This office is horrible. The staff is rude and the doctors gaslight you. Twice Dr. Mascia…read moremisdiagnosed my kids and one of my kids actually has a tumor and is now under treatment at Roswell. I want that man no where near my kids! My son had to go in for a sick visit today and was turned away because we refused to see Dr mascia. They never told us they scheduled the appointment with him to begin with. Nice that sick kids get turned away....

I would give 5/5 except for the sometimes but not every time attitudes at the front desk. Sometimes…read moreit feels like there is an undercurrent of superiority or disdain and other times things are perfect in every way. Any doctor I've interacted with has been great both for their interpersonal skill and their medical. The last objection I have is their phone menu changing at 5:30 to say that the office is closed when the website says they are open till 6pm. It's bad enough to close the phones early but the droning annoying loud mans goes on and on about how great they are without giving any real information on leaving a message which I wanted to do. I pressed Zero and what a mistake that was, it just started the mans annoying too long message to start over. I'm sure whatever management reviewed that message on the office is closed message either didn't listen to all of because they were in a hurry or they enjoy having their ego stroked. It doesn't matter what the message says if it is too long and too loud done by a well spoken person it has no immediate option to leave a message or any option but to sit and suffer being subjected to a non-functional drone on how great TP is. I have long disliked the phone menu sound and length of the message here but the last straw is calling when office is supposed to be open and then being unable to accomplish anything constructive. I will bet that any business that specializes in professional construction of the public face in that field would find plenty wrong and would coach that speaker to do many things differently with the actual menu. Not open during the published hours mm Having an annoying voice on the message. Having a barely functioning menu with no option that is easy to navigate Erratic front desk attitude. Great doctors and nurses/PA's. All this makes a "3 out of 5" score.

This is the best pediatrician we have ever had. She takes the time to listen and really know and…read moreunderstand the child. Dr Sue(my kids call her Dr Seuss lol), really loves children and parents and she trusts parental instinct. We have been with her since she started her practice, when I was pregnant with my baby in 2017. Whenever I have a worry or concern, they are always there and answer immediately to any concerns. The minimal feee every month is so worth it just for the peace of mind of having a Dr on call. It has taken course to get other drs to call back while I wait with a sick baby or I literally have to go to er while waiting for other drs to call back. Not at purely Peds. They are absolutely hands down the best!!!

I don't even know where to begin!…read more Our daughter is 10.5 months and we've been seeing them since she was around 5 months-unfortunately we didn't know about them right away, and-I wish we did. Our other Doctors office was rude, and hurtful, especially to a new mom trying to navigate this new world in the middle of a pandemic. They were rude, pushy, and didn't really explain anything very well. When a friend suggested Purely Peds to me, we jumped on the chance to get out of that nightmare! But never in a million years did I think we would find a place so caring and compassionate. You can tell that these people went into business because they LOVE what they do- They recently switched to a bigger and beautiful building. The drive is pretty far but oh, so worth it! We never leave the office crying or feeling like we're bad parents- they explain everything very in-depth and detailed. They have the time and patience to listen and help with ANY concern you may have- and never make you feel like your dumb or a burden for asking! They have a very fair price to make this private office so affordable- haha babies are expensive. But I can't explain how grateful and happy I am, knowing that Naomi is in such great hands! She is the most important thing in our lives so she gets the best- I wouldn't have it any other way. Has your child's doctor ever made you cry? Or feel unimportant or over worried? Like she's just another number? Like they're just working for the health insurances agenda? Have you ever been ignored, brushed off, or even shamed... If you made it this far, you NEED to make the switch! You will all be so much happier when appointment day rolls around

Awesome pediatrics office. All the docs and nurse practitioners there are great. You are assigned a…read moreprimary pediatrician and they make sure you see that person for your well child visits. Sick visits just depend on their schedules, but I've never had a bad sick visit provider. They have an entire lactation team there which has saved mine and baby's lives more than a few times. Stephanie and Sara are so comprehensive (and didn't judge me for crying!) and spend a lot of time evaluating the baby's latch, suck, and weight to ensure our breastfeeding success. I have only great things to say about the providers we see most often, Dr. Wolf, Dr. Hoelscher, and Stephanie PNP. Hours are great too. Open on weekends 8-5 and until 8pm on weeknights. A wonderful add-on for us working moms.

Rude staff. Every interaction I've had with them has been atrocious. Y'all might want to recall…read morethat parents are the reason you have children to treat and maybe be a little more pleasant to them.

We love Dr Ginzberg! We feel lucky that we got here because her practice was right by our house…read morewhen we had our daughter. Even though her practice moved to like midtown area, we still drive to see her. Very happy with Dr G

Dr Ginzberg has been our pediatrician for 7 years and my kids think seeing her is like a fun…read moreactivity. She talks with them and gives us really helpful suggestions. We have followed her to her new location and really wouldn't go elsewhere

I can't say enough great things about this office. First, they came to the hospital to do a baby…read morecheckup the day my son was born! When we were late for our first few appointments (we were new parents, had little sleep, and were getting used to the idea that it takes an hour to get out of the house) they didn't make us feel bad, or feel that we were wasting their time- they were understanding. I had a lot of trouble breastfeeding, but they were supportive. I broke down several times in their office, crying hysterically, and the nursing staff were all kind and supportive, giving me words of encouragement. The doctors are very down to earth, and just care that your baby is doing well- doesn't matter how fast or slow they are progressing, and they don't make you panicked, telling you what your baby should or should not be doing at any point. They just tell you how great you're doing/how great your kid is doing- they are very encouraging. The BEST thing about them is they will NOT take you if you refuse to vaccinate your child! Otherwise, they will take any insurance, etc- they just want to make sure the children that go to their office are safe. I cannot say what a relief that was to see that policy. Also, they have a 'sick' and 'healthy' section of the waiting room, so no germs are crossed over- same for the rooms. The whole office is separated in two- with the right side for the sick, and the left side for the healthy. I just adore these doctors.

