we waited 34 mins (only 3 cars) for a sweet and spicy burger! The person taking the payment was Marisol. She wasn't professional at all and had no apologies for the extremely long wait for one meal! Definitely a double thumbs down! Said for a small town with minimal late night options! read more

20 minutes for a grilled chicken salad at lunch time is quite the amazing feat. Terrible.

Terrible service. Placed order online, got my drinks, but never got the food I ordered.

Stopped by on my way home for a black coffee. I had heard that Whataburger had good coffee and was excited to try it for the first time. Let me just say it was not good. It tasted very sour bitter and was actually only lukewarm. If I hadn't already pulled out of the drive-through was about a quarter mile away when I took my first sip, I would've taken it back. Not sure why their coffee is that bad or if I just hit them on a bad day, but I definitely would not want to take a second sip of this and will pour it out when I get home. Extremely bad coffee disappointing. read more

One of Manager is so rude and not professional at all has no customer skills. She spoke and responded like she came from the ghetto off the street. I don't understand why it's so hard to do your job correctly and professionally read more

Went in for a quick snack and it was delicious and a good experience to eat and chill but wonderful service from Julie give her a raise !

This is the worst Whataburger I've ever been to... and I've been to WB on the east side of Fort Worth. They are painfully slow, mess up your order every time... and the staff is not friendly. Sucks because I like whataburger and there's like 4 fast food places in this entire town read more

Do not ever come to this, Whataburger you will sit there for 30 minutes even though if you ordered online or even if you go in store and place an order, this fucking place is helpless even when you're in a rush, they still don't give a shit they take their sweet ass time read more

Worst whataburger I've ever been to, nobody cared whatsoever including blue shirt manager.

Food is good but ordering on the app for curbside took 40 minutes! Never again ordering ahead!

This place is for the most part on top on their stuff when it comes the service and food but the few times they mess up they MESSS UP! Like tonight they gave me hardly any gravy like if it was half way I would be fine but they gave me %25 of the container worth read more

Whataburger - a person holding a cup of coffee - Fast Food Near Me - Lockhart, Texas

Friendly staff, order is always correct and always fresh and hot. Best bet is to utilize the curbside service option (instead of drive thru). read more

Wow.. for once the fries were actually salted. The burger however.. it's as if they spent the 30 mins it took to bring me my food splitting the patties in half, either that or they smashed it harder than mcdonald's bc a quarter pounder has a fatter patty than the 1 now... i was so angry i squeezed my burger to death in my hands i couldn't even eat it. fuck you whataburger count your days read more

Whataburger - delicious burger!!! so yummy!!!!! - Fast Food Near Me - Lockhart, Texas

Sadly, this rating appears on par for both this particular location and, as of late, Whataburger in general. Two things stand out. SLOW service. Both my friend and I commented on the length of time it took to prepare a standard item from their menu in the afternoon. It shouldn't be a production or an imposition to prepare their chicken bites and fries. While I know the manager who brought me my order meant well, it shouldn't be a big deal to tell me that my order is hot. Second -- the condiment rationing continues unabated since the Chicago gang took over. The condiment trays are now kept under the counter. The staff doles out the famous Whataburger ketchup packets as if they are a rare commodity. As for the lemon packets that used to be in the beverage area, those now have to be requested and the staff have to go into the back of the restaurant to find them. The food is ok -- but the stinginess and the speed of service tell me there's better fast food options -- even in a small town. read more

Supper tonight at the Whataburger in Lockhart. Wife ordered onion rings. They came out looking and tasting like yesterday's food re-cooked. Placed an order for more onion rings in hopes they would be better. 15 minutes later we were told that they were out of onion rings. Substitution of a WB Jr. read more

Whataburger - Old re-cooked onion rings. Yuck! - Fast Food Near Me - Lockhart, Texas

Waited 20 for curbside order, went inside and there was 2 other people waiting for their food, one who said she had been waiting 30 minutes. After finally getting my food, I was missing an extra fry I ordered and they got my burger wrong. Absolutely horrible service and attention to detail. If I could post 0 stars, I would. read more

Everyone loves cooked to order but whataburger really needs to modernize their building and cooking equipment. It just keeps taking longer every time I go to this place. I hardly go there anymore because I don't have the time to wait. read more

We have Whataburger delivered almost every Friday and they never get the order correct. There is ALWAYS something missing or something wrong with our order. No dressing with salads, missing fries, missing drinks, etc. read more

The wait was so so long and when i finally got my food I didn't check it until I got home and they had forgotten my fries and my gravy not only that but I ordered a bacon cheeseburger and it seemed a little plain so I opened it and there's no bacon like... probably won't get food from this whataburger again read more

Very very very SLOW. My mother went in today for a simple order of fries and a drink. She believes going in the store is quicker and more fresh than the drive through so that's what she did. There was maybe 7 people in the restaurant already eating. She was the only one in line. She placed her order at 10:17. And waited another 18 minutes for FRIES AND A DRINK. A person who ordered after her got their meal before her. She waited so long she was offered a pie, just to wait and be told there is no pie. Then she was offered a cinnamon roll. Had to wait for that too. Workers walk around like walking dead zombies. No sense of urgency. Disappointed 9/10 times when dining here. read more

