Excellent service... Roychelle always warm and friendly. Thanks for making this place consistent and great....

Visited on a Friday evening, drive through and inside was full. Every staff member was efficient and smiling. I was able to place my order within 5 minutes and food was ready in 7 minutes. The food was hot and exactly as ordered. This was the most efficient Whataburger I've ever been to. I plan to return the next time we go to Seguin. read more

Waited in the drive thru for at least 40 minutes. do NOT go. I understand it was at 3am but dang get better workers. Watched my food sit there and get cold. read more

Whataburger - Burgers Near Me - Seguin, Texas

Barmeeda served me at the drive through window, kind woman. I ordered a spicy chicken meal. with a chocolate shake. Good food, nice people. Everything working. read more

I like this Whataburger location! I've seen some reviews complaining about the wait but well, this is a small town so yes it gets busy at lunchtime. There aren't too many fast food places to choose from in this area. They do take measures to try and speed up service. When the drive thru gets backed up, an employee will go outside and assist in taking orders using a tablet. Since the building is literally on the corner the drive thru can't be expanded to two lanes. I've never had a problem with my order being correct or it tasting bad. Never had soggy fries or burnt food. It always taste good. It's one of the cleanest locations that I've been through. If you're on a work lunch break and running short on time, avoid this drive thru. That actually goes for any busy restaurant in this town. read more

Love this whataburger, been there a dozen times and each time was perfect with the right amount of every burger. I will continue to go often. read more

Waited no coffee for 20 min tables all dirty nasal spray left on 1 empty table mentioned it to staff and they just shrugged used napkins to wipe down own table read more

1st time here at Whataburger and had a great experience! The staff was quick, polite, kind and helpful. The food tastes great and their tea is awesome! Will definitely be visiting again. read more

The drive thru takes FOREVER. I will absolutely NOT be stopping here again. 20 minutes!!

Simply put it's just the best, I mean their burgers are amazing and their fries are some of the best I've ever tasted

Who would have thought that it takes over 20 minutes to receive one burger and one large fry. If you can definitely avoid coming when it's even somewhat busy. Employees are very lackadaisical and have no sense of urgency. Most of them were walking around or talking to each other. With only two or three actually working it seems like. And yes I was waiting in the dining room for my food. Also the guy who poured my fries was not wearing gloves. read more

This location has gone way down hill over the years. They used to be not so bad. Now they are extremely slow, get orders wrong, and just plain suck. You're better off driving to the other end of town. read more

WORST Whataburger in All of Texas!!! (Seguin location @ Hwy 123) DO NOT GO HERE Unless you Want a CRAPPY BURGER. Normally I LOVE LOVE Whataburger!! BUT today I went to get a Whataburger original, toasted buns, loaded with toppings, adding cheese & jalapenos from the Seguin location (Hwy 123). AND it was the WORST Burger I've ever recieved from the Whataburger chain...HUGE DISAPPOINTMENT!! To start, the buns were over-toasted practically BURNT, it had a meager less than a few fingers full of lettuce, 1/2 slice of tomato (C'mon really guys!! Who the hell does That!?!?! 1/2 a slice!!! RIDICULOUS) and the jalapenos I added were soooo few I could count them...yes, there were 4 jalapeno slices! Talk about CHEAP!!! This has NEVER happened at any other Whataburger Anywhere in Texas or Alabama. So if you're wanting Real Whataburger, do yourself a favor and...... AVOID the WHATABURGER in SEGUIN, TEXAS!!! WORST One EVER!!! (no, i didnt return it or go back to complain, I was more than halfway home before i realized how Crappy my Burger was....it's never-ever happened before, but now i'll be sure to look before leaving the restaurant) read more

Angle at the drive through was so nice and even asked how are mine and my Husbands day was going; we need more customer service people like him read more

Well it's not the same couple things have changed under new owners some folks might not notice but I did.

