I've been a loyal customer to this establishment for many years and I have never asked for a return…read moreor an exchange. I brought a shirt in today to just get a bigger size. When right away I was confronted with 30 day receipt needed when it is obvious that the shirt came from this establishment. The young lady behind the counter was extremely smug, smiling at me saying she was being polite, but she was being extremely rude. There should be exceptions, especially when you know the merchandise came from the store and someone is not asking for a refund or store credit just a bigger size. This is a very disappointing experience with this young lady, she does not belong in customer service. I'm sure she's a family member and they'll be no consequences for her smugness.

Such a great little shop to have in the community! Carolina is a sweetheart and super helpful…read more They've got great stock on clothes and tchotchkes for the babes... and a few things for adult lady babes alike. Highly recommended if you like to avoid The "branded everything" of big stores.

Grace & May, an amazing mother and daughter creative and crafty team of wonderment! Two of the most…read morewonderfully talented and kindest people I've ever had the pleasure of meeting! Serious talent and seriously hard workers, crafting some of the best made apparel and accessories for your little offsprings! If you are in the San Pedro area, coming off a cruise ship, driving through or coming to visit the Crafted marketplace, Grace & May is maybe the best place in LA to get a unique hand made dress for your rug rats! Do it!

Came here 9/25…read more Found some great designer clothing pieces in my size. My only complaint would be that they don't have any fitting rooms to try stuff on but in my case, luckily everything fit! I would come back again!

What a great lil Thrift store as we stopped in while strolling through the harbor shopping area on…read more6th street in San Pedro. The women's clothing selection was vast and some great deals. A well organized store with something for everyone. Terrific selection of sweaters as well. Tis the season. Recommended

Great place, the worker was very helpful with helping us find clothes that fit our style and helped…read morewith finding good deals. Will definitely be coming back

No feedback on orders. Have reached out two times to get a delivery date and no response. It's…read morebeen 2 weeks so hoping to get for Christmas!

What a great lil store. We were out walking and stopped in to check out some Reef sandal type flip…read moreflops for my wife. She likes the bling being with a slight heal. The store is well stocked with Vans, Nike, Reef, UGG and so many other top brands as well as clothing, hats accessories and yes even Ray Ban sunglasses. Nice selection and fair pricing. Recommended

Nice store with the latest and old fashion clothes and shoes .. vans uggs slippers.. beach sandals…read more.. prices are lil high , but everything is name brand stuff .. friendly workers polite and knowledgeable

I can always find something cite and a great price. The store is always well stocked very…read moreorganized. The customer service is always great, will definitely return soon....

The store is ok. I used to shop there a lot, but I won't come there anymore and I am cancelling Gap…read morecard. All because of an untrained and inattentive employee who threw me out of the store today after he ignored my request, and did the transaction the way I didn't want it to be done and after I tried to insist that I want it the way I asked, he told me to leave the store and threatened to call the police. Ha! Nice way to train your staff how to work and treat an elderly customer. So, this is what happened. I bought two sweatshirts in November (less than 30 days ago) with two different transactions by paying with my GAP card and a store credit card. A couple of days ago my daughter bought the same two sweatshirts (not knowing that I got them for a holiday gift) and paid with her Visa, but punched my phone number for points. Today I brought "my" shirts to return (all with labels, but I didn't have a printed receipt, as I never take printed receipts, because all is online on my GAP card), and I asked the cashier (a young guy) to post return on my GAP card and on store credit card, as on the original payment. I repeated this several times, explaining him what happened AND how I would like him to handle the return. I gave him my GAP card (before I came to the store, I looked at my account and all transactions were there, no problem to see them). He ran my GAP card, but couldn't find the transaction (well, it was in November, but less than 30 days ago). So, instead of making more efforts to search for the transaction, or asking for help, he asked for my phone number and with phone number he pulled up the VISA receipt that my daughter paid. Without even telling me, he issued the return on my daughter's VISA card (he just told me that it went back on VISA card, but he didn't print me a credit receipt). This was NOT how I wanted it. I asked him to do it the way I asked to do from the very beginning (he evidently didn't listened well for my request, or he just didn't want to bother). He told me that he did what he did and there was no other way to do it. He basically brushed me off. All the talking so far was in a polite manner, with calm voices, both he and I, but he clearly wanted just to get rid of me. When I insisted that he should put the charge back on my daughter's VISA and credit my GAP card, he became nervous, his hands were shaking and he started doing some transactions. I asked him, what he was doing, and he answered me disrespectfully border rude, "Just let me finish what I am doing", and after that he threw me the printed receipt saying, here, I put the credit back on your card. And he went to the back room. I thought that he gave me receipt for VISA credit, but he actually gave me credit on my GAP card in addition to credit on VISA. I waited till he came out of the back room, and when he appeared, he was mad to see me still there, and he yelled, "I gave you credit on both cards, what else do you want?" I told him that I want the charge on VISA and credit on GAP card (I don't need his charity crediting both cards, lol, but it was not his money, it was GAP money, so what did he care), and I asked for his name. He yelled that he was not going to give me his name and ordered me to leave the store, or he threatened to call the police. There was an older employee there and I addressed her, asking for help to clear the situation. Without even trying to understand what was going on, she also told me to leave the store. I left, of course, what else could I do. When I came home, I checked my CCs. BOTH VISA and GAP cards had pending credits. So, he basically used GAP money to get rid of me. Oh well, I thought, fine, I tried... but if so, I'll have two credits, both on VISA and GAP. But obviously the older employee got into the situation later and when I checked my GAP card a couple of hours later, the pending credit transaction was gone. Pity that I didn't take a screenshot, but I kept the credit receipt with the employee number (attaching the copy). Tell me, is this the the way to train your employees, GAP??? They don't listen what a customer asks, then they don't ask for help when they don't know how to reverse their mistake, but they just credit the company money twice and when a customer tries to tell that it was not the right way, they resort to insulting a polite elderly customer by throwing her out of the store. Fine. Cancelling my GAP card and NEVER shopping GAP again. Not in that location, not any other.

