I had been avoiding taking my 90-lb German Shepherd, Charlie, to the vet due to a bad experience at…read morean overpriced clinic in Burlington (name withheld due to the poor review). Because of that, I was nervous about finding a new vet--especially since Charlie isn't exactly friendly with humans outside of his family. That changed when we visited Dr. Tonia and her team at Sedro-Woolley Veterinary Clinic. From the moment we arrived, they made both Charlie and me feel at ease. Dr. Tonia completed his check-up, provided flea medication, updated his shots, and even clipped his nails--all while showing complete confidence in her skills and her team's ability to handle him. Most importantly, there was no judgment or shaming toward either of us, just genuine care and professionalism. The cost was about half of what I had been quoted at the Burlington clinic that will remain nameless (if you live in the valley, you probably know which one I mean). I will absolutely be recommending Sedro-Woolley Veterinary Clinic to anyone in need of veterinary services. Thank you again, Dr. Tonia and staff--Charlie and I will definitely be returning, even if it's just for a nail trim!

The absolute horror of the vet tech who answers the phone in the morning is horrible! She will talk…read moreover you, yell at you, hang up on you and then use the "I won't be talked to like this!" It's actually laughable how upset she gets when you are calling about your pet and it has nothing to do with her but she makes it about her! I was calling regarding my 18 year old dogs medication refill and was told numerous excuses why it's taken 7 days to even be reviewed. My pets have all suffered due to the new owners and the unneeded medications (what finally worked for my Doxie was a $30 amazon ear drops after $600 spent by Dr Wood ) it's all about prescriptions! If this vet tech is this awful to humans I think I would never ever trust her with my pets! Be wary The front desk gals are incredible and I will miss them! And Britin saved the day for my dog!!!

To HELL with this hack shop !!! I took My Dog in for a…read moreroutine teeth cleaning, and these so-called vets suggested taking one of her back molars out because they said it was cracked. I doubt it. I fell for it because they were supposed to be VETS AND take care of My Dogs. They're not supposed to run up unnecessary charges for things that are not necessary. Not only did My Dogs molar try likely NOT need to come out, they didn't even clean her teeth properly. I had to have them re-clean in less than a year. I also had to have a series of vaccinations done on both of my dogs which cost full price for three years rabies vaccination that I told them I wanted instead they gave me the one-year vaccination. I had to have that redone by my normal good vet in less than a year. I HATE THESE PEOPLE !!! Don't go there !!! I got my dog out of that office and immediately noticed that her teeth cleaned at all paid almost $3000 for unnecessary surgeries teeth cleanings and vaccinations that had to be redone in less than a year. I find myself apologizing constantly to My Dogs for taking them to this hack shop in the first place. I hope you get what you deserve in the end puget sound vet group SHAME ON YOU !!! !!! !!!

PS Vet Hospital has some of the best veterinary doctors and technicians we've ever met. Our pup…read moreneeded back surgery. Dr Brenna worked her magic on Guinness and it looks like he will walk again. Unrelated to the back injury, he developed a bacterial infection so he's been in and out of the hospital many times the last two weeks. He has had 10 different doctors and many technicians throughout his stays and all have been amazing. Thank you, Puget Sound Veterinary!

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

Literally THE worst. They're extremely rude and inconsiderate staff and the vets I've interacted…read morewith weren't very kind to my critters. They scheduled my dog for an appointment without even consilting us and when we got a "reminder" for an appointment we knew nothing about, we called to cancel because it was on a date/time we couldn't make. After canceling the appointment we were charged a hefty no show/missed appointment fee, for what (I repeat) was an appointment WE did NOT schedule and new NOTHING about until the last minute when we could not arrange to be there.

i went there for years and then they went corporate. I had all my cats spayed there, but the last…read moretime they tell me I need appt to examine cat for spaying and it cost me 485., then they want appt for spay and I asked how much- they said 842. to spay my cat. I had insurance I bought from them, but they discontinued it. it cost me 265. to spay cat last year with no problems, so they just decided to raise the price. Unbelievable.

We adopted an older dog recently, and he has developed separation anxiety. When we picked him up…read morefrom his first haircut with Michelle, he was perfectly happy (with no calming meds). Michelle worked very fast; he was ready in about 1.5 hours. She also gave us a 15 minute heads up, so we were able to wrap up our grocery shopping and get there as soon as he was done. It's definitely worth the trip to Passionate Paws.

Michelle came into our lives when we were desperate to find a local cat groomer after our the…read moregroomer we had been going to for years retired. We connected with another awesome groomer in Oak Harbor but then she became unresponsive. We had a very bad experience with grooming at a local vet clinic and I was thinking I'd have to drive to Seattle to find a good cat groomer. So I was elated to find Michelle. I was hesitant to try someone new because I didn't want to put our cat in another compromising situation, but Michelle was fantastic. She's very communicative, she didn't demand that our cat be drugged before grooming, she was unbelievably fast, and her place is super peaceful -- I've never seen more than one fur baby in her studio at a time. Our cat lost part of her jaw after being hit by a car and has trouble keeping her long fur clean. Michelle's expert grooming makes it easy for our kitty to stay clean and be even more adorable than she already is in her special lion cut. Super nice person, loves animals, terrific pricing, easy location. Just WINNING all the way around.

