I like Whirlpool! Its portfolio includes Whirlpool (obviously), JennAir, KitchenAid, Maytag, Amana, InSinkErator, and two I am not familiar with: Brastemp and Consul. I have the iconic KitchenAid stand mixer my sweet Momma gave me! I am not a huge baker, however, I've used it to make pastas, cakes, and anything and everything that needs to be mixed. It's a true kitchen power horse! The attachments available for the stand mixer are truly almost endless in varieties! I've kept it simple with the regular mixer "blades" the spiral dough hook, and the three piece steel accessory set. Do know you get spiralizer blades, sheet cutters, sausage stuffers, food processor attachments, grain mills, fruit/veggie strainers, shaved ice attachment, food grinder, ice cream maker, juicer, and more! I've had InSinkErator garbage disposals over the years without any problems at all! Our current garbage disposal is an InSinkErator. Hub sinstalled it with no problems whatsoever. Of note, the InSinkErator garbage disposals are the only garbage disposals invented, designed, and assembled in the U.S.A. A great reason to support InSinkErator! Our current side-by-side refrigerator is a Whirlpool "Gold." Yes, it broke once, and was rather pricy to fix; however, overall it's been a good refrigerator for many years. The ice maker crapped out, and with just two of us, who cares? I just make the old fashioned ice cubes. We aren't big ice cold drinks people anyway. Thanks, Whirlpool, you truly have been "improving life at home...for over 110 years!" read more

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unbelievable. i just bought a whirlpool washing machine and it broke after 2 days. they won't take it back and give me a new one, they won't give me my money back, and when then sent a repair person it broke again immediately. evidently, according to their phone person, because i bought it direct from whirlpool, the warranty i'm offered (30 days, which is ridiculous) only ever covers service and repair. even if it breaks over and over, they will never give me my money back or send me a new one. OUTRAGEOUSLY bad 'customer service' read more

As a general contractor and real estate developer, our company has purchased thousands of appliances from Whirlpool over the years. Unfortunately, our recent experience with their warranty service has been extremely disappointing. We currently have a refrigerator at one of our properties that is still within the warranty period but has stopped working. Whirlpool sent out one of their authorized service providers multiple times to repair the unit, but the issue has still not been fixed. To make matters worse, the service provider has stopped returning our calls entirely. When we attempt to contact Whirlpool directly, the experience has been just as frustrating. We are frequently placed on hold for long periods (often close to an hour), only to be transferred to another representative and placed back on hold again. For a company that sells appliances at this scale and markets strong customer support, this level of service is extremely disappointing. At this point, this has been one of the worst customer service experiences we have dealt with regarding a warranty issue. Service Job Number: SWPTC4C58354-1 Model: WRS325SDHZ Serial: HRE0803444 read more

Very poor service after purchase. All calls for help are automated and they do not call you back. They expect you to navigate their terrible website to get what you need. read more

Unacceptable Customer Service Whirlpool has completely failed us as customers. We purchased a Whirlpool refrigerator, and after owning it for only four months, both the freezer and refrigerator stopped freezing and cooling properly. Since then, we have had four different repair technicians come out to diagnose and repair the refrigerator, yet the problem continues. At this point, we have lost confidence in the product and in Whirlpool's ability to stand behind what they sell. We have also repeatedly explained the money we have lost from groceries spoiling and the time we have had to take off work to accommodate multiple repair appointments. Those are real costs that Whirlpool has not adequately addressed. A refrigerator should not have major cooling issues after only four months, and customers should not have to repeatedly take time off work and throw away groceries because a brand-new appliance cannot be properly repaired. This experience has been extremely frustrating and disappointing. Whirlpool needs to take responsibility and provide a real resolution--not another temporary repair. read more

