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    Wheel Collision Center

    3.2 (30 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

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    Don't shop here. Scam business that will take your money for items they haven't had in stock for years. Lack of communication and poor customer service practices. Please avoid. Message from customer service a week after ordering and paying: "Sorry, for the late response here as we have been trying to locate a set of these wheels. Unfortunately our specials page has not been updated since Jan 8th 2021 and the wheels we did have were sold. We do apologize, but we are not able to source a set of these for the same value as what we originally did 2 years ago." It's clear they'd rather screw the customer than taking slightly less profit and upholding a good name.

    So everyone that comes to our shop knows we always do our best to provide quality repairs. After 10 plus years I recently had to find a new company to refinish damaged wheels. I found Wheel Collision Center in Bath and sent them our wheel to get repaired. Wheel Collision Center ended up improperly attempting to repair this wheel. They overcut the machine finish, which ended up damaging the wheel beyond repair. The pockets got smaller and the machine cut on the lip actually angled in instead of being straight. I expressed my concerns to Kevin and he said he would get me another wheel. The other wheel arrived a few days later and once again was not a quality repaired wheel. The cutting process chipped the color in the pockets and was once again damaged beyond repair. Kevin insists these are quality wheels, when you can obviously see in the photos they are not. After 2 attempts, and 1.5 Weeks of lost time we demanded they furnish us with a new wheel. He denied our request per the owner's direction. So now the vehicle owner had to incur the cost of a new wheel because they are incapable of performing quality repairs. That's not how you conduct business properly. They damaged a repairable wheel, they had 2 chances to make good and messed up, they owe a new wheel. I have 2 videos clearly showing the poor repairs but can't upload them on here for everyone to view

    Larger bubble that has peeled off

    I bought a set of Mercedes wheels from Kim over the phone who was very nice. It took a little over two weeks to get the wheels and was excited to get them on the car. After having them on the car a couple of weeks I noticed spots where the paint was bubbling off. I've worked on cars for a long time and have had things painted. It's simply where the surface wasn't prepped properly. The wheels have a limited lifetime warranty so I gave Kim a call. This is where the review turns negative. I explained the problem to Kim and she immediately said it would be covered under warranty if it's not from damage. I sent her the pictures that I will post on here. She showed the owner and said they can't tell from the pictures but it looks like damage and that I put touch up paint on the wheels. What they called touch up paint is their paint bubbling off. The solution they came up with is for me to take the wheels off my wife's car. We have two small Kids as well that need to get around. I guess let it sit on jack stands for the week to ship them up there and however long to get it back. Pay for shipping both ways and most likely have them tell me it's damaged when it's clearly not. I was disappointed how they immediately turned on me and accused me of damaging the wheels. I'm a professional with a wife and family. I simply don't think it's acceptable that the wheels we purchased have the paint peeling off after two weeks of use. The amount of money and time that it would take me to get the wheels to them is not worth the risk of them saying it's damaged and not fixing anything.

    We had a very tricky wheel scenario to tend with. My mother in law has a pink jeep with fleck. She ordered lexani rims and tried to match the paint. Lexani totally fumbled. I got in touch with Kevin, at wheel collision and he offered to check out our predicament. ABSOLUTELY AMAZING!!! Job well done! I highly recommend this business!!

    Wheel cracked in the exact same spot that Wheel Collision Center "repaired" it.  What a joke.

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    11 months ago

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    2 years ago

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    2 years ago

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    Daryl R.

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    1 year ago

    We had a tire with a dent in the rim and an air leak. They fixed it for $230 (left the tire overnight). Excellent service.

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

    Repaired a wheel for my mom, fixed it same day and for a reasonable price. Absolutely no complaints, highly recommend this business.

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    8 years ago

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    3 years ago

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    6 years ago

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    Daryl R.

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    8 years ago

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    4 years ago

    I've bought a set of refurbished OEM wheels for my 2001 Acura. They arrived literally appearing like new!! I couldn't be happier!

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    8 years ago

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    12 years ago

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    8 years ago

    I was very happy with the price and the quality of the work. They squeezed me in when I was in major time crunch and the price was right.

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    13 years ago

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    12 years ago

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    Daryl R.

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    11 years ago

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    10 years ago

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    Review Highlights - Wheel Collision Center

    I got in touch with Kevin, at wheel collision and he offered to check out our predicament.

    Mentioned in 3 reviews

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    Wheel Collision Center - tires - Updated May 2026

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