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    Whetzels Custom Paving

    5.0 (1 review)
    Open Open 24 hours
    Updated 2 months ago

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    Response rate

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    Services - Whetzels Custom Paving

    Driveway construction or installation

    Exterior wall construction

    Interior wall construction

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    Retaining walls

    Walkway construction or installation

    Construction or installation

    Masonry/concrete removal

    Masonry/concrete repair

    Masonry/concrete sealing

    Driveway sealing or resealing

    Exterior wall sealing or resealing

    Retaining wall sealing or resealing

    Patio, porch, or terrace sealing or resealing

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    JES Foundation Repair

    JES Foundation Repair

    3.0
    (320 reviews)

    I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

    Guys just left my house after two visits, just finished raising a driveway slab and fixed a…read morewalkway. Couldn't be more professional, dont look any further this is the choice for your repair. Marty and his partner went the extra distance, the void beneath the slab was so bad that it took two visits but they got it done and in this sweltering heat both times. Got two estimates and they were the best value and quality. Thank you for sending a great crew, I feel bad that I didnt catch the young guys name he was a wonderful partner to Marty. Trust your homes repair to JES and they came up from Ashland VA to Stafford.

    Whetzels Custom Paving - masonry_concrete - Updated June 2026

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