We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC

Spoke to Stephen about my situation, and he took time and great effort to walk me through a…read morescenario that would immediately alleviate my pressure points and set me up for success in 6 months to a year once my credit is fixed. I know I will be reaching out to them again once I am in a better position to buy. Highly recommend!

I was constantly having issues with my 2018 bmw and knew I wanted a change . Johan helped me trade…read morein my old car and get a fantastic deal on my new lease. First time leasing a car and it couldn't have been easier. Highly recommend!

10/10 recommend Jen S. from this company. She was professional, thorough and got the deals done…read morequick. It was cheaper and easier than going to a dealership (which I hate). Thank you!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Excellent service! Marvin went above and beyond, answering all of my many many questions. Delivered…read morethe car right to my office. Showed me all the features of the car. Even if I have a question after I recieved the car, he's always available and helpful. Will recommend to all of my family and friends !!

For the past few years all of my car purchases have been made by the honest broker! I haven't had…read moreto step foot in a dealership in so long. You tell him make and model, trim, color, price range, etc and makes it happen. I've saved a lot by having him look over my contracts and avoiding those sneaky fees the sales rep add. Best thing is he delivers the car to you! Save your time and money and let the honest broker shop for you!

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.

XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options

I was dreading going through the process to get a new car- the hassle of going to a dealership,…read morenegotiating and then spending the whole day there was not something I particularly cared to do. One call to Christian got the ball rolling, and within a few days him and his associate delivered a brand new car to my door. Imagine my surprise when I walked outside and saw the car waiting for me with a huge red bow! Gaston showed me the ins and outs of the new car, gave me recommendations on how to use optional features and settings, and was patient. Him and Christian took their time to ensure every question I had was answered, and believe it or not, made the whole process fun! They took my old car and even returned the plates on my behalf. Christian was incredibly knowledgeable and insightful, and truly had my best interests at heart. He treats his customers like family and I am surely recommending him to everyone.

This was my first time purchasing a car via a car broker and I must say it was such a seamless…read morepleasurable experience. Christian was professional throughout the entire process. He took the time to find out what type of vehicle we were looking for that would work for my family. He searched far and wide for the particular vehicle I wanted down to the particular color I desired. He got us a really good lease deal within our budget. Furthermore, he personally delivered the vehicle wrapped in a bow and took the time to to explain to my husband and I all the different features the vehicle has. Not to mention that even days after he delivered the vehicle he was gracious enough to answer my call to answer additional questions I had regarding the features in vehicle I was not familiar with. After this experience, I will never purchase a car at a dealership again! All of my future vehicles will be purchased through Christian. I can't thank him enough!

UPDATE: I recently found out more how unethical Mark acted when doing my current lease. I spoke…read morewith 3 different, unrelated leasing agents about getting out of my current lease & into a new one, & found out that the bank Mark used to get me my car has ENORMOUS penalties if you try to end your lease early - so now, a year into my lease, instead of having about $10k positive equity in the car as would be normal, my buyout is $10k MORE than the original MSRP the car cost! I'm sure he knew this was something that happened with this particular bank & he ALSO knew he was getting me out of another lease early at that time & he never bothered to inform me that if I used this bank, I would NOT be able to with this car. I now believe that when he realized that I was serious about getting another car before my current lease is up, he either purposely ignored me or quoted cars outside my budget because he knew he wouldn't be able to get me out of my current lease & didn't want to have to explain to me why. ORIGINAL: I got a car with Mark & it went OK, but there were a few issues even in the beginning. There was a lot of back & forth on getting the proper insurance paperwork. Every time I got it, he remembered something else that needed to be on there & I had to call Geico yet AGAIN to get the documents revised. It felt like it was his first time doing this when I'm sure most of these things are routine. He also didn't show up when I went to get the car, but sent his younger brother instead. When I got to see the car, the entire bottom of the trunk was scraped and both his brother & the dealer tried to deny there was any damage & only when we showed them it was indeed deeper scratches that were not going to "wax off", did they try to offer a fix. I was able to get it fixed on my own, but I didn't appreciate the leasing agent trying to lie about the damage just to make his buck. This is not the first time I've leased a car with an agent. Previous agents had already examined the car & made sure all car mats, paperwork, etc were there before I even got there. Regardless, I was still appreciative that I was able to get the car I wanted, so I gave $300 cash to Mark as an extra thank you. Now after all the business & the appreciation, with how Mark acted, you would think I'm someone who just came off the street. He has a very bad habit of reading text messages & either taking forever to respond, or, just not responding AT ALL. I tried to address this with him - I understand people can't always have an immediate answer, but at least make a point to respond within a reasonable amount of time without making the customer feel like they're running after you. I also understand that it may not be possible to give an accurate quote as to what a lease would cost until some research is done, HOWEVER if we've spoken several times already about a certain car, & you know that the original quote you gave is inaccurate, wouldn't you let me know that before wasting more of your own & my time on it? I wasted an entire day driving to different dealerships looking to test drive this car only to find out later that night that after almost 2 WEEKS of going back & forth with him, he couldn't find it in the range he had originally quoted me, even though he had supposedly been looking all that time. I continued to try to work with Mark, but being left on read so many times with zero response has left an incredibly sour aftertaste. It appears unless you are the type of client who is going to make the deal easy & not ask too many questions, they don't want to deal with you. Rather be up front & say you can't help, then ignore or string someone along. I would recommend finding an agent who will respect you and your time.

M L Auto Leasing was awesome. He was well informed and straight forward. He replied to all my…read morequestions/emails in a very timely manner. He also called me off his personal cell while he was home just to make sure my vehicle was delivered without incident. I originally called M L looking for a average loaded BMW X5 , but ended up getting a loaded Sport for slightly less than my intended price range! Can't beat that! I highly recommend this place. I love the new car and the experience of leasing it and getting an amazing value was a real pleasure. I would do it again with Lev and will be sure to tell others of this great experience.