Absolutely recommend! They are caring, gentle, and respectful of one of worst times of your lives…read more I cannot express my gratitude enough for your services and loving compassion you shared.

Very kind, compassionate. Difficult time made so much easier. They took care of everything for us…read more Came to our house 2. people. Plan on using again.

Brandy was extremely helpful and reassuring my husky K-mart is usually very very anxious the staff…read morehave really helped him feel more comfortable with each visit we went in for his neuter appointment yesterday 9/25 they called me with reminders up until the day prior check in was quick and easy Brandy was very thorough going through all the pre appointment questions and easing my anxious fur mama heart most everything was covered in his wellness plan and all the stuff that wasn't I get a discount with the plan so that's a bonus my boi is a bit of a light weight so it took him a little longer to wake up so Brandy monitored him and gave me a call a 1.5 hrs before he would be ready (I live an hour away so this was extremely helpful) she walked me through all his meds when to give them and all the steps to help ensure he makes a safe and quick recovery

Visited this location recently to get a refill on my older dogs estrogen medication. It's simply a…read morelow dose of estrogen that assists with incontinence at night. She's been taking the pill for 3 years without any complications or side effects. However, from the beginning to the end of my appointment, Dr. Samson seemed to be under the impression I had just wandered in from the street to score a cheap fix. All information I provided was treated with extreme skepticism. She insisted we needed a $75 urine test before we could refill the prescription. I informed her and her assistant that my dog had just recently had a $200 blood test that came back 100% healthy. All complications related to the medication are related to blood pressure and heart rate, so a blood test is a more than sufficient test for problems developing from the use of the medication. The doctor left the room and proceeded to have a conversation about me in the hallway outside the door. They called my other vets office and looked over the blood test. After 15 minutes of discussion, the vet tech sheepishly re-entered the room and informed me that they would not be refilling my prescription until the urine collection was complete. I asked if I could get a dose for the night so she wouldn't miss a pill and lapse in her medication. I was denied. So effectively, my dogs health and medication was held hostage for a pee test. I was given an apology from the vet tech (Dr. Samson never did re-appear after her initial brisk assessment) and sent on my way with my test kit. The next morning I dropped off her urine sample and was informed that I'd receive a call when the test was complete. 8 hours later and no call, so I gave them a ring on my way home from work. I was informed that the test was healthy and I could pick up my prescription any time. Again I received a half-apology ("Sorry it took so long to get back to you") to which I replied, "Well I had to call you, but that's okay. I'll be there soon." Finally arrived, waited another 10 minutes and received my prescribed medicine. Which, naturally, was labeled NO REFILLS in bold type. I asked the vet tech and she informed me that the vet wanted to do another exam before she could get a refill. The prescription only lasts 30 days. It's safe to say that I won't be returning to this office for a follow up exam. Rude treatment followed by weak apologies and a disregard for my dogs health and prescribed medication. I should also mention how odd I found the impersonal nature of my veterinarian. I had brought my other dog with me to the vets office because the one needing treatment is very shy. She never even acknowledged the other dog in the room, never asked his name, never put on the usual niceties that I guess I've just come to expect from a veterinarian. A bizarre and dissatisfying experience overall.

I went to the Humane Society of Skagit Valley a few weeks ago hoping to adopt a dog. The front desk…read morestaff was really friendly and helpful -- they took their time and pointed me toward some sweet dogs that seemed like a good match. While I was there, I noticed a little pug and asked about her. They told me she wasn't available for adoption. I could see why -- her butt was prolapsed and there was liquid poop and blood all over her kennel. She was panting, whining, and frantically trying to get out. It was really upsetting to see. I spoke with the manager, who told me not to worry, that they had it under control and the dog was fine. I left feeling terrible. I came back a few days later and the poor pug was still in the same condition -- prolapse, bloody diarrhea, the whole thing. She still looked miserable. I'm really concerned that they don't have the animals' best interest at heart. A prolapsed rectum is painful, and there was clearly blood coming from her. I just don't understand how a person could look at that and think it's okay to leave her like that. This experience has me seriously questioning the level of care the animals are getting. I wanted to support the shelter, but I left feeling heartbroken and worried. I'm still looking to adopt a dog, but after this experience I don't feel confident adopting from here.

Bad customer services, never return phone calls! I submitted an application and then called them…read more The lady said she would call me back within an hour but never called me back. I tried again two days later, same experience happened. Finally a day later they told me the cat I chose was already gone and told me to just make an appointment whenever I see a new cat arrives. I did but then the lady said I can't make an appointment because the cat just came in, need 72 hours. She can't guarantee I would get the cat though. I don't want to waste more time, I went to a different shelter where people know how to run the business. I got the cat!