By far the longest wait in any drive through I have ever been in. 35 minutes from the order screen to the window and my order was 100% wrong. By far the best example of poor management for any fast food business. read more

We could have had a full meal for as long as we were in the drive thru. And then they got to order wrong, completely missed the big container of pancakes. And then we were asked to move forward while they cooked the pancakes (they didn't just forget to put them in the bag, they didn't even make them). The rest of our order was taken from us and is probably getting cold. We didn't get picante or napkins and the hashbrowns were raw. Too bad 1 star is the minimum... read more

Stopped for a bite to eat, took at least 15-20 min for the order to come out. Halfway through my grilled chicken melt I noticed it didn't look or taste right. Cut the chicken in half to see it was still RAW to the point where it was pink & slimy and clear looking. I'm hoping i don't get sick from it. But I'm sick to my stomach knowing I ate about half! They gave me my money back for that while whispering an apology and trying to keep anyone from hearing about it which disgusted me even more. Never returning to this location & fingers crossed I don't have food poisoning! read more

In town for a visit. Usually like Whataburger. Went to this one for breakfast. Didn't receive utensils or straws through the drive thru. Promptly went in and asked for a refund due to their incompetence. The make believe manager couldn't do the refund. A more experienced lady that should have been the manager had to enlighten the dopey current manager on his job and apologized for the issue. Need some better management here. It's always their responsibility. Lack of training, understanding, or care? read more

We had to experience Whataburger while on our Texas adventure and I'm glad we did! I went inside and ordered to go. Friendly, efficient employees. The burgers and fries were cooked to perfection! If I'm ever in Texas again at this location we'd definitely stop again. read more

Your burger the way you want it, they use high quality beef here as well. Well above the quality of other big named fast food restaurants, and the prices are comparable. The have excellent breakfast items here too, their biscuits and gravy are very good, the fries are fine too but the real champ is the quality of the buns and burgers. They had an A-1 Steaksauce burger a while back that would knock your socks straight off, it tasted so bad for you but it was heavenly. The only drawback to going to any Whataburger is the wait for your food, it's always quite a long time, but you have to remember they're making your food to order and that will guarantee you're getting the freshest most piping hot meal you can get in the fast food biz. It's worth the wait and for the price you'll be hard pressed to find a better fast food burger. Top notch all the way with good customer service for good measure. read more

Product- product was terrible we ordered 4 Tacitus a coke and a shake. Tacitus were poorly made and of all the whataburger shakes this one was weird I never can drink a whataburger shake at first because it's so thick. This wasn't the case here. 2/5 Service- we were only people in drive-thru and it took 15 mins. Terrible. 2/5 Image- the restaurant was well kept on the exterior and employee uniforms looked clean. 5/5 read more

This whataburger we were just in I always eat here. Until tonight where I saw the manager TOUCH a chicken strip and put it into a box WITHOUT GLOVES.... AS WELL AS a worker pick up some bread and use it WITHOUT GLOVES! And as well as PICKING UP HAMBURGER MEAT WITHOUT GLOVES. Etc. I confronted the manager about it . She said she would fix it and she didn't. Interesting.They ALSO Didn't have hair nets, which was very concerning. Chick Fil a. Would have had this on point. Wouldn't eat here again . read more

Ok first off this goes with just about all Whataburgers I've ate at, which is maybe 4 different ones total. They should really rename them Waitaburger because you'd better be ready to entertain yourself for a good while before being served your food, even if you're there at 2am and the only customer in the building. The food is standard Texas, overly deep fry everything but I can't say I don't dislike a couple different burgers they have. read more

Wish it was possible to leave no stars. This is the worst whataburger in the state of Texas. Different management makes no difference in the other employees. Food would be better quality if they didn't leave it sitting for 15-20 minutes because no one will run it to curbside like they offer. read more

Worst whataburger I have ever been to. There's an 80% chance your order will be wrong or incorrect in some way and god bless you if you try to modify anything at all. I also hope you're not in rush because they absolutely are not. I'm done with this one. Try the one on 46. It's marginally better. read more

My family and I stopped here during vacation. The service was fast and I am very impressed with the employees, and particularly Zachary (white male, average build, dark hair, glasses), who was polite, fast, and knowledgeable. I noticed several employees pitching in to help out customers, and one even helped during his lunch break. Leonara was very sweet. Clean bathrooms too. Five stars! read more

