Excellent customer service and the technicians only recommend those mechanical issues that need…read moreaddressing and those that can wait for future service. Pictures of needed repairs and an explanation are offered for the owner to make an informed decision on the repairs. A very valuable tool.

Competitive quote for front drive shaft axle replacement received in less than 24 hours…read moreWork quickly completed. Shuttle service much appreciated Clean organized friendly facility

This shop stayed with an air-conditioning problem that I was having until they got it right. There…read morewere a number of difficulties presented to them and rather than force their way through with OEM parts, they actually went to my automobile, manufacturer's part manufacturer, original equipment, and got the job done well and all along the way they were courteous, informative, and exceedingly helpful. Very few times in my life, have I experienced such dedication to excellence and commitment to customer service and satisfaction.

Been going there for years for all our vehicle repairs, old and new. Never had a problem. Very…read morehonest and knowledgeable. Would not go anywhere else

Rich is great! he's always very friendly and courteous and helps me without an appointment most…read moretimes. He's very reliable and reasonable, and he stands behind his work 100%. He has been my mechanic for three years and I would recommend him highly.

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

Just had my first appointment with Autoworks and I'm very impressed. The offices were clean, tidy,…read moreand comfortable and everyone I talked to was very friendly and helpful. I'm glad I picked Autoworks to service both of my cars.

I have used them for about 4 years now and trusted them with my older car. Recently, They advised…read moreme to replace tie rods in front, which required an all wheel alignment. They replaced the tie rods, and once done they gave me non-traditional quote for rear camdon work without a parts list or labor breakdown of $1,000. They would not do an alignment without that work being done. I took my car to another shop and they inspected the rear cam which was ok and performed the needed alignment for $130. Though they are very friendly and have the convenient ride home service, I won't be going back to them.

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

This morning I was dropping my kids off at the bus stop -- which happens to be right in front of…read morethis business -- and an employee (or owner) came out and rudely told me "you know this is a business, not a bus stop." For the record, it is a bus stop. It's ridiculous that I can't park for literally five minutes to make sure my kids get on the bus safely, especially when the shop doesn't even open until 8 AM. There certainly wasn't a line out the door waiting to get in, and judging by other Yelp reviews, there likely won't be. Instead of being rude to parents trying to keep their kids safe, maybe focus on customer service -- it seems like that's already an issue here. If you just can't handle that the bus stop is in front of your business at 6:55am, I suggest you call the school transportation system and complain instead of being a crab.

I can't say enough great things about Dan and his crew. I…read moremoved up from the valley 30 years ago and have been a faithful follower/customer ever since. I have referred him to many and they have all been delighted. I worry that if I tell too many he won't have time for me. Ha!! Truth of the matter is that Dan is so in tune with cars and diagnosing I think he could do it in his sleep. I will never trust anyone else with my vehicles!!

I have been bringing all my vehicles here for almost a decade now. No matter what the issue is or…read moreif it's just regular maintenance service; they have always been very reasonably priced, quick and professional. Communication is great, anytime I've had something needing fixed they always call and go over it with me prior to fixing it. As far as I'm concerned best in town.

I always recommend this shop to everyone in town. I have been bringing my truck here for the past…read morefew years (alignments, minor problems) and these guys always take care of me. Best prices in town with the highest quality work.

Nick provides great communication and stayed in touch as we worked through his and my changing…read moreschedules. I had an air conditioner not working on 03 Tacoma and Nick fixed it quickly and at a really great price. He's honest, pleasant to deal with and good natured. I highly recommend.

Gave me an estimate but never got back to me with pricing. Seemed like a good man. Does work on…read moremany vehicles which is good.

Arthur and Jared are very, VERY friendly/ knowledgeable members of the team working here at PV…read morePepboys. They are my exclusive location for all my tire/ oil service needs on all my vehicles. I highly recommend them to anyone looking for quality service at a reasonable price.

I got a flat tire five minutes before closing time and these guys at Pep Boys in Prescott Valley…read morewent out of their way to stay late and repaired my tire for free and got me back on the road very quickly