I received a new WP dishwasher in November. The first time I used it I found that the rinse aid door latch was broken off. I called the warranty department and was told that I would receive a text or email letting me know when a repair would happen. I heard nothing! I tried calling & would be left on hold. I left my number several times to no avail. I finally received an email telling me to order the parts & find someone to fix it! I don't feel qualified to do that & it's NOT my responsibility! I just want a working dishwasher! Don't buy Whirlpool! read more

Purchased this Whirlpool Dishwasher and over the next 3 weeks caused more damage to my flooring due to a small leak. Plumber came back to inspect and showed me the flaw in the tub of the dishwasher. A crack that occurred when the stainless was made. This unit leaked from the point it left the factory (Not USA) Whirlpool sent tech who said he cannot believe they want to fix this and said they should have sent you a new one for the aggravation. He came back two weeks later and I had to have my plumber install it. $300 more for this dishwasher. Whirlpool, you need to do better! I own a property management company with many many units. One bad experience goes a long way. Take care of your customers. Photos and videos don't lie read more

Whirlpool Corporation - Model and serial number - Appliances Near Me - Benton Harbor, Michigan

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The quality of their refrigerator compressors and their ice maker water pump. The ice maker is the loudest one on the market. The actual ice maker totally freezes up once a month requiring it to be shut off and defrosted. read more

Whirlpool Corporation - Died on 12/3/2024, cash settlement agreed to on 1/8/2025 - Appliances Near Me - Benton Harbor, Michigan

We are trying to get a replacement oven fan with delivery from Whirlpool Corporation. They will only deliver to the actual property that we do not frequent full-time and not our mailing address. We booked a delivery date after driving 3 hours to get to property and they no-showed with no communication. When I phoned them they said it happens and set up a delivery date for the following day. We got an email saying they couldn't come that day either (mind you it was on the actual delivery date they no showed for the second time) So now, here we are having to pick a new day and time to do this drive again and very worried they will no show again. I would stay away from this company as you can see by everyone's review not just ours. Do better Whirlpool. read more

Re: MAYTAG WASHER MODEL # MVW5430MW January 27, 2024 - I bought a MAYTAG Dryer Model MGD4500MW and a MAYTAG Washer Model MVW5430MW from HOME DEPOT. They were delivered & installed a few days later. Dec. 21, 2025 - I called Home Depot to complain that the washer, which cost $ 718.41, and which I purchased just over a year ago. broke down. I was told to call WHIRLPOOL. Dec. 23, 2025. - I called WHIRLPOOL & MAYTAG. They said the warranty is is expired, and offered zero help. On BBB.org, WHIRLPOOL, the maker of MAYTAG, has 5,214 COMPLAINTS in the last 3 years. Their customer review rating is 1 out of 5 stars, based on 1,456 customer reviews. POWER ON initially diagnosed the problem as the sensor, because ALL the lights on the computer board lights, except for the LID LOCK. Cost estimate was $350. POWER ON tried to fix the washer today, but the whole COMPUTER BOARD was broken. Quote is $500. MAYTAG is sub standard quality. read more

All we have requested is a refund after the dishwasher we purchased was replaced, and the replacement has also required multiple failed repair attempts. At this point, the only resolution being offered is another dishwasher from one of your brand lines. I do not want another product from your company in my home. I have already escalated this through the corporate "Executive" phone line, and I am extremely disappointed that a refund is still being refused. This situation has been ongoing for four months. Since purchasing the dishwasher in February, between the original unit and the replacement, we have had a working dishwasher for a total of approximately two weeks. I have missed work, rearranged my schedule repeatedly, and spent far too much time waiting for technicians and repairs on a brand-new appliance. I have not even pursued additional recourse for the damage your installers caused to my kitchen cabinets. I am simply asking for my money back. The quality of the product and the level of service have been unacceptable. You have likely spent more on technicians, repairs, parts, and shipping than the unit itself is worth. A refund may be a small amount to your company, but to me, it represents hard-earned money spent on a product that has not performed as promised. I am asking your company to do the right thing, stand behind your product, and issue a full refund. read more

