Sunday afternoon. Very quiet. Restaurant was very clean. Came for the free spicy chicken sandwich promo on Sundays that they're currently running and also ordered a banana pudding shake. The shake was great... highly recommend. The sandwich which should've been ready in 5mins took extraordinarily long... double the time. But no complaints. read more

Whataburger - Menu - Fast Food Near Me - Kennesaw, Georgia

Food and visit was OK but certainly nothing special. I'm not sure why folks are so eager to go to Whataburger. Meh read more

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Apparently health department regulations mean as much to the employees of this store as the customer experience does. Today I visited this location in Kennesaw. It ranks as one of the most disgusting visits to a fast food restaurant in my life. I ordered a meal with unsweetened tea as a drink. After a really long wait in the drive through line, I got to the window, paid, and was handed my drink. I tasted and it was SWEET tea. Not a big problem, as this happens from time to time. However, the cashier, just stood motionless, fixed on something else seemingly more important (was it a cellphone?? I'm not sure, it was just out of my range of vision). I waved my cup out the window and held it up for approximately 4 minutes. You know, the amount of time it took to make a chicken strip sandwich and fries with absolutely no special request after I had already been in line for about 15 minutes. When a young gentleman handed me my food (cashier still seemed disassociated with her job), I told him that I ordered unsweet tea but had received sweet tea. He took my cup while he was wearing gloves that were completely covered in brown grease and condiments from obviously working the grill (or at least I HOPE it was the grill). He kept these filthy gloves on while he dismantled my cup, removing the lid and straw. He then used the same cup and refilled it and returned the SAME CUP, LID, AND STRAW that I passed to him--even after handling every piece of this with his visibly greasy gloves. I asked him if I could AT LEAST have a fresh straw. He gave me one. I was so disgusted I drove off... to learn that he gave me yet ANOTHER sweet tea. As far as I know, the employee who took my money is still there playing on her cell phone. read more

Was in town for a birthday party? Just looking for something new and different. I had never eaten at whataburger, but heard of it and all the raves were, it's so good. So I thought I would try it. We ordered a patty melt look, my only disappointment is they make the Patty meals with American cheese, and that's the worst cheese to make a Patty melt with. Ordered one of murdered with bacon.No mustard no cheese. Well, in my opinion, i've had much better burgers.And the cheese makes the burger, so they should have used cheddar cheese with cheese, provolone cheese.Anything but american cheese. read more

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Food: for fast food I'd give this a 3 star. The onion rings were pretty decent, fries were acceptable, chicken wings were ok (did like the honey butter flavor), and my husband rated the burger a 4 star (not as good as in-n-out). My sister got a cinnamon roll and that was actually my personal favorite item. Ambience is as good or better than most as it seemed pretty clean and well kept. Service: the employees were friendly but the actual service was extremely slow. 30 minutes to get a fast food meal. Quite surprised at how long it took. The speed was one . I wouldn't rush back. read more

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The food was Terrible! The good things about my first and only visit was that no one was in line, the service was good, and I enjoyed the spicy ketchup. My fries were cold and hard and the burger was big but flavorless. read more

Whataburger - Fast Food Near Me - Kennesaw, Georgia

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I haven't eaten the food just yet however, I am a super picky eater and I ordered a sweet-and spicy burger in the weirdest way and Skylar suggested how to order it. Skylar and her manager were so awesome. He came out to ask me exactly what it was I wanted on my burger bc, again, ridiculous order lol. The question was how would I rate my experience, and my experience was 5 stars! read more

I decided to stop here this morning for breakfast. I went to order on the app before I left for work but it said the food would be ready in 3-6 minutes. If you've been to fast food locations, if you order ahead of time they typically make it and let it sit, getting cold. So I waited until I was on the exit ramp before placing my order. My app told me "thanks!", gave me an order number and receipt, and said my food would be ready in 3-6 minutes. I place the order at 6:30AM. At 6:34AM I pull up, nobody else there. They usher me through the drive through and I pull up to the window. Here's where the problems start. He says "I don't have an order for you." What? I just placed it. I show him my phone screen and he says "okay, but it has to come through our system. I can't fulfill until it shows up on our screen." Okay....so I pull around the front to wait. He had mentioned it takes a couple minutes to come through. Well...imagine my surprise when the clock hits 6:45 and I'm still sitting there. I can see the employees inside on their phones and people walking back and forth with no update on my order. At this point I'm late for work but it's a sunken time fallacy so I decide to wait a little longer. I finally call the restaurant and say "what is going on? It should not take this long." The lady assured me the order just came through and it'll be out soon. Well another 5 minutes passes by and then FINALLY they appear with my food. The guy only offers a "sorry" and gives me the food. It is now 6:58AM and I am effectively very late for work. I make it to work and take out my sandwich to eat. It is terribly smushed and honestly, it looks like somebody stepped on it. It ended up tasting fine but I would not wait 30+ minutes for this. read more

