a chance, but now I will stick with the one on Main St. read more

The people at this location are always super friendly and the food is always good. Overall, I enjoy going here as it's the closest and most convenient location for me. I'd say the only negative about this place is sometimes it can take a really long time to get your food. There have been times I've been the only car in the drive thru and have waited 15-20 mins to get my order. I'm not ordering a lot, either. If there are more than 3-4 people already in line in the drive thru, I'll usually just go elsewhere if I can't order inside. read more

We love Whataburger but this particular one is terrible. We ordered three meals and every one of them was messed up. If it hadn't taken 30 min to order & get our food (plus 20 min travel time) we would have gone back but it was already late and we didn't want to wait another hour to eat. We ordered two sandwiches that were supposed to be on Texas toast but both were on hamburger buns. And the last burger was supposed to be a bacon jalapeño whataburger with cheese and we received a plain cheeseburger with mayo and mustard only. We will continue to be Whataburger fans - we just won't return to this particular Whataburger. read more

3 stars because the food we did get was good.. I looked in the bag and saw the kids meal bag along with the adult meals so I was good to go. I get home and there's a cookie and fries in the kids meal bag (no burger). Oh well, there are other burger places nearby that don't inconvenience me. read more

Saturday stopped in to get a burger, apparently this is training day. I would suggest that training day be any other day. Took 35 min to get a no 1 deal, and register employee was almost impossible to hear or understand. Communication training should be step 1. read more

Sometimes this delicious restaurant reallllyyyy grinds my gears with slow moving service and super unhappy- i hate my job and want everyone to know it- types running the front of the store... HOWEVER since they demolished the seabrook location and my favorite little red head, freckle faced drive thru gal is running the show at the Kemah location, all is right in whataland. This girl is so kind, so attentive and very soft spoken and is who I'd want as a face to my company. Give her a raise and move her up your ladder whataburger or someone else definitely will! Btw- the whatachicken... ON POINT read more

Love this location Great customer service. Always giving my dogs dog cups. Fast. Fresh. Hot. And great read more

Currently sitting in line waiting for a Taquito and a side of Onions rings with one person infront of us. It's been 15 mins. Kinda crazy if you think about it. read more

Every time we order food from this location the food and especially the fries are ice cold. It's disgusting.

Ya know when you have a really good fast food experience and you're like dang, why can't every place be like this?! That's what happened today; I wish every place could be like this Whataburger! The people were super friendly, and helped us right away. And actually acted like she cared about us. Whether she did or didn't, I don't know, but she made us THINK she cared, so that's a plus! The place was clean, and the bathrooms were spotless! The food came out a little slowly but it was hot and fresh and made correctly, so I'm okay with that! hadn't had a Whataburger hamburger in forever and forgotten how good they can be! This was one good burger!! The only bad thing was the fountain drinks weren't mixed right and were all water and no syrup. Luckily I drink tea, but hubby was a little disappointed. All in all, this was pretty much almost the perfect visit; friendly people, great food, clean restaurant. Yeah it was fast food, but dang it, it was good food! read more

Whataburger - Storefront - Burgers Near Me - Kemah, Texas

Didn't go through WB website, went through door dash! 2 burger meals plus 2 chocolate shakes. 60.45! Food came cold 2 hours later, no drinks at all! Driver left food on the doorstep and just took off. Luckily I have cameras. I will never use them again!!!!! read more

Absolutely the slowest Whataburger that exists. Every single time I come to this Whataburger I have to account for terrible service/timing during my meal. read more

Ok so it's Whataburger. You know it's a Texas legend up front. This location is fairly new. It's clean and well lit. Open 24 hrs a day. I go at all hours and the staff has always been super friendly. My food always comes out hot and fresh. Once I had to wait for biscuits to finish baking but the gave me a complimentary drink for my 5 minute wait. Of course the food is great. I love bacon egg and cheese biscuits and Whataburger has them for cheaper than Mc Donalds and they are fresher with crispy bacon and a fresh cooked egg. Of course you can't go wrong with a double meat double cheese Whataburger and a Chocolate shake. Food coma included for free read more

Whataburger - Burgers Near Me - Kemah, Texas

Out of all the locations I've been too, this is the only one that gets it right every time. Their service is a little slow, but the food always comes out great and there's some nice people working there. read more

The adorable blond boy who gave me my milkshake was absolutely gorgeous! Hoping to see more of him again soon! He was extremely helpful. ;)

Had a huge family order, they got everyones order correct and in a timely manner ! Great job !!

How this Whataburger has 5.5 stars surprises me!! I have visited this Whataburger I don't know how many times and my order has NEVER been right! Several times I've had to get back in my car and drive back to the restaurant because they failed to check the order and left an entire meal out of my bag. Well a few weeks ago was the last straw. I received two potato and egg taquitos with NO EGG! Wth?? I complained to the store and to make amends the manager of the store calls me at 730 am the day after Thanksgiving to discuss my experience. I'm sorry not everyone is outside a Best Buy at the crack of dawn! The lack of consideration is proof that the quality and care is non existent and this particular location does not appreciate my business. I will never buy food from this location again. It also makes be wonder what else they are complacent and careless with... read more

Just when my wife and I were ready to give up on Whataburger, this location saved the day! Corbin at the Drive Thru was very courteous even while trying to figure out the issue with our discount and the food...the freshest we've had in a long time! The fries were so hot we had to wait a few minutes to eat them! Great job! read more

Very good and fresh never had a problem. Just super slow line and can take up to 25 min during evenings.

I don't care whether or not staff is friendly, I don't care if they accidentally get my order wrong no big deal but serving cold food is just crazy. How is that even possible? %80 of the equipment in your kitchen is devoted to heating things up!!! Did someone cancel their order 30 min before I ordered mine and you just gave me they're nasty stale burger thats literally room temperature? I was wondering why my food came out so fast, it wasn't even properly cooked or heated!! I know yall put your hands on it to wrap it, do you not? You don't feel cold stale food through that thin wrapping paper? read more

Due to living 2 minutes away we frequent this location often, but over the last few months almost every time we have gone, something has been missing from our order. Most often it's a side of gravy or like tonight, no gravy was even put in the chicken strip basket. Again, thankfully we are close and my food was ice cold after having to go back. read more

This Whataburger has the best service.very polite and food was out fast very clean.a miss SANDRA C. Was very helpful and sweet thank you for making it a great experience i will be eating there again read more

New location, Nice seating ,dining & drive thru area with plenty of parking. Food was fresh and staff was very friendly.

They are out of the chicken bites. WHAT. this is a burger place you should never be out of chicken because no one should ever order it except weirdos like me. read more