Bought a Whirlpool washing machine, top of the line 4 years ago when our Samsung crapped the bed after 5 years. Thinking Whirlpool was the way to go, it broke and was leaking oil. Not only did we pay $152 for service to come out just to tell us we needed to buy a new washer after such a short period of time, but we were only give 20% off of a new washer, which only covered pretty much what we spent for the service. What a sham, and so disappointing. I took it a step further and reached out to Whirlpool corporate in addition to their customer service line, no reply. u/whirlpool is CRAP read more

We purchased a kitchen aid French door refrigerator in 8/23. Since the purchase consistent problems with the ice maker, goes out every 4-6 months, in addition to the mother board being replaced and various other parts over the span of 2 1/2 years, total cost of refrigerator 3,200 plus. This is dispicable and apparently no one can figure out what the problem is. This should be classed as a lemon. Will never purchase another whirlpool refrigerator, let alone one from Best Buy as their replacement guarantee on extended warranty is bogus read more

We ordered a Whirlpool dishwasher from Madison, WI, Menards on 11/2/2025, and were told we would receive the dishwasher as early as 11/8/2025. When we called to set up the appointment for installation, we were told we had to wait until our fridge was in stock before they would deliver and install. On 12/31/2025, a team came out to deliver both. As soon as they saw that our dishwasher was hard-wired into our home, they told us they were unable to install the dishwasher. The dishwasher is on its own breaker and can be turned off, making sure that electricity is not flowing to it. They let us know if they were unable to hard-wire the dishwasher, and even if they could, it would have voided the manufacturer's warranty. They told us we needed to have an electrician come out and put in an outlet before they could install the dishwasher. They took the dishwasher back with them. We spent $300, for an electrician to come out and put in a GFCI (Ground Fault Circuit Interrupter) for the next time the dishwasher was delivered. They let us know we would receive a call about rescheduling delivery. We never received a call. After a couple of days, we called to make an appointment to have it Dishwasher install and remove the old one. 1/14/2026, when they came out to deliver the Whirlpool dishwasher to install it, they did not have the dishwasher on the truck. They had to hunt it down at the distribution center. We were told we would get another call to set up another appointment for them to come back once again. We were also told by the new team that came out that the first team should have installed the dishwasher, even with the direct wiring, and that we did not have an outlet put in. read more

currently listening to elevator music after being placed on hold 1:17:46. All I would like is an Exchange or refund. i had my washer 2 weeks didn't work since day one had 3 service calls to be told part want be in for 6-8 weeks read more

Whirlpool Corporation - Appliances Near Me - Benton Harbor, Michigan

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To date, Whirlpool has failed to conduct a proper diagnostic evaluation, failed to honor their warranty obligations, provided conflicting and false information, and engaged in deceptive business practices. My refrigerator consistently makes loud noises The initial qualified Sears technician identified a faulty evaporator fan requiring replacement. Whirlpool has refused to authorize the repair and has instead relied solely on a video clip rather than a professional physical inspection. Whirlpool has awful Customer Service. I have spent hours on the phone waiting for a Whirlpool Customer Service Representative. When they answer, they pretend they cannot hear you and then hang up. You have to call them back and sit on the phone for another hour. The BBB currently has Whirlpool rated A+ because they are closing the complaints without acknowledging the customer's dissatisfaction and unresolved issue. The BBB Whirlpool reviews demonstrate the poor quality of the products and the awful Customer Service. read more

I ordered and received 2 water filters for my refrigerator. They didn't fit. I called and ordered the correct filters. I also requested to be given information about returning the filters that didn't fit. The lady said they would email me the directions on how to return them, for a refund. I have been waiting for a week and a half. I received the new filters, but no info about returning the others. I started calling them to ask about three returning. They say to press one and they will return my call. They never call back. If you dont press one they hang up on you. I gave them one star because I couldn't give them 0. They will probably say it's been too long and not give me a refund. If that happens I will never buy anything from them again. I am an elderly widow and can afford to lose 112.00 dollars. Don't buy anything from them. read more