Whataburger - Fast Food Near Me - Kennesaw, Georgia

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I was coming home from out of town late at night. I was so happy to see that they were still open. I went inside because the drive through was backed up. There was one person in line. They helped that person and went into the back. I heard someone say there is someone standing at the counter. After about 10 minutes of waiting at the counter someone came out. They informed me that it would take 20 minutes to make anything and asked if wanted to wait. Nope not coming back. I would say that location is cursed. read more

Ordered a basic bacon cheeseburger with lettuce. Did not receive a burger, received bacon and lettuce on a bun. I live 30 minutes away. read more

Whataburger - ##5 Bacon & Cheese Whataburger - Fast Food Near Me - Kennesaw, Georgia

The food was horrible! Worst hamburger I ever had in my life even the ones you buy at convenience stores in the coolers that you heat up in the microwave or at least 50 times better than this and the fries were room temperature thank goodness we wasn't very hungry we got one combo to split and we both agreed it was the worst ever burger. We each took a bite of our half and threw the rest in the garbage along with the cold french fries won't be wasting my money at another Whataburger read more

New location in kennesaw, these guys are popping up everywhere it seems but unlike the neighbor whataburger on chastain rd this one is really meh. The food took 30 minutes and came out like warm. Kind of disappointing but I'm a whataburger fan from my time spent in Texas not giving up on them and need to try some breakfast. Friendly staff so maybe once opening kind of dies down they will improve. This area is known for good restaurants but not so much fast food so glad to see them on Barrett read more

Whataburger - a sign for whataburger - Fast Food Near Me - Kennesaw, Georgia

Slowest service I have ever encountered at Whataburger! I'm a Texan so I have expectations of Whataburger and this place isn't even close to meeting them! Skip here until they get their sh!t figured out! read more

Whataburger - Takes FOREVER! I've been in line for 20 minutes! - Fast Food Near Me - Kennesaw, Georgia

Got stuck for 25 minutes waiting in drive thru and there was only 3 cars ahead of me. That's insane to wait 25 minutes for fast food

Staff is not friendly and my food was gross. Ordered chicken finger sandwich with onion rings. The chicken was dry and old. The onion rings are mostly batter with tiny onion slivers inside. read more

Slow location, go to the original one down the street along with food that was meh. It was more bland, cold fries.

Great service. Excellent burgers and rockin onion rings are worth a try. Would highly recommend.

Every single time that I've come to this location I've received terrible service. Always long wait times and difficulty ordering. They almost never have anyone at the front counter to take orders or provide people the cups for their orders. The food is good most of the time but the service just consistently ruins the experience. read more

Great burgers! Service was polite and food served quick. Lobby was clean and neat. Will definitely go back.

Food was NOT as I ordered, then the lady tried to tell me "what" I had ordered. I had told her exactly what I wanted on my burger. This was my first and last time to go to Whataburger! Just fix my order!! No, she had to make it my fault. I got a refund and left! Also, an employee was dropping the F word non stop. What a disappointment to be treated rudely. read more

No condiments which were ordered. The burger was dry, tasteless, and overcooked. The onion rings were good despite the lack of ketchup. I'll stick to Burger King. Brioche bun was good. read more

The fries were hot. The burger was okay. They refilled my Dr Pepper while we waited in the drive through and got our order correct. No complaints. read more

It would be nice to let the customer know if a long wait. They had us pull up and waited for 22 mins, thank God we didn't have plans to be anywhere. Then to top it off the girl that brought out the food my husband said thank you,and no response! Not a, I am sorry for the wait or you are welcome. Do better!​ Food was okay. Would try again hoping to have better service! I know not every shift is the same. read more

F for failure. Slowest service I've ever experienced and they wernt even busy. Full kitchen but it looks like no one cares about doing their job. One woman came out to get some water and when I asked about my order after 15 minutes I've been waiting She asked what my name was and she just went back and said "Chris is waiting on his order"... 10 minutes later finally came. They forgot the milk shake, so a total of 25 minutes. And the food wasn't even that great. Do better. read more

Set aside a tremendous about of time. You're going to need every second of to wait for your cold off the grill food to arrive. This is not typical of the other Whataburgers I've been to. This is a new location so they may be experiencing some growing pains, but they're really going to need to get their act together soon. read more

Been here many times since it's the only place open late.... Not one time have they gotten my order right.

