My 7yo son was born with a bilateral cleft lip and palate, and has extensive mouth trauma. Going to…read morethe dentist has always been a triggering experience for him. Then we went to Bauer and Bauer, and they worked their magic on him. He eagerly gets in the chair, he is compliant and hasn't had anxiety about any of the work done on him thus far. The staff all know us by name. They are excellent communicators and answer all of my questions. If you or your loved-one has any trauma associated with dentistry or orthodontics, this is the place to go. They will work their magic on you, too!

Dr. Annie is absolutely fabulous! She takes her time to truly accommodate the needs of her…read morepatients. My daughter is not the easiest when it comes to dental work, yet Dr. Annie handled some very delicate procedures with the utmost patience and care. While other dentists have lost their patience with her, Dr. Annie's sunny and positive demeanor never wavered throughout the entire visit. I also really appreciate the professional, modern, and fun environment for kids at Bauer & Bauer--it makes such a difference!

We have come here since it opened and I would never go anywhere else for dentistry. The care for…read morelittles and the efficiency in scheduling and referrals are unmatched. That's my three year old on her first visit!

Honestly, an amazing and one of a kind practice. Dr.'s Erin and Erika are so patient, thorough and…read moresmart, and amazing with our whole family since the time our kids were little. Love this practice, awesome and responsive staff!

When i walk in to get my teeth clean i am warmed by the smile from the front desk lady.I believe…read moreher name is Kristin. i have great experience with the the team cleaning my teeth and the final inspection always very detailed crew. BUT when i leave and talk to Tracy she isnt a pleasant person to deal with and very unfriendly unwelcoming "give me your money and get out".When it should be about how did everything go ?How was your visit?There is many Dentist around town where everyone is nice and not look at you as a payment and get out. That customer relationships are key. Tracy doesnt belong in the field of customer service.This is the main reason why many people like my self wont be going back because of people like Tracy. I have been going here for years and its always the same with her but i will not be returning until this changes.

I just got home and checked my cleaning, and Caylee did an outstanding job as usual. She takes her…read moretime to ensure she doesn't miss anything and the results are great. I would highly recommend Wheaton Prarie for care of your teeth and Caylee especially for keeping them so nice looking. Thanks Caylee !!

Beware. I was a patient here for about 10 yesrs. I wanted basic care, such as cleanings. They…read morewanted to do so much more. One time claiming I needed a crown. They said two adjacent teeth needed crowns. My insurance company strongly disagreed, and wouldn't approve the second tooth. Dr. Beri frequently uses equipment and procedures not covered by insurance. My feeling is he wants to maximize the number of crowns and similar replacements to help with the ROI on all the equipment he has. When I first started here, there were at least 7 to 10 people in this office. Today, 2-3. I do not recommend this office.

This place wowed me with their holistic approach and I went for a year or so. Finally was convinced…read moreto have some old metal fillings removed and replaced with some sort of porcelain. Well, after that, the tooth hurt. And a month later it still hurt. And at least 3 months later it still hurt. I went back there to complain after at l;east 3 months later months and I was told that it was nothing to be concerned about unless heat or cold started bothering it. That it was the nerve and it should go away. Dr. Beri was defensive and also aloof that this was because of the dental work. Over a year later, a year full of almost daily migraines, sinus issues, fatigue and other stuff here I sit having gone to another dentist this morning, who advised me that the filling put in my tooth was entirely too big, that the tooth was completely infected, and I have to have a root canal. When they got in there, she said it was full of infection. So, I have had an infected tooth/root whatever for at least a year, and had I gone back to this place again I still don't think they would have addressed it. My kids had their last examination there two weeks ago and we will not return. Thanks for the now $500+ expense due to carelessness and not listening to your patient. THREE MONTHS after the procedure and something should have been done. At a minumum, recognized the filling was too entirely big. I really appreciate this extra expense.

My very first visit and I am VERY impressed and satisfied with the respectfulness and skill of the…read morestaff and the state-of-the-art equipment (e.g., digital X-ray using 90% LESS radiation). Dr. Javed is very personable, smart without being condescending or showy, well poised. The clinic itself is tastefully decorated, very clean & inviting, and furnished with cool stuff such as TV screens not only in front of the exam chairs, but also above on the ceiling. There's a play room with a doorway opening shaped like a molar! I think we'll keep coming back.

Dr. Javad and his staff are absolutely amazing. He's very professional and personable. He is so…read morewilling to go the extra mile to make sure you are taken care of. I see no reason to go anyplace else. Thank you Dr. Javad!