This is the worst Whataburger I've have ever been to the service is so slow and the food is not fresh

Worst drive through ever!! Took over 10 min to just place an order, I sat at the order menu for 10 min!! Then finally they took my order another 20 minutes sitting in line behind TWO cars!!!! Never again. read more

Never thought I'd say this but I been going to whataburger these passed few days nd everytime I go my order gets messed up my drink is warm my fries are cold this time I asked for a burger with only cheese nd bacon they put everything on it with raw bacon smh sum bs read more

Check my review for the other Seguin Whataburger. If you think this location is an acceptable alternative to the other completely inept location, think again. Placed a mobile order to be picked up in the drive thru, because I thought if I did a mobile order, maybe they wouldn't mess it up. Got to the store and cars were coming from two directions entering the drive thru, with no way for us to get in line. My husband went in to get the food. By this time, it was past the time when it should have been ready. There were two kids trying to order in front of him and that took forever and a day. It took over TWENTY minutes to get to the counter, with only two people ahead ordering. Two employees were sitting there on break watching it all go down. I understand people need breaks, but when it's busy like that, that might not be the best break time. Meanwhile, the line forming behind my husband had now wrapped out the door. The drive thru line was stacked up behind where we were parked. Our car almost got hit by someone trying to do a u-turn in the tiny, packed parking lot. Some lady in the car next to me was leaning out the window gesturing and yelling something towards me. I locked the doors. I'm pretty sure a drug deal was going down in the store. When my husband finally made it out of the store alive, the burgers were cold. There was no way we were going back in and the drive thru was still not an option. We made it out of the parking lot in one piece, thankfully. Whataburger just needs to shut it down in seguin. They're either incapable of hiring competent employees or don't care. Either way, I'm done with both locations and won't be back. read more

I asked for my burger with no cheese and it came with cheese even though it said no cheese on my receipt. I will give them credit for having fresh fries and getting my drink right but the dining room was also closed and the line was too long to go back through so I couldn't get a new burger. read more

My order is correct about half the time and the drive thru wait will be an absolute minimum of 20 minutes on any given day, any time. I have been in line for up to 35 minutes. read more

Prompt, accurate drive thru service by a polite and (oddly enough) cheerful cashier. even at midnight. Good on them for also having a vegetarian breakfast taquito option. read more

I know this place takes awhile but.... it's some of the best fast food in seguin TX.

Jessica is a phenomenal employee at this whataburger. Awesome smile, very welcoming, excellent service- asked if we needed refills, delivered our food promptly, and handled a question about our receipt very well. You can tell she pays very close attention to the floors in the lobby and looks like she pays close attention to the tables with sanitizer. She even asked if we needed anything else on the way out the door! Awesome job Jessica! read more

Food is fine but only go if you're willing to wait in line for 30-40 minutes at 2 am. Literally went at two am with 5 cars In front of me and it took 40 minutes- insane. It was almost like they had one person working there. read more

Wait, wait, wait. I personally never order food for myself at this Whataburger, but my daughter wants to eat this fast food everyday if she could. It is always very busy. We are usually in line 20-30 minutes every time we order through the drive through. This morning, we called the order in hoping to get in and out fast. When we pulled up, only 1 car in drive through. I thought, great, we will be in and out. WRONG. Not only was the order not ready after calling it in 10 minutes prior, they made us pull up and wait. You guessed it, another 20 minutes. I do order from McDonalds around the corner. They always have the food waiting at the window when you get there. Whatburger management needs to research how McD does it and get the food out faster. read more

This location is dirty and nasty service is slow and the employees do not care. No hair nets either food quality is way below par will not be back here again read more

I've stopped by the drive through more than a few times recently in the last month and the service, speed, and taste have always been relatively good. I have ordered burgers and breakfast and both have been hot and tasty. I enjoyed the grilled cheese all the way and it was quite good as well. There's never been an obnoxious wait and I can appreciate that with the combination of food that taste great and orders that are never mixed up. read more