Made it a seamless donation of my vehicle. Very good communication via phone calls and emails. They kept to their appointment and never had me waiting. If I ever have another car to donate, I'm going with Wheels for Wishes again. read more

We decided to donate our used vehicle to Wheels for Wishes because we believe in the brand and the cause. It was the simplest process and felt so good to make an impact to the organization. They have a very clear and easy process for pick up, timing, paperwork, and great communication throughout. We missed a step in the process regarding providing a piece of paperwork that we ended up needing for our taxes. When we reached out for support, they were very quick to respond and support us in getting what we needed. We received a very reasonable tax write off from the donation as well. Overall great, easy experience and the woman that supported us was super friendly and personable the whole way through. read more

Donating was a piece of cake and I don't get the negative reviews. If you're donating, or volunteering, your expectations should be nil; you should just be happy you are helping. I donated my car just over a week ago. I hated giving her up but she needed thousands in repairs and the parts aren't readily available due to supply chain issues, so I gave her up. It's super easy to do online, and I had a call that day from the local towing company. They called twice more after that; once to confirm the date and another to confirm once more. The towing guy was a little gruff but this is New England and I inherently get their style; I had everything ready - had my title signed, was going to be here no matter the day, etc. He was happy with that and each time he called he profusely thanked me for my donation. It was really sad to see my car get taken away, but not really. I mean I couldn't take care of her anymore, and I really only hoped it would do this organization some good. It's been over a week, and I still haven't received the receipt from this organization as to how much it "sold" or what my tax write off could be. But I am not complaining nor do I care. I only hope they were able to make use of the donation somehow. I've been involved in the non-profit world myself for some time now. Not professionally, but let's say it's part of my hobby. The small minded and frankly idiotic people who get involved in this arena that think they are doing good but end up griping and making things worse are the people I think of when reading the negative reviews here. Donate and shut up - stop worrying about yourself and do a little good in this world! read more

If you have a car that you want to donate - this is the place. Very easy. All you need is an ID, the key, the title. Once the tow truck shows up, hand over the 3 items, sign, get on with your day! Easy peasy. read more

This was the most positive experience. The whole process was so simple and fast, I don't even know how it could be any better. And, bonus! The satisfaction I feel knowing that I helped such a great charity. read more

I had a wonderful experience donating my old Jeep to Wheels for Wishes. It was hard for me to say goodbye to a car I had for 22 years - with loads of miles on it and many happy memories. The arrangements were easily made and the gentleman who picked it up was efficient and kind. Thank you. read more

This was so easy! Filled out the vehicle donation form, submitted it, received the notice of the day for the towing contractor the next day, they came 2 days later and, presto, the old car was gone! read more

The entire process was so easy. The first phone call that we had to go over paperwork and pickup process was wonderful. We donated a car that had sentimental value to our family. The Wheels for Wishes worker was very compassionate and kind. The driver who picked up the car was equally as kind and compassionate. Everyone made the process much easier on our emotions! What a great cause! Thank you read more

Great service that benefits a great cause! Very easy to use and made the process feel seamless. Got the receipt and tax deduction without any problems. It was all really easy. I look forward to donating again in the future! read more

I donated my car for Wheels for Wishes. The car had a very conservative $9000 blue book value. I was notified that they sold the car for $1800 (20% of its value). I was floored and so disappointed. I called and asked for an explanation. The customer service person could not explain what happened and said a manager would call me back. It's been 3 weeks and I have still not heard back. I was so excited about doing something good and I am a big fan of "Make a Wish", but now knowing that Wheels for Wishes is a separate contractor, I wonder how much of those proceeds even went to Make a Wish... I also wonder if there is something more nefarious like Wheels for Wishes selling it cheap to a friend who then sells it for market value to avoid paying the charity. read more

My family and I have donated our cars over the years to Wheels for Wishes, and it has always been very seamless. They make it really easy, and we got a nice tax deduction for it each time. read more

I called in after my car was picked up. All I can say is the call center is horrible and not helpful at all!!! The lady was rule and she did not try to solve the problem, but tried to pass the question to someone else! DO NOT DONATE TO THEM! read more

The only good thing I can say is that they were persistent. Although originally they told me they'd take the car (a convertible BMW) whether or not it ran, given its location (Hawaii) and other considerations, we had to get it in running condition. Since it was in good running condition and had a brand new set of tires (worth about $1,000), I thought we'd get something approaching Kelley Blue Book for the donation, which would have been somewhere between $3200-$5200. They said they sold it for $1,800. What?? That is hard to believe. I really think there was an inside sale or something. About the only good thing I can say is that these guys were persistent in getting my business - calling every 2 weeks. read more

DO NOT DONATE. Call center customer service is horrible. We attempted to donate our vehicle to them and had a bad experience. We coordinated a pick up date and took time off work to get it done. Tow truck service came on wrong day, and stated they would come back on the scheduled day. They never did. Wheels for Wishes call center will not record / document your communications with them. So, when you call them, they have no idea what was last communicated and no record of me calling them. They stated they have no record of a pick up date and it may have been coordinated with the towing company. The towing company advised that they did not have a pick up date, and they do not schedule them. They merely call you 1 hour before a pick up. We cannot just be available in 1 hour notice. This is contrary to what was initially discussed when I spoke to someone about coordinating a date for pick up. Multiple calls to Wheels for Wishes resulted in them stating that they will escalate the issue and have a manager call us back. Nobody will ever call you back, and when you call them back a new representative will have no idea what you are talking about because they don't appear to document their calls with customers. Here in California, they do business with Copart, Inc., who I assume is the auction and/or towing company they are affiliated with. Copart will fish for information that you already provided, so it felt very sketchy and not secure at all. Thus, I cancelled my donation immediately. Wheels for Wishes indicated that they cannot send us a confirming email or mail us anything memorializing the cancellation. They said when you fill out the online form, the email is just auto generated. So, be aware they do not do any manual email communication and do not send letters out, unless the vehicle is sold and you get the corresponding tax documentation. Horrible experience. UPDATE: A manager from Wheels for Wishes called me back and apologized for my experience. Still did not proceed with the transaction as it did not feel professional nor safe place for donations. read more