This was the second tow truck I had to call because the first one had no idea what he was doing…read more Was trying to load my truck for an hour. Express put my truck up on the flat bed in 5 min. And dropped it off at my house all in 20 min. Highly recommend.

Insurance Company, USAA, coordinated with the company for pickup of my wrecked vehicle. Tow truck…read morearrived promptly and towed vehicle after completion of the police investigation. Tow driver was extremely courteous and allowed me the use of his tools to remove my plates. Would highly recommend.

I have a problem with the service department of this dealership. I was mailed a coupon that stated…read moreFox Lexus would do a Synthetic Oil Change for 39.99 (including all parts needed). I got to the dealership at the time I set up for this service, and an hour later they called me in to a service office and told me they were running behind but were starting on my vehicle at that time. An hour later, I got an invoice that said that the amount due was $56.73 - so much for "parts included." The invoice they gave me said regular oil (not synthetic, as promised) was used and a car wash was done also (however, the car had the same layer of dust on it that I came in with). My opinion of dealership service departments was verified - I don't plan on coming back...

I brought my Mom here for her scheduled appointment at 11:30am. We had to wait for 30 mins until…read moresomeone would take her car to do a complete service on it. They told us it would take 2 hours at the most. We went to have lunch and tried calling them to make sure the car was ready at 2:30. No one answered the phone and we tried several times. We decided to drive back to the dealership figuring the car was ready. When we arrived the told us that the car battery needs to be replaced. They never bothered to call to tell us. Here we are waiting again while they replace the battery, which they said would take another 45 mins. It's now been over 4 hours. My Mom has had 3 Lexuses in the past and has never had such terrible service. We are completely disgusted with the service here. If I could give this place no stars, I would.

I went in to purchase a radio for my boat, whose USB port had stopped functioning. I purchased a…read morestereo which they claimed had a $50 discount; only to find out I could have bought that identical radio for less on Amazon at regular price. The installation was a horrible. A 1/2 hour install took 2 1/2 hours. He cut and spliced, cut and spliced & cut and spliced. He clearly did not know what he was doing, and was learning on my boat. That being said, they finally got the stereo working. I could not test it there because boats have to be in the water to test the ignition. I get to the lake, and the boat would not start. Thinking it is a bad battery, I take it to a mechanic in a nearby town. After having the battery checked, the mechanic said that the battery was good and that the issue was caused by what he said looked like a bad install. He said the ground was insufficient and that the ignition wire was connected to the constant wire; which ultimately caused a fuse to pop. I now must take the boat back on Monday to have the install redone. Unfortunately, my fishing trip was ruined by their unprofessional installation. I would also like to add that the manager was not friendly. When I mentioned that maybe someone else should do the install, he ignored my request even though the installer had told him he was struggling. He told the installer to figure it out, and provided no assistance.

If you're a DIY'er this is a great place to purchase gear, but I can't recommend their installers!…read more I've been into car audio my entire adult life (30+ years). Sense back in the day when these "top of the line" brands were "Made in the USA". I spent more time at "Car-Tunes" "Sound Quest" and "Music Systems" than I spent in school. Anyway... I know a little bit about car audio. Because of my passion for car audio, I wanted to love these guys, but I just can't.... They're nice guys, carry some decent brands, have reasonable prices, and talk a good game; but at the end of the day, they under perform and under deliver where it counts... installs. First, I purchased what was supposed to be a "high end" window tint job (their most expensive ceramic film). It was the most expensive and worst window tint job I've ever had. There were several details that went unnoticed (or ignored) by the installer; defects in the film, debris between the film and glass, bubbles, etc..., and they made a mess of my car, which had just been detailed. They kept the car for two days, and when I picked it up I couldn't even properly examine the windows because they were filthy, inside and out. The manager has promised to make it right, "when he gets a new window tinter". Apparently, he did my car on his last days of work here, which is probably why he did such shitty work. We'll see what happens. Despite everything, I decided to give them more business, this time car audio, and had them install a set of component speakers. Again they kept my car for 2 days, and to top it off, as I drove home, I notices an "engine whine" noise coming from the speakers. I didn't have this "whine" before they installed the speakers, and the speakers are not connected to an amp, they are straight off an Alpine HU. I understand car audio can be complex, and there are a lot of variables that can induce noise. It could be a loose ground on the HU, could be how/where they placed the cross-over... whatever! The point is, it didn't have this problem before they changed the speakers. They had the car for two days to install one set of component speakers, you'd think they would have tested for these issues, and corrected them. Remember, this is all these guys do, they don't sell refrigerators, home theaters, or smartphones here. They do nothing but car audio/video/security, and window tint. They're supposed to be experts! Now I'm out $100+ I paid for the install and I'll still be ripping my car apart myself to troubleshoot and fix this issue (cuz it'll drive me nuts!). I won't be taking it back to them as they don't pay attention to the details of their work, and I don't want to be without my car for another 2 days. Although I will be returning for them to make good on the botched tint job (I can't do that myself).

Job well done and speedy ,outer of in less then 10 minutes . I highly recommend.,great work done…read moreand very professional

TGS auto glass!! I recently went back home to El Paso to visit my family in my spiffy new Nissan…read moreversa, the second day that I am home the neighborhood kids that just LOVE to play baseball in front of my mother's house decide to accidently break my side passenger window. Needless to say it wasn't the best thing to wake up to in the morning. I called around to check out how much it would cost to have someone come to my mom's to fix it. The first couple of places I called gave me outrages quotes,ie. So finally I called TGS auto glass and I told them what happened. Jay asked me to text or e-mail him a picture of the damage and called me back within 20 minutes with a quote and estimated time of arrival. He was there on time and got right to work he explained everything that he was about to do and was done in little less than an hour. After he finished he wrote up the bill and explained each cost, I really felt that he was extremely honest, professional and friendly. Thanks again for all the help! I'll definitely be recommending you guys!

The market for new cars and second hand cars is slow as the economic downturn is affecting many…read moredealerships. Mercedes Benz offers great vehicles with low mileage and EV at a discount pricing. What you really buy is security and safety as well as great services. Mr Jose M. The head of services is extremely knowledgeable and very dedicated. They also provide a ten percent discount to the military community. I still love German engineering but cars have become computers on wheels with many functions that no one is asking for. It would be a good thing for car manufacturers to come back to market needs. Affordable vehicles with simple functionalities.

Agreed to purchase 2016 pre owned gle advertised on national mercedes website for asking price,…read moreafter 4 days waiting on make ready, dealer added 9 grand to price after we sold our car so we could pay cash.. just said sorry , we priced it wrong. What a scam, also tried to give us 15 grand less for our trade that we sold in one day . Beware .. .

Chet and his team are excellent!! They take extreme pride in their work and go above and beyond the…read morecustomers expectations! Took my GMC Yukon Denali for a very large dent hoping to not have to go to the body shop! After they were done, I couldn't even tell where the dent was! Highly recommend them!!

I took my truck into this establishment recently, Chet and his team were really professional, this…read moreshop was very helpful with my insurance claim for hail damage, was very reasonable with their price, end product was perfection. Will use this service again if needed in the future. Thank you El Paso Dent Repair. Kevin C.

I they were timely, professional, and the give a Military Discount…read more They fit my need for an estimate into their schedule. They scheduled me into their already busy agenda. Thank you.

Baker's Glass did an excellent job replacing the glass in my mom's broken kitchen window. We are…read morevery happy. The gentlemen who came out to do the repair were so kind and professional. Even the staff I spoke to via phone and email were great. I highly recommend them. Thank you Baker's Glass!