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    Whispering Pines Tree Service

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    3 years ago

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    Eddie B Fire

    Eddie B Fire

    3.0
    (2 reviews)

    Rich Hartman from Eddie B Fire helped us with our sprinkler system The new valve system is…read moreamazing. Rich responded to our request within one day and had the system repaired that same day. We will recommend Eddie B Fire company to our friends and family and will call them for all our future plumbing needs. Thank you Rich!

    I tried to give a small, local business a chance, but they proved rather quickly that I shouldn't…read morehave. Making the appt was easy enough, but it went downhill from there... Our appt was made for 9am, but they were late. We had (3) different Backflow items to be checked/tested, & I (not only) went over them with Bryttnie while on the phone when I made the appt but showed Rich Jr the notice we rec'd once he arrived. He got busy & finished the job (or so I thought) & left. The following day (or so) I noticed there were no tags left on the testing sites like had been in the past. I called Rich Jr about it & he said he had run out? He came back & left attached the tags. I then got notification from my employer that she received a notice from Weld County that there was still (1) test that needed to be completed? I thought that was weird bc I had told (2) different ppl at Eddie B's twice about this, so not sure how they could have missed it, but apparently Rich Jr tested all (3), but only submitted (2). So then another gentleman had to be scheduled to come out & (re)do the 3rd & submit, which he did arrive punctually & I sat out with him while he did his thing & double-checked that he was going to submit, etc.. My employee4r had been following up with me to make sure everything had been submitted, but I never received any record of it, just had to trust what they had told me, but she asked that I get some type of confirmation that everything was submitted for our recordkeeping. I later phoned & left a msg on the voicemail - no response. The sent an email - no response, called again - no response, called Rich Jr (twice!) & spoke with him in which he told me he'd get me proof of confirmation that everything had been submitted - never received. Even went to the office in person to see if I could get confirmation that way, & no one from the company was there, I spoke with another woman that took my info & said she'd call Rich Sr to get this taken care of, & at this point its been another week & no response, phone call, or email with the confirmations??? I'm not sure why this is such a difficult ask, but it makes me wonder if it was ever done in the first place??? I would absolutely not recommend Eddie B's for anything, bc their lack of professionalism & follow through leaves much to be desired.

    Whispering Pines Tree Service - treeservices - Updated August 2026

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