SUPER SUPER SLOW SERVICE. I was the only person at the restaurant at 6 AM and had to wait approximately 32 minutes for a #1. Yes I timed it. Also check your order 9 times out of 10 it's wrong !!!! read more

we waited for 15 minutes for our food to come out and it was cold. The cheese on the burger wasn't melted in the slightest. Fries were cold too. Super disappointed. read more

If I could give a 0 I would. The worst service ever. They give you the incorrect order then when you ask for it to be corrected, they stare at you as if you're crazy. Full kitchen but you can count the ones actually working. read more

This place is terribly slow! Took nearly 30 MINUTES stuck in the drive through line trying to get a burger. Not worth it! This place does not deserve to be in business with service this bad. read more

WASTE OF MONEY I wish I could give this zero stars, service was horrible, food was DISGUSTING, they're rude and CAN NOT FOLLOW SIMPLE DIRECTIONS, burger was cold, tomato rotten and fries stale and cold. Please don't waste your money go to the one on chastain or the chic fil A across the street I went in there around 9:10pm 12/22/2023 read more

Nasty food. Wasted good earned money on slop. Food was flavorless and served cold. Even Burger King would have been a much better choice and I have not had that garbage in years. No need to ever get a whatabadburger ever again. read more

Twice in the past two weeks I have ordered a meal. They have a promo for a $2 brownie on their menu board when you purchase a meal, but both times I have ordered it I was told they no longer had that promo. I commented they needed to take the promo down if it was no longer available or honor the $2 price. Both times my request was rebuked. Never have I experienced such a poor excuse from a prominent business. read more

Gave multiple chances. Consistently messes up orders and the food gets me sick. Customer service is the only redeemable part.

I ordered my food, which took an hour to get to me. That wasn't the only problem when people asked for a refund the manager would say back off and tell them no. I asked for sauce and was told that I could have it but when the woman brought the sauce tray she walked right past my table. read more

I have eaten at the Ernest Barrett location in Kennesaw several times. It gets worse every time. My hamburger was cold today and after telling the cashier 3 times no cheese, they put cheese on it. The French Fries were also cold, but overcooked. Overall, my food was uneatable and was thrown away after just a few bites. I'm sorry I wasted my money. read more

Service was bad and food was overpriced and mediocre. Food came out quickly but they forgot a couple things, which I know happens but felt like I was an inconvenience even though the restaurant was almost completely empty read more

As many others have said, they somehow manage to mess up every part of their process, onion rings cold and soggy, burger was cold and they managed to leave the cheese out of a cheeseburger, not to mention it was drowned in mustard to the point it was dripping when none was even requested, milkshake was half melted, service was also incredibly rude and snappy. read more

Ate lunch at Whataburger on Barrett Parkway with my wife and daughter today Saturday March 16, 2024, and it was awful. It took 25 minutes for us to get our order and not one of the burgers were correct, the burgers didn't taste fresh, and the fries were cold. It was busy but it seemed as if workers could care less, none of them were in a hurry at all. I witnessed the lady who was bringing out the food being disrespectful to at least 2 different customers, having an attitude with them, being. The service was slow and sub par, the food was okay at best, not worth the 25 minute wait or the $30 that we paid for it. The men's restroom was a mess, water and pee all over the floor. It was one of the worst restaurant experiences I've ever had in a very long time. Very disappointed and will not even think of going back again. read more

Got to the drive through at 6:20a. Ordered a hotcake platter and a chicken biscuit. Was informed that it would be a few minutes because they hadn't made biscuits yet. Didn't leave drive thru until 6:36! I would have left had I not paid. I asked her for an extra syrup and she was about to charge me 42 cents. I asked her to at least give me an extra one due to the unacceptable wait. She was rude and refused. I asked her to speak to a manager. She said she WAS a manager! I was the only customer there and it took 16 minutes to have food ready and no apology or syrup. AND she handled money with her gloves on (was preparing food in kitchen as well). I didn't eat the food and based on other reviews, unless this spot gets new management, it will not last. Yessica specifically. Garbage service. read more