If you ever go to this Audi dealership ask for Dax ; he was an amazing help today finding me my…read moreperfect family car couldn't of been any happier . Thank you Dax once again !

They refuse to reimburse me for a cancelled service contract. The 'check is in the mail' for over a…read moremonth. Unreliable and shady! Also, they tried to bill me several thousands of dollars for a sensor issue that was 'uncovered'. Imagine my surprise when I found out they didn't go thru the original manufacture's warranty but got $899 from my extended warranty. They figured I wouldn't know. Only reason it was discovered wss due to cancellation. BUYER BEWARE!

No need to go back and forth here as they are straight and to the point. I'll go here next time I…read morewant an acura.

very happy with purchase and buying experience. Anwar was our salesperson and was very direct with…read moreus the whole time. also felt we got a good solid deal on the certified pre-owned car we bought.

RUN - DON'T Walk, from this Unscrupulous, prototypical used car dealer…read more NEGATIVE STARS if possible.. He (Winston) will take your hard earned money, sell you a DEFECTIVE CAR, A LEMON, as defined by NYS Law, and he will refuse to do any warranty repairs. Your car will sit for days before even being looked at, and then you end up towing it to your own mechanic, and have the repairs done at your own expense, Because Winston will refuse to do the repair and DOES NOT HAVE A MECHANIC on premise. This man will rip you off and has no conscience. Please, do yourself a favor, read all the negative reviews here, they are true! The 5 star reviews are phony. And search for a reputable used car dealer. You will be thankful that you did.

I got the car back in September, first of all, they said everything with the car was fine. The…read moreBluetooth screen in the car did not work, had to replace for 900$ along with a blown speaker. Second there was a leak in the car due to a sun roof drainage clog, leading to a $1500 repair. Along with this they told us the brake pads were fine but they needed to be replaced about a month after buying due to the fact how little of the break pad was left! Along with this the check engine light turned on and turns out the catalytic converter was also broken!!! Which is another $ 2000 fix! Lastly the car died and the battery would not stay charged. A new starter and alternator are needed and will cost $1500! Do not come to this dealership!!!!!! They will talk you into thinking you're getting a good deal when the car is realistically in horrible condition!! Save your money and time!!

When I bought my car, I was told inspections would be free for as long as I owned it. Now they're…read morecharging for them. That's not what was promised, and it's unacceptable. This dealership does not stand by its word.

I had an extremely negative experience with the advisor named Eric. He was unprofessional,…read moreaggressive, pushy, and very intrusive, asking me personal questions about my warranty in an attempt to maximize its value. I went in for a misfire, and they insisted I needed a new engine, which would have cost $23,000--more than my car is worth. Their customer service was the worst I have ever encountered. They tried charging me $497.00 for a diagnostic and $242.00 for an oil change that I never even authorized. If you want to be taken advantage of, lied to and get treated like crap then take your car here.

I had a really nice purchase experience working with Randy at Sunrise VW. He was very easy to work…read morewith and took care of me in getting my Tiguan Turbo. This was my 2nd Tiguan but the first one I bought at this dealership. My first Tiguan got totaled in an accident. I first went to my local dealer at Bayside VW where I got my first Tiguan. However, I did not have a good experience at all so I decided to give Sunrise a visit the day after and am glad I did. I got a better deal with Sunrise and a much better buyer experience overall. Randy was always pleasant and professional. When I came to pickup the car, he even showed me tech features I didn't know about before. Thank you Randy and Sunrise VW!

If I can give 0 starts I would. We came in to purchase a car on Monday, April 27 after 5p and the…read moresales person looked like he didn't even want to be bothered. After looking at a few cars outside we went in to speak numbers. He asked us for our email, address, number and a bunch of other stuff to which we said no. We can give you the zip and that's it. Car dealers don't need to have all your personal info for numbers. They don't even need your name. Because we said no the sales person said "well I can't help you". You're there to sell cars and you turn your customers away. Okay so we asked to speak to a manager, but they were taking too long. Probably didn't care. So we left went next door to Acura much better service and went to another Volkswagen dealer in bayside. We ended up going. With bayside. Wayyy better service and he only needed our zip code.

Mark was professional also very helpful and efficient with time. Came in for B17 maintenance and…read moreonly waited 1hour and a half with a fresh car wash. Thank you Honda!

I was refer through another friend and I'm so glad. Thank you, Jessica, you did a great job…read morehandling it. My car is beautiful and I am very Thankful. I thank Honda of Valley Stream for making it happen. Wes c

After having several problems with the dealer we purchased our first Subaru from, we decided to…read morefind a new dealership for our second one. Although we had some issues, Rosario made everything right and Steve, the service manager, was very helpful. We are now very happy with our new vehicle and would recommend Gregoris to family and friends.

My husband and I purchased our first Subaru, a certified pre-owned 2021 Crosstrek Limited, and it…read morewas one of our best car buying experiences. From their amazing and responsive website, choosing our car was easy. Our sales associate, Jesus, was very responsive and informative. It's clear he loves selling this make of car and believes in both the company and dealership. He was super patient when we had a few changes to our purchase and really allowed us to take the time to make a great choice for us. We went from inquiring to driving home our car in just a few hours! Our purchase was handled with utmost care, as much as a new car purchase. We appreciated that. All of the staff at this dealership have been very friendly and helpful. George handled our warranty and credit with top notch professionalism. I recommend this dealership to anyone, they are fantastic!