They don't show up to appointments, tell you they will be there at a later time after missing original time frame. AND THEN don't even show up. don't do business with this company read more

We got a Whirlpool Clothes Washer, Model #WTW4816FW3. All I can say is whose "bright idea" was it to put an agitator with a GAP underneath the paddles so ALL of the clothes get caught on it and then get tangled into a huge mess.?! WORST idea EVER! It's tearing up my clothes, and how can they get really clean when they are in a knot??. I absolutely HATE it!!! The old style washers where the paddles were fully attached to the agitator at the bottom, were 100% better than this. DON'T buy any washer that has a gap at the bottom of the agitator paddles. You will regret it. And don't get me started on the "smart" features. If I change my mind after I start it, and want to change the water temp or any of the other settings, the "smart" machine won't let me change anything without completely restarting. I don't need a thinking washing machine. It's a PITA. read more

I've had ongoing issues with my Whirlpool stove since the time it was installed. While it was under warranty, multiple service calls were made and several parts were replaced--at one point it felt like most of the stove had been rebuilt rather than replaced. Unfortunately, the problems never fully went away. Now that the warranty has expired, the grates have cracked under normal, everyday use. This has made the stove unsafe, as I cannot place a large pot on it without concern that the grates could collapse and cause injury. I did reach out to Whirlpool, and although I was asked to call to discuss my concerns, the only response I received was that the unit was out of warranty. My follow-up email was never answered. I understand warranties have limits, but this appears to be a durability and safety issue--not normal wear and tear. Based on my experience, I'm very disappointed in both the product and the customer service. I would appreciate someone taking another look at this. read more

I purchased a washer and dryer, which was delivered today. I was told to register the appliances, so I proceeded to do that. This was nothing but a sales pitch by a third party that Whirlpool uses for extended warranties and/or appliance repair. This person repeatedly told me how new appliances are just computer chips and anything can and will go wrong. It was if she was fear baiting me into purchasing their service agreement. I was frustrated and completely disappointed that I have purchased these Whirlpool products. read more

Worst experience of my life. on 06/25/26 it will be one year since i had my washer and it still does not work. No one seems to help replace the washer but keep making unnecessary repairs. would NEVER recommend this company. read more

Worst customer service ever! One number to call. No one EVER answers. Call backs are non existent. Stood on the line for 30 min just to be told we need to wait for a different department for 30 min. And still no resolution. Don't buy anything directly from them! read more

This company is awful. I tried to order a washer online and the customer service was atrocious. I tried to use chat and nobody replied for hours. I tried to call in and the prompt stated that the next agent would be available in two minutes. That didn't happen. I sent an email to the CEO. No reply. I eventually got a callback from the Office of the President and they did nothing. Do not buy your appliances through Whirlpool. They didn't used to be this way. They've lost a customer. The CEO, Mark Bitzer, doesn't prioritize customer service. I will make sure everyone knows how bad the service is at Whirlpool. No doubt. read more

My Whirlpool Oven Pees On The Floor when I slow roast. Whirlpool's motto is - We're here to help........but they don't so we YELP. I contacted Whirlpool November 26th 2023 and haven't heard back as of yet. Besides my oven peeing on the floor when I slow roast. I do find it heats differently than my last oven. Everything I cook or bake takes longer. Even if I cook at a higher temperature it still takes longer. My Whirlpool oven pees on the floor when I slow roast and so far I haven't heard from Whirlpool . read more

Whirlpool Corporation - My Whirlpool Oven Pees on the floor - Appliances Near Me - Benton Harbor, Michigan

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Absolutely the worst situation. We bought a washer, dryer and dishwasher and all three broke at the year mark. Never again, and they refuse to do anything about it except the dishwasher because I wrote the AG of our state. read more