Just came to do a drop off a donation. It's street parking, so it's tough if you have a lot of…read morestuff or big items to drop off. I parked like 3 cars down from the store. When I walked in, there was a worker named Robert that I asked about the donations. He offered to help me bring in my box and frames in. Super helpful and friendly. Cute thrift shop, clean, bright and helps though in the recovery program.

This is a fun thrift shop located on Pacific Ave. right in the heart of Pedro. As is the case with…read moreall thrift shops, you never know what you will find here. It's a great, ever-changing plethora of a little bit of everything. This is a well organized thrift store. The moment you walk in, you can pretty much see all the various departments and what they are offering where. They generally keep their records and books up near the front, and their clothing over to the right side. They also keep their more boutique items behind the counter. That is a perfect place to discover that unique and/or antique or collectible item. They have all their electronics in the back. So if you're looking for anything electrical, and or anything else like that, that's your place to go. Overall, this is a fun shop to go into. The staff here are always really nice. And, you can come upon that item that you've been looking for or that's something you never knew you needed.

This location always has great finds. They have obviously a lot of Christmas finds right now and…read moreall but you still have lots of other things for daily use and lots to decorate your Home, for your Pets and much more. I always love to check the clearance section cause you find amazing deals for really good prices. I was looking for a pot holder crochet for the bathroom and scored one for $9.99 it was perfect to add a planter and add in the bathroom for decor. The customer service is great there I had a few questions about several items and they walked me over to where I'd be able to find them. Very helpful and kind I appreciated that. As far as the lines they a few people in line but you didn't have to wait so long they had all the cashiers open so it had a great flow. Over all experience here was great, the shopping area has lots of parking so that's not a problem to find a spot. Can't wait to be back!

Zero rating for this store and the deferential, rude and discriminatory interaction with non-white…read morecustomers. I came into the store to return an on-line purchase. The dress was unworn, with tags, security tag, with receipt and within timeline to receive refund. An older Asian Manager was called by the cashier to review the return. I launched my Tjmaxx account by phone to display the barcode for ease of locating the transaction on their system. She scanned the barcode and located the purchase history. I exited the website and closed my phone. The WiFi is very slow in this location. Then she demanded that I show her a picture of the item from my order history on my phone. NEVER HAS ANY OTHER TJMAXX STORE DEMANDED this for an online return. When the WIFI speed wouldn't relaunch the website she demanded that I tell her the purchase date and method of purchase. I told her that information was available from the scanned barcode. She disputed that which I know is a blatant lie. I have her the information. Then impatiently she said, I will just refund you, and doing me a favor. I have never experienced this disrespectful interaction at any TJMAXX store, and it is disgraceful to have employees who clearly have bias. Also, another female older cashier who appeared to be of middle eastern descent, saw me next in line and intentionally walked away from her register to organize hangers until I was called by the adjacent cashier. Shame on you TjMaxx. You need to secret shop at that store, and replace your racist employees.

After recently having a little girl I can finally buy their dresses! I've known about the dresses…read morefrom other friends and always thought they were so cute and unique but never had a reason to buy them. Now my mom and I can't help ourselves and will buy several at a time, especially during their online warehouse sale. Long story short, my daughter looks fabulous in all her new clothes :)

For my son's baptism, he wore one of the most beautiful romper options from Isabel Garreton's line…read more The design, down to every hand-stitched detail, was impeccable, and the booties that come with are the cutest thing ever! After visiting the showroom, I only wish I had a little girl to dress in all of the adorable coats, dresses and perfectly tailored little outfits. Just wanted to share that my experience with Isabel Garreton's clothing was perfect and remind people the company makes baptismal and christening clothing for boys too!!