Dr. Chopra is amazing! He's so good with my little girl, such a wonderful spirit. He's very patient…read moreand answers my questions. The nurses here are also very nice, whenever I have concerns and I call into the office the always get back to me within a timely manner. I love this place!

Everyone here is very sweet with my children and my daughter's doctor is incredible!! My kids have…read morebeen coming here for 17 years!! My daughter has struggled with anxiety before going to the doctor but Dr. Zmuda makes her feel so good!!

the receptionist was very rude. I went in-in pain and the receptionist rudeness just sent me away…read moreto a different office. People don't go to the doctor for nothing just to have a basic conversation about the weather. obviously I was in a lot of foot pain and it was my first time to go to any foot doctor about my flat feet pain. I come from a different state and I didn't know feet doctor was a real thing. I chose this location because it was closer to my living and work, so luckily the bad reception push me to go to a better pediatrist who was much more helpful. Yall doctors need to learn, your receptionist can cause your office to not get paid due to bad customer service . understand who you hire.

This place is a disgrace, always overbooked so be prepared to wait and bring plenty to keep your…read morechild entertained. However the real issue is the "professionals" and their vaccine policy that they try to push and push even after you refuse and are told you can refuse without repercussions but in the end there are repercussions, very real and very scary repercussions that left myself my wife and most importantly our daughter without a pediatrician because we were told we are not welcome there if we didn't follow their vaccine regimen, again after being told there wouldn't be consequences leaving us with false hope that maybe these people actually did care about children but don't be fooled like we were, they do not. All they care about is vaccines being pumped into tiny human beings that weigh less than a sack of potatoes and that's it, they didn't care that our daughter had an ear infection and had a UTI at the same time, they didn't care that she was sick, they didn't care that she wasn't gaining weight, in the end all they cared about was getting what I can only assume was some kind of compensation for vaccinating another 8lb newborn. In the end after questioning their mortality we were told to leave and we were not welcomed there, they didn't give us an alternative, we were left with a sick child that we had to take to urgent care instead. Everyone who works for these immunization facilities needs to reflect on the real reason they are in the profession of pediatric care, it shouldn't be to push narratives it should be to help sick children. Thank almighty god that not everyone thinks like them though and there are facilities out there that will care for a sick child no matter what.

Getting wellness appointments is pretty difficult if not planning 6 months ahead. Ultimately I had…read moreto accept really early appointments despite having complete availability all summer. Once actually in the office, everything always runs smoothly and the providers are always compassionate, professional and thorough. I appreciate that they directly talk with my children, letting them know that they are important. If any follow-up is needed or when I call with concerns for my kids, the nurses are always compassionate and helpful.

I'll lead with I can say to much about Dr. Beney himself, I don't recall ever meeting him. That…read moresaid, I usually deal with Chris Pease and he is awesome. From general health, to age related questions as I get older, a little dabbling in some short term depression, and so much more; Chris has been great to work with over the last... maybe 10 years? He's approachable, knowledgeable, willing to get you in and out if you are in a rush, or sit for 30 extra minutes if you have some real concerns or things you need to understand better. The front of house is nice too. All in all, I continue to come because of Chris, although he is a PA, my interactions with him have been better than any doctors I have worked with in the past. Also, I have always been seen in a reasonable amount of time. Both in scheduling and upon arrival to the office. Would recommend.

I was searching for a primary care physician a few years ago. The first six I called in Erie County…read morewere not taking new patients, and I was getting frustrated. That's when my friend Laura told me about her doctor, and said he was accepting new patients. I would have taken anyone at that point, honestly. But she raved about him, and I gladly filled out the paperwork and waited for my first appointment. Admittedly, it took them a while to get me in for my physical. The physical is the necessary first appointment before seeing the doctor for anything else. Now I can get appointments the same day, when necessary. Usually I can get in within a few days. Dr Beney himself is very personable and listens very well to what you say. I have never felt rushed when I've been in to see him. He specializes in pediatric and internal medicine. I love how sometimes I am put in a room with an exam table that looks like a school bus or fire truck. Usually I request to see one of Dr Beney's PA's. Chad is my favorite. He's the one I go to for my annual physical, asthma questions, and anything else that is non-emergency. For the more urgent needs, I'll see whoever can take me first. The staff is really friendly. They've always been extremely helpful, too, whether in person or on the phone. One of the great things about this office if you have kids is that they have this really cool game in the lobby. It reminds me of the movie Big with Tom Hanks. Remember that scene where he's at the massive toy store and plays piano by jumping on the keys? Well this is the same concept, only it's not a piano. Using a separate machine, kids start a game that illuminates the floor. They have to jump into squares or grids. I don't think I've ever watched a kid play long enough to understand the goal, but the kids all seem to know instinctively how to play it. Dr Beney is currently accepting new patients, and although he's in Lockport, it's still a fairly short drive for me from East Amherst. Tip: His last name is pronounced like 'Beanie.'

Dr.Mersal takes a lot of care to be friendly & professional. The receptionist is very helpful and…read morekind! 5

From the owner: Pediatric Doctor. Accepting new patients and walk-ins. Book your appointment today online or by…read morephone!