I bought a refrigerator in 2021. It worked fine except for the door bins. One of the door bins was unstable right from the beginning and eventually broke. Recently, a second bin broke. Whirlpool parts distribution center wanted $57 a piece. I paid $899.99 for the appliance. Whirlpool manufactured faulty parts and collected sover 10% of the refrigerator's price to replace them. Have you no shame? Although I like your products, I will refrain from buying any of them. read more

just do not buy one!!! my refrigerator died on the 30th day!! the customer service i was on hold 1 hour 43 minutes! the home warranty company goodman... no show! do not buy from whirpool!!!!! read more

Whirlpool dryer delivered in Dec. 2025. Stopped drying in April. Contacted Whirlpool, after two days to get through the phone lines. Apparently, WP contracts with repair agencies that have really bad reviews... "incompetence" seems to be a common theme amongst the reviews. Ugh. Furthermore, am informed from WP Warranty that IF any parts needed, they have to be ordered from WP, as part of the warranty, which can take 7-10 days for delivery. This means the repairperson has to make the initial visit, order the part, wait for delivery, then return with the part. With service calls at $125/per visit, this is extremely inefficient and costly. Whirlpool is a hugely mismanaged corporation. What a disappointment. Lesson learned. Will NEVER order from Whirlpool Corp. again. read more

My experience ordering a refrigerator directly from Whirlpool Corporation has been unacceptable from start to finish. The order was placed on January 5, 2026, with an initial delivery date of January 15. Due to issues, no delivery occurred. It was rescheduled for February 3, but the refrigerator arrived visibly damaged and had to be rejected. I was then assured it would be delivered February 12 between 10:00 AM and 2:00 PM. I waited during the entire window -- no delivery. After sitting on hold for 30 minutes, I was told the delivery had never actually been pushed through to J.B. Hunt Transport Services for scheduling. I was promised a follow-up call the next day. That call never came. When I called again on February 16, I was told delivery was now pushed out another three weeks to March 3. I have missed work on three separate occasions waiting for deliveries that either failed or never existed. My household has now been without a refrigerator for nearly two months. The lack of coordination, communication, and accountability has been staggering. Customer service offered a $188 credit. The executive office later contacted me and offered an additional $150 check. While that may sound reasonable on paper, it does not come close to compensating for the time lost, income missed, and extended hardship caused by these repeated failures. The product may be fine, but the delivery and customer support process has been a complete breakdown. I strongly recommend purchasing any other brand. read more

It's almost comical how bad their customer service is. I'm a designer and just need a chip of their "Juniper" which is unique enough to have on hand if you're about to spend $30k on appliances for a client. One phone call and MANY menu options later, they gave me a call back 2 hours later. Then needed to transfer me to the correct department... estimated 40 minute wait time. read more

worse appliances every, even worse customer service reps. Do not buy anything from their online store , they will send you trash and not replace it or help in any kind of way. read more

This letter is a complaint against Whirlpool and against Flamingo Appliance Service, the Miami-based repair company that Whirlpool outsources to take care of the repair needs of Whirlpool appliance owners located in the South Florida area. My wife and I purchased our Whirlpool stove in 2024 (Model: WFE535S0LS0 and it is still under warranty. We have owned and used numerous gas and electric stoves in over the last 31 years of being married and we have NEVER encountered a worse stove than the brand Whirlpool makes. The Whirlpool stove we have is dangerous. As we reported to Whirlpool, the stove's left front burner heats hotter than the right side front burner. This over heating resulted in a kitchen fire that required our calling the Plantation (Florida) Fire Department for the first time in our lives. Luckily, we always keep an updated home fire extinguisher on hand in our home. We have NEVER had a kitchen fire in all our lives. The kitchen fire took place not long after we purchased the Whirlpool stove and were cooking a dish on that left front burner. The two tablespoons of cooking oil that I had in the wok literally burst into flames before my eyes and shot up, requiring us to replace some of our new cabinets. This was due to the front left burner heating up hotter than the front right burner. We called the Plantation Fire Department to deal with the smoke and to make sure everything was safe. We made an appointment with Flamingo Appliance and a service person arrived at our home on Monday morning, December 23, 2024. The technician came out at 11 am and examined the stove, claiming that the front burner operated properly. We told the technician that cannot be the case because both my wife and I have trouble with the front burner and now only use it to boil water as a safety measure. The technician would not let me put two small pots of water to boil on the two front burners to prove our case. Instead, he relied on some electronic gizmo that looked like a no touch thermometer. We told him we had NEVER had a problem with a stove, till we purchased Whirlpool. After much back and forth, the technician left the house to take a call -- he claimed he had to take it outside because "his cell phone power was low." When he returned from his van/ truck he told me his company said that I was at fault for the fire, that there was nothing wrong with the stove, and that they would make no repairs, not even on the back panel. I am disgusted how Whirlpool and Flamingo Appliance Service would put the health, lives and property of its customers in jeopardy in order to save a few dollars. read more