It's difficult to find a good dentist and after trying out a different one that was a bit closer, I…read morerealized this dentist is completely worth the distance and I hope I can keep coming back here. I started coming here maybe 10 years ago when Dr. Francis was the dentist and him and his dental hygienists were all amazing. Now, Dr Evans is the dentist here and he is just as great and so are all his hygienists. I love his treatment philosophies. He really tries to minimize pain for the patients and doesn't ever pressure you into doing anything and explains everything to you. He's also a very friendly and funny guy. I appreciate that he never makes a big deal over tiny cavities either and doesn't scare you into treating it right away. It seems like he prioritizes just keeping a watch on small cavities, but if he does recommend a filling, they use a form of laser treatment instead of drilling here. I've never had a laser cavity treatment but it sounds way better than the drilling and numbing that other dentists use. I feel a lot more comfortable and open to coming back to get them filled now. All the hygienists I've had here have all been very gentle, respectful, friendly, and always make me feel comfortable. They do not scrape too hard, they compliment my teeth, and I really appreciate that they do not talk to me or ask questions during the cleanings. I'm a shy person and I think they pick up on that lol. The cleaning I had recently only took about 20-30 minutes too.

First dentist office I tried since moving to the area. Treat their patients wonderfully and have…read moremassage dentist chairs! I didn't even know such things existed! I also appreciate that they didn't try to sell me on any products, treatments, or procedures like another establishment did to my husband.

Dr Joy (Carlson Dental)…read more I don't even know where to start. I came in last week with a cracked tooth -- face swollen, in serious pain, and honestly a little panicked. Dr. Joy and his staff got me in right away, no runaround, no waiting, even though it was an extremely busy day. Dr. Joy was incredible. He put together a thorough treatment plan, made sure I was comfortable and pain-free throughout the entire process, and handled absolutely everything. I couldn't have asked for better care. Five stars also to his assistant Anna who was so caring and reassuring. If you're looking for a dentist, someone who truly cares about patient comfort and quality dental care, I strongly recommend Dr. Joy. Laurie R.

Every aspect of Carlson dental is professional; honest, caring, clean, never overbooked. That goes…read morefor the front desk, hygienists, and dentists. Once you find a great dentist, you can never move away. I'm staying put!

Caring , knowledgeable staff. I've been going here for…read moreyears and it's always a great experience.

I've been looking for a very comprehensive dental exam and I feel like I really received that at…read moreWest Willow. Kim was my dental hygienist. She explained everything so thoroughly and helped develop a plan and I'm excited to get my teeth in a better place. Everyone I met from the dentist to the receptionist were extremely friendly. It's so exciting to find such an exceptional team.

We had a great experience with Dr. Boyer. The office staff is always friendly and helpful, and…read morethough I met Dr. Boyer briefly, my husband said he did a great job at making him feel comfortable during his tooth removal. They explained all of the after-care instructions very thoroughly and even called a few days letter to check up on him. There was a bit of confusion with billing and insurance, though. But the receptionist was always helpful and patient with me while getting it all sorted out. Overall both my husband and I would have no problem returning to Dr. Boyer should we ever need to again.

I was here decades ago as a teen for a surgery and still remember how traumatic it was. I woke up…read morefrom the anaesthesia in a full panic attack and they just called my parents in to "deal with it". My sutures came out before they should have and now I have a permanent "flap" in my gums from it. I would never send my enemies here.

Incorrectly made dentures. Resolution to make a new one at my cost. Waited three months and no…read morecall from a regional manager. Not acce

DENTIST shah told me he was covered by my insurance but HE WAS NOT ONE OF CIGNAs DENTISTS…read more On my way out they said I had to pay $69.75. They are now charging me Almost $400 AFTER I AGREED ON $88. Estimate I called my Cigna ins they said to call ADA to file a complaint He claims to be one of Cigna's dentists on their web site I wouldn't have gone there if they weren't one of Cigna's dentists On their business website a "Shirley's eBay store" posted this : (It's the same for me) "I was a longtime patient until the management changed (May 2023) and my dentist left without any notice to his patients. Who ever took over this dental office has ruined all of it's prior reputation. The manager of the billing department is completely incompetent. She has made numerous billing mistakes, reported accounts to collection agencies in error and has zero customer service skills. She is never available to talk to and doesn't have VOICE MAIL!! The dentist (Dr. Eric Hirsch), left his patients high and dry! I had no idea he left Wheaton and no idea if he was still practicing as a dentist and no idea where he went. Makes you wonder what would have happened if you were in the middle of a treatment with Hirsch (waiting for a new crown etc.) and then he's no where to be found!!!!!!!!!! There is no excuse for this level of customer service. If you are considering becoming a new patient at Wheaton please do not base your decision on prior reviews because you won't be happy with this mismanaged group. REVISION: RECEIVED REPORT BACK FROM THE BETTER BUSINESS BUEREAU RE: BILLING ERROR, DENTAL CARE OF WHEATON NEVER RESPONDED TO COMPLAINT." ---my Update .... after 2 weeks they called me to say Elite Dental Partners who owns DENTAL CARE OF WHEATON reviewed my case and decided to accept my payment (at date of service) for $69.75 ---Oh and the filling he put in fell out 3 days ago. --