Spent 4 months in Anacortes over winter and one of our pups got sick. Fidalgo Animal Center was…read moreable to get her in pretty quick and treat her. Unfortunately she was diagnosed with Cushings disease but both Veterinarians we saw were thorough and kind and very thoughtful about what her future might be. We appreciate learning all options and not just throwing medicine at the problem.

Dropped my dog off for teeth cleaning at 8:45 am. Called to check on pickup time…read morearound 4:30pm. Was informed 6 teeth needed to be extracted so I okayed it. Asked what time I should pick him up. Was told close to 6:00(they close at 6:00) When I arrived my dog had not recovered from the procedure or from the anesthesia. At 89 it was a struggle getting him in the car and home. Never again will I use this Veterinary clinic. They had all day and chose to put him under this late in the day. All of this and $1900.00 is what it cost me. The poor dog suffered because he couldn't walk, plus he wouldn't open his mouth and they gave me pills for pain which he couldn't take. Conclusion "they are in it for the money only-no caring or concern for my dog"

To HELL with this hack shop !!! I took My Dog in for a…read moreroutine teeth cleaning, and these so-called vets suggested taking one of her back molars out because they said it was cracked. I doubt it. I fell for it because they were supposed to be VETS AND take care of My Dogs. They're not supposed to run up unnecessary charges for things that are not necessary. Not only did My Dogs molar try likely NOT need to come out, they didn't even clean her teeth properly. I had to have them re-clean in less than a year. I also had to have a series of vaccinations done on both of my dogs which cost full price for three years rabies vaccination that I told them I wanted instead they gave me the one-year vaccination. I had to have that redone by my normal good vet in less than a year. I HATE THESE PEOPLE !!! Don't go there !!! I got my dog out of that office and immediately noticed that her teeth cleaned at all paid almost $3000 for unnecessary surgeries teeth cleanings and vaccinations that had to be redone in less than a year. I find myself apologizing constantly to My Dogs for taking them to this hack shop in the first place. I hope you get what you deserve in the end puget sound vet group SHAME ON YOU !!! !!! !!!

PS Vet Hospital has some of the best veterinary doctors and technicians we've ever met. Our pup…read moreneeded back surgery. Dr Brenna worked her magic on Guinness and it looks like he will walk again. Unrelated to the back injury, he developed a bacterial infection so he's been in and out of the hospital many times the last two weeks. He has had 10 different doctors and many technicians throughout his stays and all have been amazing. Thank you, Puget Sound Veterinary!

DO NOT go to this clinic if you love your pets…read more Irresponsible and inept. I repeat. DO NOT Negative rating...very serious situation

We were bringing our chihuahua to this vet for a few months…read more Our chihuahua had a heart murmur and was failing. We called to get the dog in for euthanasia and the staff said we would have to wait until the next day as there were no openings. How heartless, how can you wait when your dog is dying. I would not recommend these people. The vet herself is excellent but the staff is uncaring and heartless. We will never go back to them.

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

When my dog started peeing blood on a Sunday afternoon, I knew I had limited options…read more This was my first visit to AEC and I will use them again in an after hours situation. They got my doggo diagnosed and out the door in a fair amount of time. The exam was more $ than a usual vet exam but of course it is - they're open 24 hrs a day. Thanks for being there for us after hours!

My first impression of the place was poor as there were no colorful or engaging photos or paintings…read moreanywhere and the waiting room was bleak and the chairs not really comfortable. My biggest concern however was with the way the tech and the doctor directed 90% of their comments and eye contact to my wife and left me feeling completely out of the conversation, even though he's my dog. I have never been treated this way and I won't be using their services again as a result.

Dr. Milan Milovancev is truly a godsend! He saved my dog's life. We were able to schedule an…read moreelective surgery just before it turned into an emergency thanks to his quick consultation and ability to move forward with surgery right away. Dr. Milan took the time to answer every single one of my questions, explain the details thoroughly, and develop a plan that prioritized my dog's success while also being mindful of financial constraints. He focused on the essential tests that made the surgery possible for me to afford, and it was always clear that his top priority was my pet's well-being and quality of life. He is exceptional at what he does, and I will always be grateful I found him. The techs were also fantastic; walking me through the pre- and post-op process with care and professionalism. That said, the business side of this hospital left a very different impression. The financial policies feel rigid, profit-driven, and disconnected from the compassion their medical staff provides. My dog's gallbladder surgery was around $10k and they required full upfront payment before even beginning check-in. This drastically delayed check and check out unnecessarily. They do not offer direct pay options with insurance providers and insisted this was somehow a "benefit" to me. In reality, requiring $10k cash or card upfront- and even refusing checks- puts families in heartbreaking positions during emergencies. The check-in process was stressful and impersonal. My dog wasn't even taken back until the payment fully cleared, which took about 30 minutes while I worked with my bank to lift a daily card limit. During checkout, I was immediately presented with a card machine for an additional $850 balance before they would even start preparing my dog for release. There was no warm greeting, no conversation about how my dog did- just a transaction. It made me feel like seeing my dog again was contingent on payment, which overshadowed the relief I felt knowing the surgery was successful. While the front desk is urgent and quick to demand the money- they cannot answer a single billing question from your receipt. In summary: The medical staff here, especially Dr. Milan, are outstanding and truly care about pets and their families. Unfortunately, the administrative and financial side of the clinic delivers a cold, business-first experience that undermines the incredible work being done in the operating room. If Dr. Milan were to practice elsewhere, I would follow him without hesitation. Huge tip: if you are traveling from out of town or just want an additional night right next to their 24/7 urgent care the hotel has a contract with them that provides a great discount. Edit/ post review: the surgical/medical team is just awesome. Called and helped me with post operation help.

The staff was exceptional and provided me with thorough information at the initial consultation and…read morefollow up care was outstanding. My dog had TPLO surgery and she is now 100% back to her old self! From the initial consultation to post-surgery care, to rehabilitative services, everyone seemed focused on our goal, which was for my dog to be able to run (her favorite activity) and live her best life. We can't say enough good things about everyone, from the staff at the front desk, to the techs providing information, to anyone (everyone!) who took my calls post-surgery as we worked through a significant healing process. We opted for rehab services and couldn't have found a better care team!

My baby and I have been clients of Foxx and Hounds for a few years now…read more Today we went in for a wash and was (lol). I am BEYOND THRILLED with Clifford's haircut/design. Jackie is a true artist! OMG best Groomers around!

Fantastic place, the people are amazing we struggled to find a place for our pitsky (pit…read morebull-husky) to get his nails trimmed because he can be a bit aggressive with people and they were amazing with them my husband called them the dog whisperers he was not afraid, and their job was amazing. Definitely will be our safe place where we can trust they take care of our dogs

We had to bring our dog in to be put down due to an emergency situation as our vet was closed and…read morecould not wait. The staff were very compassionate and helpful. Made us feel very comfortable and allowed us to take all the time we needed to say goodbye. The process was informative and our dog kept comfortable. Was very reassuring.

3 yrs ago, we had to take our 16 yr old cocker spaniel as she was having seizures and she would…read morewalk in circles. Found out she had brain tumors and we had to put her down. The staff were so compassionate and understanding our grief. Another time, we had just adopted a kitty and she found my husband's fishing pole and got a hook in her mouth (catfish? Lol) we took her there and they cut off the hook and gave me medicine for pain. Whether you have an emergency or not, this is a good place to go.