Worst Customer Service! I purchased a 36-Inch Standard Depth Side-By-Side Refrigerator With TruCool System, Model WRSF5536RV. I purchased it online through their website with a 5-year D+G Extended Service Plan. I also had haul away service included in my purchase. They hired J.B. Hunt to deliver the refrigerator. It was delivered on March 11, 2026. They had to remove the doors from the old refrigerator to get it out the front door. When they were bringing in the new refrigerator, I told them they would have to remove the doors for that too. The driver told me that it took too much time, so they placed cardboard on both sides of the doorway and forced the refrigerator through, scratching both the freezer and refrigerator doors. They told me I could either accept the refrigerator, and Whirlpool would replace it or I could refuse to accept it. I did not have a refrigerator, so I chose to keep it and report the damage to Whirlpool. I called Whirlpool on March 13, 2026. I tried chatting online but did not get anywhere with the Bot or agents. So I called. I was transferred multiple times, I was disconnected and all in all, I was on the phone from 9: 13 am - 11:00 am CT. At the end of all that, I was told they would replace the doors not the refrigerator. They put in a service request with an appliance repair company of whom the lady at the office was extremely rude. I had asked to speak to a supervisor at Whirlpool and was told one would call me back within 4 hours, it took 4 days. The doors arrived April 7, 2026 via FedEX to my house. I scheduled a technician with the repair company for April 13, 2026. The technician arrived and unpacked the doors from their original packaging. The new refrigerator door has a scratch on it and the new freezer door is dented. The technician said he would order another set of doors. I asked if he was taking the set of doors with him and he said no, he had no room and I would have to dispose of them. I want to be very clear: the only person who has been nice, professional, and helpful in this entire process has been the repair technician. I called Whirlpool again to confirm that they did not want the doors back and how they would like to dispose of them. "Service Main for repairs" said that I could dispose of them anyway I wanted to. I told her that my trash company does not pick up these items and that I would have to call a private company to pick them up at my expense. I was just told, "I'm sorry to hear that." Then I said, "this is all you have to say for all this." I told her I was going to find any platform possible to write bad reviews about your customer service and requested to speak to a supervisor. She said, well I don't know what else to do for you, I said Whirlpool can take this refrigerator back and give me a full refund and she said Whirlpool would not do that. I not only have to dispose of these doors but the next ones they send as well. Between a new Whirlpool refrigerator and a new KitchenAid dishwasher, I spent over $4237.08 in March including the extended 5-year warranty on both products. I am so disappointed with the level of customer care and I have only had them for less than 2 months. I cannot believe that I have had this refrigerator for less than a month and I have to spend money to dispose of an item they will not take back when I spent $369.95 on an extended service plan. read more

Zero. The worst Customer service at Lowe's where I bought it Maytag and Whirlpool are horrible. They sold me a machine and two years later. It was discontinued. No parts available to repair it. I paid $1300 for the washing machine. It's full of rust and the agitator doesn't work. I even went to their chief executive officer, and he puts his secretary as a buffer who does absolutely nothing. This is a poorly made piece of junk to which they charge way too much money for buyer. beware do not purchase a Whirlpool or Maytag appliance. read more