Don't come to this whataburger, a hate crime was committed at this whataburger. I ordered a patty melt with NO ONIONS and they fucking put onions anyways, then I got my fries and when I took it out only half of it was full so I thought "Maybe most of the fries fell into the bag", well I was fucking wrong because when I checked only 3 fries where in the bag, and this was a medium fry, I wouldn't be surprised if they spit into my drink just to top it all off. Would rate 0 stars if I could. read more

Great for a good fresh burger. Been here multiple times and food is always great. Service is slow when it's busy. read more

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Drive thru person, Joshua, needs some help or additional training. Took forever to place an order for a salad with crispy chicken. He couldn't find the chicken. This fo put FISH on my salad!! read more

Whataburger - Who eats FISH on a salad and with ranch dressing??? - Fast Food Near Me - Lockhart, Texas

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After not eating at this particular Whataburger for sometime, I decided to give them another try. I ordered a biscuit and sausage sandwich and an order of hash browns to go. As I sat there, I observed the person preparing my meal, use her bare hands to assemble it, after touching the counter, drawers, and other contaminated areas. All during this time, it appeared corporate was on site, speaking to the manager. Never again, I value my health. By the way, I am almost 71 years old and have been eating at Whataburger, since I was 15 years old. read more

If I could put 0 stars I would this place is a absolute joke from burnt chicken strips practically jerky to no service. This morning about 5 in the morning I got into it with the workers and they asked me to pull around to the front to fight what a absolute joke.And when I asked for a manager apparently the manager was not there.Also think they need to start drug testing the workers after I had to repeat my order three times while the guy was half asleep. Absolute Joke read more

This was not ideal place to go my food was cold customer service was horrible and messed up my order

This place is plays on time. Never have to wait. Orders always right. But today took us three minutes five minutes to take your order. And I sit in line behind a car. And never got served. It was time to pull off read more

Nice and clean. We were greeted by a lovely young cashier who went out of her way to be friendly and helpful. Thank you, Amanda

We just ordered a to go order ! Ordered a fish dinner and got home and no tartar sauce and it was cold .No napkins, no ketchup no fork . We called to let them no and they didn't seem to care ! Just a I am sorry read more

Passed through Lockhart, saw the Whataburger and thought we'd give it a shot. We placed out order, the girl read it back. It was correct. We went to the window. The same girl read our order again, incorrectly this time. When told she was not correct, she acted annoyed and told us to hang on and closed the window. When she returned she said, "Well we already made it. We can add more stuff to it if you want but its already made." We replied to this that we were not buying what we didn't order. She huffed and closed the window again. At this point we decided to leave not certain what we would be getting back for having complained. Worse, there was a manager on floor who watched this exchange. Bad job guys. read more

I ordered a cinnamon roll because I was in a hurry and driving with my dog, it was served upside down all the icing falling off with a spoon and a knife. Whataburger get it together!!!! read more

If you have 30 minutes to kill then wait in the drive through at Lockhart's whataburger for a biscuit.If not then McDonald's down the street should satisfy your needs. read more

I have given up on this place... I order the same thing for breakfast every time I come here and every time it's wrong. I have even gone in to ask the manager what should come on the breakfast sandwich and she confirmed (several times) that the cooks need to be retrained because they made it incorrectly. After the fifth time in a row being wrong, I give up on you Lockhart Whataburger. read more

Walked in and needed to use the restroom before I ordered lunch. Once I saw how dirty and gross that was I walked out.

We went inside on a visit a couple of days ago and although I saw a single one-star review, I figured it was worth a stop simply because I like Whataburger and we were hungry. Anyway. The inside was small but pretty clean and the service was good. Our food was on good... nothing absolutely outstanding but our order was right, it tasted great, and came out fast. If we happened to be going through Lockhart again around any particular mealtime, I'd stop here again. read more

In complete contrast to some of the poor experiences below, I've always encountered a clean store and restroom. And it's "fast food" (slower than McDonald's), which means it employs kids, which means MISTAKES HAPPEN SOMETIMES. What earns them 5 stars is how each mistake I've had with them has been dealt with. The managers bend over backwards to make it right. I've had my entire family's meals comped in the past because of a single error on a burger and I didn't want to drive the 5 minutes back to the store. Another thing they've done is take my name, and the next time I returned I mentioned I had an issue with an order and they took care of the bill, no questions asked. Aside from all this, the food is amazing. Best burgers and fries in TX (esp. with their ketchup)! read more

Probably the slowest whataburger service ever. About 7 customers, with only one order in front of ours. Took 15 minutes to get a JR burger and fries.... read more

This place is grossly mismanaged! They are completely incapable of getting orders right and the worst part is they don't care. Do not waste your time you can get a burger anywhere! read more

Very clean. The seating inside is not very spacious, but the food is fresh. It may take a few minutes longer than most fast food restaurants to get your food, but it's worth the wait for quality. read more

The inside is small, I usually order thru drive thru . It does take a while to get order but it's always fresh and taste good. The workers that I've encountered are really nice ! read more