Extremely Disappointed - Poor Quality Product and Even Worse Customer Service I purchased a Whirlpool washer and dryer Model # WED4815EW Serial #: M4792828 set just a year and a half ago 2024. We hardly even used the dryer, yet it started making loud squeaky noises during operation. When we contacted Whirlpool, they told us the one-year manufacturer warranty had already expired and refused to help. We had to hire a handyman to repair it out-of-pocket. Unfortunately, just a few months later, the same issue happened again. I called Whirlpool's service line once more and I explained that we had owned a previous dryer for over a decade without any problems, but this new Whirlpool dryer started failing after limited use. It's clearly a case of poor manufacturing quality. I even asked to speak with a supervisor, hoping for a better resolution, but she was even more dismissive--and ended the call abruptly. This has been one of the most frustrating experiences I've had with an appliance company. I strongly caution others to think twice before purchasing Whirlpool products. The quality is disappointing, and their customer service is unacceptable. I will never buy Whirlpool again. read more

This is the this is absolutely the worst company you could ever possibly get your products fixed by Whirlpool contracts these idiots who have no clue of what they're doing I scheduled a service I've been delayed five times lied to every single day nothing they say comes to pass and they do really ****** work if I were you I would never use this company they're absolutely horrible talk about the tail wagging the dog they tell me that they're contractors who go out and schedule their service make their own schedule even though they're employees whoever heard of employees making their own schedule these people are a joke read more

I purchased a refrigerator that was delivered on October 31, 2025. I've had an issue with the door flap not closing properly since I received the appliance. I have had authorized whirlpool technicians to my house five times since the beginning of December. I have to leave work for every appointment. Each appointment is scheduled 7-10 days out. The issue is still not fixed. Now I have to have a technician come out for a sixth time to add washers to the bottom of the door to rig it in an attempt to repair the issue. There is already one washer on the door. I guess we'll add a few more to see if that works. I called "escalated" customer service. While today was the fifth visit (2nd repair company). There were only 2 visits logged in the system prior to today. And then I was told an order to even apply for a replacement appliance, I have to have the same issue happen 3 times within a 30 day span. Even if the issue did happen three times within a 30 day span I couldn't get three appointments scheduled that close together. I will never buy another Whirlpool appliance. read more

I had a Whirlpool Refrigetator for 25 years. Felt it was time to retire is so I bought a whirlpool 36" 3 door. THANK GOD for youtube. The "owners manual" is an absolute farce. Looks like its made on a 1980 xerox copier. Tells you how set it up, hook up the water time and plug it in. That. is. it. No or limited info on how to use the control panel. No "trouble shooting". Day one, "cooling off" was blinking on the display. No clue what that means nor is there ANYTHING in the manual. Youtube saved the day. I learned how to turn cooling back on. NO CLUE how is got turned off to start with. Storage: The ice maker takes a ton of room on the left side. We had more storage in our 25 year old fridge. I hope I am not going to regret dropping $2,200 on this fridge. read more

I'm sharing my experience so others know what to expect when purchasing appliances from Home Depot and Whirlpool. I bought a washer and dryer set and waited over a month for delivery. When the washer arrived, I noticed a leak underneath during the very first use. After checking the drain hose and confirming it wasn't the issue, I called a technician who diagnosed the problem as a damaged tub inside the washer. This was on a brand-new unit that had only been used once. I contacted Whirlpool to request an exchange, but they refused, claiming I needed to go through Home Depot. When I called Home Depot, they told me to contact Whirlpool directly. Both companies kept passing responsibility back and forth, leaving me without a working washer or a clear solution. The lack of accountability from both sides is unacceptable. After this experience, I will not be purchasing appliances from either company again, and I recommend all customers inspect and test their appliances immediately upon delivery before the team leaves your home. read more